Comparison

Sensi vs SmartHQ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Sensi

Control your home's climate remotely with a smart thermostat. Adjust temperature, set schedules, and receive alerts from anywhere. Integrates with popular smart home platforms for seamless control.

Highlights
  • Remote temperature control
  • 7-day scheduling
  • Usage reports
  • Service reminders
  • Geofencing
  • Smart home integration
Read full description

With the Sensi Smart Thermostat, you can enjoy complete control of your home comfort – Anytime. Anywhere. Extensive Compatibility Sensi Smart Thermostats work with HVAC equipment found in most homes*. Check compatibility at sensi.copeland.com/en-us/support/compatibility. Easy to install. Easier to use. Even if you’ve never installed a thermostat, we’ve got you covered. Clearly illustrated, in-app instructions will walk you through each step from start to finish. As soon as you’ve installed and connected your thermostat, the Sensi app serves as an intuitive remote control that lets you set, change and program your home comfort from anywhere. In-App Features: Remote temperature control Flexible 7-day scheduling Usage reports Service reminders Geofencing Auto changeover Circulating fan Humidity control** Temperature limits Smart alerts Local weather Early start A/C protection Keypad lockout Smart home meets smart comfort. Simply pair to the smart home platform of your choice to seamlessly control all of your connected devices. Smart Home Compatible • Amazon Alexa • Google Assistant • Apple HomeKit • SmartThings *Common wire (c-wire) not required for most applications. Does not work with baseboard heat and some other systems. Common wire (c-wire) is required for Apple HomeKit, heat only systems, cool only systems and heat pump systems. **Humidification requires additional equipment and a professional installation is recommended. Dehumidification supported with AC and heat pump systems.

About

SmartHQ

Control and monitor smart appliances from multiple brands in one app. Receive notifications, update software, and personalize settings. Get expert help and track energy usage.

Highlights
  • Remote appliance control
  • Appliance notifications
  • Software updates
  • Personalized settings
  • Voice integration
  • Energy/water usage monitoring
  • AI cooking recipes
  • Product registration
  • Expert assistance
  • Proactive service alerts
Features
Currently charting
Read full description

SmartHQ: Your Connected Home Command Center Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app. KEY FEATURES: • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience. • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates. • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available. • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes. • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control. • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices. • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes. • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support. • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions. • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues. • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information. *Note: Features may vary depending on your appliance model and country of residence. REMOTE CONTROL REQUIREMENTS: Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType. OPTIONAL APP PERMISSIONS: • Wi-Fi, and Bluetooth/BLE - Used for commissioning nearby appliances. • Notifications - Used for product updates and status notifications. • Camera/Media Files - Used for Flavorly Picture to Recipe feature. - To scan QR codes to add appliances. - To scan product barcodes and provide recipes. • Precise Location - Used for enabling Automation feature (i.e. Home/Away mode).

Screenshots

Sensi4 screens
SmartHQ4 screens

Verdict

The call

The clearest difference is ads: Sensi at none against SmartHQ's shown. Sensi also leads on review sentiment (36% vs 17%). SmartHQ's advantage is chart position (#66 vs unranked). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Sensi against 4.6 for SmartHQ. Both are backed by a comparable volume of ratings — 246K and 89K respectively. Written reviews are what separate them: 36% of Sensi's written reviews are positive against 17% of SmartHQ's.

UpkeepUpdate frequency

Sensi ships an update monthly, SmartHQ every 4 weeks. Both last shipped on October 24, 2026.

Scorecard3 real differences · 8 level
Sensi versus SmartHQ: the parameters behind the verdict, then further details
ParameterSensiSmartHQ
PriceFreeFree
Rating4.6 (246K ratings) — better4.6 (89K ratings)
Positive reviews35.7% of reviews — better17.4% of reviews
Number of ratings246K — better89K
Update frequencyMonthlyEvery 4 weeks — better
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
Best chart rank—#66 — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size63 MB259 MB
Age rating4+4+
DeveloperCopeland LPHAIER US APPLIANCE SOLUTIONS, INC

Customer experience

Sensi

All ratings244,256 ratings
Positive91.7%
Neutral2.3%
Negative6.0%
Written reviews1,071 reviews
Positive35.7%
Neutral6.7%
Negative57.6%

SmartHQ

All ratings87,647 ratings
Positive89.9%
Neutral2.9%
Negative7.1%
Written reviews1,480 reviews
Positive17.4%
Neutral10.0%
Negative72.6%

User reviews

Sensi

From 246K App Store ratings

What we love

  • 🚀 Fantastic remote control
  • 🔥 Great functionality
  • 👍 Easy installation
  • 💰 Good value
  • ⏱️ Helpful usage tracking

Room to improve

  • 🔌 Frequent disconnections
  • 🐛 Inconsistent performance
  • 📱 Unintuitive app interface
  • 🌐 Lacks international support
  • 🌡️ Inaccurate humidity readings

SmartHQ

From 89K App Store ratings

What we love

  • 🚀 Smooth and easy to connect
  • 👍 Convenient notifications
  • 👍 Helpful for laundry efficiency
  • 👍 Automation and scheduling
  • 👍 Integrated with Amazon

Room to improve

  • 🐛 Account verification issues
  • 🐛 Connectivity problems
  • 🐛 Buggy and unstable
  • 🐛 Limited functionality
  • 🐛 Intrusive data collection

Bugs and requests

Sensi

Reported bugs

3 issues
  • Thermostat randomly disconnects from WiFi
  • Programmed schedules not being retained
  • Temperature settings not sticking after adjustments

Requested features

5 requests
  • Finer temperature control in Celsius
  • Automatic heating/cooling mode switching based on outdoor temperature
  • More detailed usage reporting
  • Ability to set schedules with shorter intervals
  • Support for multiple user accounts and geofencing

SmartHQ

Reported bugs

6 issues
  • Account verification loop
  • Inability to connect appliances to WiFi
  • Crashes and freezes
  • Inaccurate cycle tracking
  • Disconnection issues
Show 1 more
  • Incompatibility with certain devices

Requested features

7 requests
  • Allow setting favorites as default
  • Provide more granular control over appliance settings
  • Integrate with smart home platforms
  • Add more customization options
  • Improve notification controls
Show 2 more
  • Provide access to appliance manuals
  • Enable remote control of all appliance functions

In-app purchases

None

Sensi

No in-app purchases

None

SmartHQ

No in-app purchases

Questions

Is Sensi free?
Sensi is free to download, with no in-app purchases.
Is SmartHQ free?
SmartHQ is free to download, with no in-app purchases.
Which has better reviews, Sensi or SmartHQ?
Sensi is rated higher. Sensi averages 4.6 out of 5 from 246K ratings, while SmartHQ averages 4.6 from 89K ratings.
Do Sensi or SmartHQ have ads?
SmartHQ shows ads; Sensi does not.
Which is updated more often, Sensi or SmartHQ?
Sensi ships an update monthly, and SmartHQ every 4 weeks. Most recently, Sensi was updated on October 24, 2026 and SmartHQ on October 24, 2026.

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