Harvard Pilgrim vs MyBCBSRI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Harvard Pilgrim
Manage your health plan details, view benefits, and access your digital ID card. Track claims, find providers, and access your health records. Communicate with your health plan through a secure message center.
- Benefits & Eligibility
- Digital ID Card
- Claims History
- Find a Provider
- Health Record Access
- Secure Messaging
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The Harvard Pilgrim Mobile App gives you access to your personalized account with: o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info o Claims: View the last 18 months of your claim’s history o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim o And much more! The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.
MyBCBSRI
Manage your health plan details, view benefits, and find providers. Access your digital ID card, check claims, and compare costs for services. Securely log in with biometrics or your website credentials.
- View medical, dental, and pharmacy benefits
- Check copays and claims
- Find doctors and labs
- Compare costs for tests
- Access digital member ID
- Receive account notifications
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Here’s what you can do with myBCBSRI • Use one login for website and app • Use Face or Touch ID • View your BCBSRI medical, dental, and pharmacy benefits • Check your copays if you have them • View claims • Find doctors and labs in your health network • Compare costs for tests and procedures* • Use SmartShopper* • See your HSA balance* • Receive notifications about your account • Make payments online* • View referrals if you need them • See your digital member ID Download the myBCBSRI app and start using it with your current myBCBSRI website login. Never used myBCBSRI? You can register your account right in the app. Just have your BCBSRI member ID handy. *Availability depends on your BCBSI health plan.
Screenshots
Verdict
The clearest difference is rating: MyBCBSRI at 1.9 against Harvard Pilgrim's 1.5. MyBCBSRI also leads on review sentiment (14% vs 4%). Harvard Pilgrim's advantage is update cadence (fortnightly vs every 6 weeks) and ratings volume (163 vs 49). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyBCBSRI holds the better App Store score, 1.9 against 1.5. Both are backed by a comparable volume of ratings — 163 and 49 respectively. Written reviews point the same way: 4% of Harvard Pilgrim's written reviews are positive against 14% of MyBCBSRI's.
Harvard Pilgrim ships an update fortnightly, MyBCBSRI every 6 weeks. The most recent releases landed on October 29, 2026 and October 30, 2026 respectively.
| Parameter | Harvard Pilgrim | MyBCBSRI |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (163 ratings) | 1.9 (49 ratings) — better |
| Positive reviews | 4.2% of reviews | 13.6% of reviews — better |
| Number of ratings | 163 — better | 49 |
| Update frequency | Fortnightly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 15.0 — better |
| Further details — not scored | ||
| Size | 45 MB | 65 MB |
| Age rating | 4+ | 4+ |
| Developer | HealthTrio LLC | Blue Cross & Blue Shield of Rhode Island |
Customer experience
Harvard Pilgrim
MyBCBSRI
Bugs and requests
Harvard Pilgrim
Reported bugs
19 issues- Login authentication loop - Face ID accepts but returns to login screen
- Password creation validation failures with contradictory requirements
- Constant password change prompts despite recent password updates
- App stuck at loading/authenticating screens
- Device offline error messages on active connections
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- App crashes on launch or during navigation
- Provider search returns zero results or inconsistent results vs website
- PDF formularies fail to open or display as gibberish
- Deductible tracker button non-functional
- Claims not displaying in app despite appearing on website
- Digital insurance card fails to add to Apple Wallet
- Map function displays blank pages
- Advanced search temporarily unavailable message
- App incompatibility with iOS versions (iOS 11, iOS 14, iOS 26)
- Support link returns 404 errors
- Secure message to customer service returns error screens
- App doesn't maintain login state after closing
- Primary care provider search shows 'not found' errors
- Error 500 when clicking provider names
Requested features
13 requests- Bill payment functionality within app
- Working deductible tracker with remaining balance display
- Ability to file claims directly from app
- Download statement of benefits
- Detailed coverage and cost information
Show 8 moreShow fewer
- Contact us/customer support page in app
- Improved provider search with accurate results matching website
- Working map function for provider locations
- In-app feedback/bug reporting system
- Better benefits and coverage details display
- Persistent login sessions after closing app
- Dark mode option
- More comprehensive claim viewing and tracking
MyBCBSRI
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Harvard Pilgrim
No in-app purchases
MyBCBSRI
No in-app purchases
