Harvard Pilgrim vs instED

The Harvard Pilgrim Mobile App gives you access to your personalized account with: o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info o Claims: View the last 18 months of your claim’s history o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim o And much more! The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.

instED provides urgent medical care 7 days a week in the comfort of your patient’s home, utilizing a network of specially-trained paramedics to provide high-quality and compassionate care for even the most complex cases. Providing on-demand, in-home urgent care, instED allows patients to avoid unnecessary and avoidable Emergency Department visits and the possible inpatient hospital admissions that can follow. We treat a wide variety of symptoms, including, but not limited to: Acute illnesses - Flu - Fever - Respiratory illnesses - Urinary tract infections - Nausea and vomiting - Diarrhea - Dehydration - Cellulitis - And more Chronic conditions - Congestive heart failure (shortness of breath, fluid retention) - COPD - Anxiety - Depression - Asthma - Migraine headaches - Diabetes (blood sugar control, wound care) - Hypertension - And more Injuries - Falls assessment - Wound care - Burns - And more NOTE: This app is not for emergency use. If you are experiencing a life-threatening medical emergency, call 9-1-1 right away! As a provider, you can use instED’s Provider App to request a visit for your patients. You will have full visibility into the entire workflow of the visit starting from when it is processed by instED’s triage nursing team, to when the paramedic is on their way to see that patient and when the visit has been completed.