IDEXX VetConnect® PLUS vs Equigate
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
IDEXX VetConnect® PLUS
Access complete patient diagnostic results for viewing and interpretation on your mobile device. Receive customizable notifications for test results and easily monitor patient status 24/7. View historical data and trends with optimized reports and images for on-the-go analysis.
- Instant patient status updates
- Customizable results notifications
- Optimized mobile results viewing
- Side-by-side historical trend analysis
- Pathology and cytology report viewing
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The results you need, anywhere you need them. No more waiting for workstations. The VetConnect PLUS mobile app gives you access to complete IDEXX patient diagnostics for viewing and interpretation, along with customizable results notifications. -Instant Status Updates: Access test results to monitor patient status 24/7. -Customizable Results Notifications: Customize results notifications to your mobile device with My Diagnostics. -Easy Results Viewing: Results viewing optimized for mobile enables you to view results anytime, anywhere – with easy-to-read pathology and cytology reports and images optimized for mobile. -Spot Trends at a Glance: Easily compare patient historical results side-by-side or in graphs for visual trend analysis. The VetConnect PLUS app uses the latest Apple® technologies and requires iOS 13. © 2026 IDEXX Laboratories, Inc. All rights reserved. • 104495-00 • Apple and iPhone are trademarks of Apple Inc., registered in the United States and other countries. All other ®/TM marks are owned by IDEXX Laboratories, Inc. or its affiliates in the United States and/or other countries. The IDEXX Privacy Policy is available at idexx.com.
Equigate
This app offers comprehensive practice management for equine and canine professionals, streamlining appointments, payments, and client communication. It provides tailored profiles for various animal health services, helping businesses save time on administration and focus on their core practice.
- Practice management for equine and canine professionals
- Client portal for animal information and appointments
- Effortless bookings and secure payments
- Direct messaging with clients
- Instant and dependable reports
- Tailored profiles for various animal health services
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Equigate for the Pro, the Total Practice Management Tool for Equine & Canine Practitioners. Equigate for their clients, the all-in-one app for all of your animals information, appointments and documents in one place. With effortless bookings, secure payments, direct messaging, instant and dependable reports plus many other features. Equigate provides reliability, structure and efficiency allowing you to focus on what you do best. There are profiles for everyone with tailored areas specific to your profession: • Equine and Canine bodyworkers and therapists • Farriers • Podiatrists • Dentists • Saddle fitters • Bit fitters • Coach's • Nutritionalists • Grooms • Hydrotherapists • And a Universal profile for any other service based professional The future of your business, in your pocket Saving pros and clients time, Equigate takes care of all administrative tasks, allowing you to focus on the practice you know and love. Less time on admin, so you can spend more time doing what you’re great at. For Terms of Use please follow https://www.apple.com/legal/internet-services/itunes/dev/stdeula/
Screenshots
Verdict
The clearest difference is rating: IDEXX VetConnect® PLUS at 4.8 against Equigate's 3.8. IDEXX VetConnect® PLUS also leads on in-app purchases (none vs 3) and ratings volume (536 vs 5). Equigate's advantage is review sentiment (73% vs 37%) and update cadence (fortnightly vs every 2 months). On price, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Equigate sells 3 in-app purchases, starting at $63.99 per month. IDEXX VetConnect® PLUS asks for nothing beyond the download.
IDEXX VetConnect® PLUS holds the better App Store score, 4.8 against 3.8. That said, the two scores are not equally well evidenced: IDEXX VetConnect® PLUS has 536 ratings behind it against 5, so its average is the more settled of the two. Written reviews complicate that: 37% of IDEXX VetConnect® PLUS's written reviews are positive against 73% of Equigate's, so the app with the better star average is not the one people write more warmly about.
IDEXX VetConnect® PLUS ships an update every 2 months, Equigate fortnightly. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.
| Parameter | IDEXX VetConnect® PLUS | Equigate |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (536 ratings) — better | 3.8 (5 ratings) |
| Positive reviews | 36.5% of reviews | 72.7% of reviews — better |
| Number of ratings | 536 — better | 5 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 81 MB | 122 MB |
| Age rating | 12+ | 12+ |
| Developer | IDEXX Laboratories | Equigate Technologies LTD |
Customer experience
IDEXX VetConnect® PLUS
Equigate
Bugs and requests
IDEXX VetConnect® PLUS
Reported bugs
12 issues- Connection error in 'All Complete' tab with non-functional retry button
- Unable to login after recent updates despite valid credentials
- App won't connect or display results after upgrades
- Constant session logouts preventing notifications
- Error messages on iPad preventing access
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- Results display too small on smaller devices
- Slow U/A result posting after recent upgrade
- Cannot view interpretation data on iPhone
- Server communication failures
- Landscape mode not functioning
- Normal values/reference ranges not displaying
- Results marked as new repeatedly for historical tests
Requested features
14 requests- Search functionality for patients
- iPad/tablet optimized version
- Landscape mode support
- Reference ranges displayed without extra clicks
- Email results directly to clients
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- Multi-account/branch unified view for locum vets
- Filter in-house diagnostics from reference lab results
- Ability to mark results as unread
- Apple Watch support
- Client phone numbers in result fields
- Ability to flag or star important results
- Show samples in progress, not just completed
- Better trending visualization for serial results
- Larger image display for radiographs/X-rays
Equigate
Not enough reviews yet to summarise bugs or requests.
In-app purchases
IDEXX VetConnect® PLUS
No in-app purchases
Equigate
- Monthly$63.991 Month
- Pay as you go: 10 Units$16.99
- Pay as you go: 20 units$32.99
