Comparison

MD Anderson Mobile vs MSK MyChart

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MD Anderson Mobile

Manage your cancer care on the go with this app. Access medical records, communicate with your health team, schedule appointments, and find facility information. It also provides educational materials and payment options.

Highlights
  • Secure messaging with health team
  • Appointment management
  • Access personal health records
  • Complete pre-appointment questionnaires
  • View medical statements and make payments
  • Facility navigation and shuttle information
  • Patient education materials
Features
Read full description

MD Anderson Mobile is a free, easy-to use application for patients, caregivers and visitors of The University of Texas MD Anderson Cancer Center in Houston, Texas. The application connects patients to their medical records, so they can manage their care on the go. With the app, you can: • Send secure messages to your health care team • Check your appointments or request a cancellation • Read patient education materials about your diagnosis or treatment • Access your personal health record • Complete Questionnaires prior to appointment visits. • View medical statements, balance due and make payments. • Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs Features for all app users include: • Step-by-step directions to help you get to and from appointments or meetings • Guide to MD Anderson, including information about amenities and important services available to cancer patients and their families • Patient shuttle routes stop arrival times • Articles and news releases featuring the latest cancer treatment and research information, as well as inspirational stories from other cancer survivors • Contact information, including direct dial to our health information specialists, phone directory and a form to submit your questions • Connections to MD Anderson’s social media accounts, where you can interact with the cancer center and fellow patients and caregivers Disclosure: Some features for patients require a login. MD Anderson patients can contact our health information specialists at askMDAnderson to request a myMDAnderson patient portal account, 1-877-632-6789. Support for MD Anderson Mobile is available through askMDAnderson, 1-877-632-6789, or at http://www.mdanderson.org/contact-us/askmdanderson.

About

MSK MyChart

This patient portal app allows individuals receiving care at Memorial Sloan Kettering Cancer Center to securely access their medical information, manage appointments, communicate with their care team, and view test results. It also facilitates prescription refills, bill payments, and integration with other healthcare providers and personal health data.

Highlights
  • View medical information
  • Access test results
  • Manage appointments
  • Message care team
  • Request prescription refills
  • View and pay bills
  • Connect to telemedicine
Features
Read full description

MSK MyChart (formerly MyMSK) is for patients receiving care at Memorial Sloan Kettering Cancer Center. MSK MyChart, our patient portal, is the best way to stay connected to your healthcare. Patients and caregivers can download and log in to the MSK MyChart app to securely: • See your medical information. • View and share your test results. • Manage your appointments. • Save appointment details to your calendar on your mobile device. • Connect to telemedicine visits. • Message your care team. • Connect your accounts from other healthcare centers so you can see all your medical information in one place. • Request prescription refills. • Fill out health questionnaires. • Read patient education information. • View and pay bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MSK MyChart. You can create an MSK MyChart account on the app or at MSKMyChart.MSK.org using your activation code. To get an activation code, please ask someone from your doctor’s office or call our Help Desk at 800-248-0593.

Screenshots

MD Anderson Mobile4 screens
MSK MyChart4 screens

Verdict

The call

The clearest difference is rating: MSK MyChart at 3.6 against MD Anderson Mobile's 2.8. MSK MyChart also leads on ratings volume (1.2K vs 72) and review sentiment (27% vs 14%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MSK MyChart holds the better App Store score, 3.6 against 2.8. That said, the two scores are not equally well evidenced: MSK MyChart has 1.2K ratings behind it against 72, so its average is the more settled of the two. Written reviews point the same way: 14% of MD Anderson Mobile's written reviews are positive against 27% of MSK MyChart's.

UpkeepUpdate frequency

MD Anderson Mobile ships an update every 3 months, MSK MyChart every 2 months. The most recent releases landed on October 29, 2026 and October 22, 2026 respectively.

Scorecard3 real differences · 7 level
MD Anderson Mobile versus MSK MyChart: the parameters behind the verdict, then further details
ParameterMD Anderson MobileMSK MyChart
PriceFreeFree
Rating2.8 (72 ratings)3.6 (1.2K ratings) — better
Positive reviews13.6% of reviews26.9% of reviews — better
Number of ratings721.2K — better
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS15.0 — better16.2
Further details — not scored
Size6 MB174 MB
Age rating17+17+
DeveloperMD Anderson Cancer CenterMemorial Sloan Kettering Cancer Center

Customer experience

MD Anderson Mobile

All ratings72 ratings
Positive40.3%
Neutral13.9%
Negative45.8%
Written reviews44 reviews
Positive13.6%
Neutral9.1%
Negative77.3%

MSK MyChart

All ratings1,225 ratings
Positive60.2%
Neutral7.3%
Negative32.5%
Written reviews175 reviews
Positive26.9%
Neutral9.7%
Negative63.4%

User reviews

MD Anderson Mobile

From 72 App Store ratings

What we love

  • 👍 Helpful for navigation
  • 👍 Saves time
  • 👍 Easy appointment check-in
  • 👍 Keeps users informed
  • 👍 Useful for managing appointments

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Useless without MyChart integration
  • 🐛 Cannot see pathology reports
  • 🐛 Website and app data mismatch
  • 🐛 Difficult to navigate

MSK MyChart

From 1.2K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Helpful staff
  • 🚀 Fast and efficient
  • 🚀 Timely updates
  • 👍 Intuitive interface

Room to improve

  • 🐛 Confusing navigation
  • 🐛 Glitchy and buggy
  • 🐛 Repetitive requests
  • 🐛 Difficult to contact providers
  • 🐛 Missing functionality from previous app

Bugs and requests

MD Anderson Mobile

Reported bugs

10 issues
  • App crashes continuously
  • MyChart tab missing after download
  • Cannot see appointments
  • MyMDAnderson section disappeared
  • Login issues
Show 5 more
  • App opens and closes immediately
  • Blank white screen after login attempt
  • Spinning daisy wheel (loading issue)
  • Links do not work
  • Cannot access previous test results/records

Requested features

7 requests
  • Integrate MyChart functionality directly
  • Display full pathology report results
  • Synchronize data between app and website
  • Improve navigation and user interface
  • Allow password saving
Show 2 more
  • Include location details (floor/elevator) for appointments
  • Enable replying to messages

MSK MyChart

Reported bugs

5 issues
  • Login issues
  • Frequent crashes
  • Disappearing medical information
  • Unreliable appointment scheduling
  • Billing discrepancies

Requested features

6 requests
  • Ability to reschedule appointments
  • Improved communication with providers
  • Easier access to past medical history
  • Streamlined billing and payment options
  • Customizable notification settings
Show 1 more
  • Integration with external calendar apps

In-app purchases

None

MD Anderson Mobile

No in-app purchases

None

MSK MyChart

No in-app purchases

Questions

Is MD Anderson Mobile free?
MD Anderson Mobile is free to download, with no in-app purchases.
Is MSK MyChart free?
MSK MyChart is free to download, with no in-app purchases.
Which has better reviews, MD Anderson Mobile or MSK MyChart?
MSK MyChart is rated higher. MD Anderson Mobile averages 2.8 out of 5 from 72 ratings, while MSK MyChart averages 3.6 from 1.2K ratings.
Do MD Anderson Mobile or MSK MyChart have ads?
Neither MD Anderson Mobile nor MSK MyChart shows ads.
Which is updated more often, MD Anderson Mobile or MSK MyChart?
MD Anderson Mobile ships an update every 3 months, and MSK MyChart every 2 months. Most recently, MD Anderson Mobile was updated on October 29, 2026 and MSK MyChart on October 22, 2026.

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