Comparison

Harvard Pilgrim vs Sanchez Research Lab

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Harvard Pilgrim

Manage your health plan details, view benefits, and access your digital ID card. Track claims, find providers, and access your health records. Communicate with your health plan through a secure message center.

Highlights
  • Benefits & Eligibility
  • Digital ID Card
  • Claims History
  • Find a Provider
  • Health Record Access
  • Secure Messaging
Features
Read full description

The Harvard Pilgrim Mobile App gives you access to your personalized account with: o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info o Claims: View the last 18 months of your claim’s history o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim o And much more! The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.

About

Sanchez Research Lab

Features
Read full description

• Sexual and gender minorities (SGMs, sometimes denoted LGBTQ+) have disproportionately high rates of depression, suicidal ideation, substance use, and physical health problems. Previous research has posited “minority stress” as the primary cause of SGM health disparities, but exposure to minority stressors (such as discrimination, denigration, and victimization) does not consistently predict physical health issues in SGM populations, thus suggesting that our understanding of the health effects of stigma remains incomplete. To fill in that gap, we have designed this app in conjunction with our research study to investigate SGM perceived inclusion and safety. • This app contains a questionnaire that consists of 43 questions. Of these, 20 questions have answers of “Yes” or “No”, six have a multiple-choice answer, 16 questions are on a Likert scale, and one question requires a short answer. Questions are meant to measure the person’s emotional state in their current location by asking about the environment, the other people there, and the user’s feelings about those things. • Only enrolled study participants will be provided with a login to access the application. For more details on this research study and to potentially receive access to app features, please visit: • This app collects survey responses and the user’s background location while logged in. This location is tracked as part of the research study to verify that users are in their reported location when they respond to the survey. This permission is required for survey use, but location tracking is disabled when the user signs out.

Screenshots

Harvard Pilgrim4 screens
Sanchez Research Lab4 screens

Verdict

The call

The clearest difference is iOS requirement: Sanchez Research Lab at 12.0 against Harvard Pilgrim's 15.1. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard1 real difference · 9 level
Harvard Pilgrim versus Sanchez Research Lab: the parameters behind the verdict, then further details
ParameterHarvard PilgrimSanchez Research Lab
PriceFreeFree
Rating1.5 (163 ratings) — better—
Positive reviews4.2% of reviews—
Number of ratings163 — better—
Update frequencyFortnightly—
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.112.0 — better
Further details — not scored
Size45 MB66 MB
Age rating4+4+
DeveloperHealthTrio LLCThe University of Utah

Bugs and requests

Harvard Pilgrim

Reported bugs

19 issues
  • Login authentication loop - Face ID accepts but returns to login screen
  • Password creation validation failures with contradictory requirements
  • Constant password change prompts despite recent password updates
  • App stuck at loading/authenticating screens
  • Device offline error messages on active connections
Show 14 more
  • App crashes on launch or during navigation
  • Provider search returns zero results or inconsistent results vs website
  • PDF formularies fail to open or display as gibberish
  • Deductible tracker button non-functional
  • Claims not displaying in app despite appearing on website
  • Digital insurance card fails to add to Apple Wallet
  • Map function displays blank pages
  • Advanced search temporarily unavailable message
  • App incompatibility with iOS versions (iOS 11, iOS 14, iOS 26)
  • Support link returns 404 errors
  • Secure message to customer service returns error screens
  • App doesn't maintain login state after closing
  • Primary care provider search shows 'not found' errors
  • Error 500 when clicking provider names

Requested features

13 requests
  • Bill payment functionality within app
  • Working deductible tracker with remaining balance display
  • Ability to file claims directly from app
  • Download statement of benefits
  • Detailed coverage and cost information
Show 8 more
  • Contact us/customer support page in app
  • Improved provider search with accurate results matching website
  • Working map function for provider locations
  • In-app feedback/bug reporting system
  • Better benefits and coverage details display
  • Persistent login sessions after closing app
  • Dark mode option
  • More comprehensive claim viewing and tracking

Sanchez Research Lab

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Harvard Pilgrim

No in-app purchases

None

Sanchez Research Lab

No in-app purchases

Questions

Is Harvard Pilgrim free?
Harvard Pilgrim is free to download, with no in-app purchases.
Is Sanchez Research Lab free?
Sanchez Research Lab is free to download, with no in-app purchases.
Do Harvard Pilgrim or Sanchez Research Lab have ads?
Neither Harvard Pilgrim nor Sanchez Research Lab shows ads.

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