Harvard Pilgrim vs Dermatic
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Harvard Pilgrim
Manage your health plan details, view benefits, and access your digital ID card. Track claims, find providers, and access your health records. Communicate with your health plan through a secure message center.
- Benefits & Eligibility
- Digital ID Card
- Claims History
- Find a Provider
- Health Record Access
- Secure Messaging
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The Harvard Pilgrim Mobile App gives you access to your personalized account with: o Benefits & Eligibility: View your benefits, access your digital ID card, find or change your PCP, and view your deductible and out-of-pocket info o Claims: View the last 18 months of your claim’s history o Find a Provider: Locate a nearby provider, urgent care center, hospital or pharmacy o Your Health Record: Be in the know and view your past medical visits and procedures, immunizations, and medications o Message Center: Access your mailbox to receive and send messages to Harvard Pilgrim o And much more! The Harvard Pilgrim Mobile app helps you stay informed about your health plan and contact us if you have any questions.
Dermatic
This app assists healthcare professionals in diagnosing and managing dermatological concerns at the point of care. It analyzes images and clinical history to provide a structured report, ranked differential assessments, and integrated clinical guidance. The tool aims to reduce unnecessary referrals and improve patient care efficiency.
- AI-powered differential assessment
- Ranked condition likelihood
- Integrated reference images
- Clinical guidance
- Seamless eConsult handoff
- Epic integration (SMART on FHIR)
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AI-Powered Dermatology Decision & Workflow Support for Clinicians Primary care, emergency, and urgent care clinicians encounter dermatological concerns daily, with limited tools to manage them confidently at the point of care. The result is fragmented care that drives up operational costs, overwhelms dermatology schedules, and leaves patients waiting weeks for answers. Dermatic helps health systems reduce low-acuity referrals and free up dermatologists for the cases that need them most. Nearly 1/3 of all primary care visits involve a dermatology concern with up to 60% of those visits being referred out to a dermatologist. Dermatic analyzes clinician-captured images alongside clinical history to generate a structured report that supports, not replaces, clinical decision making. This includes: Ranked Differential Assessment AI-generated confidence scores give clinicians a clear starting point for evaluation, helping prioritize the most likely conditions. Reference Images and Clinical Guidance Curated reference images and integrated clinical references bring visual context directly into the workflow, allowing clinicians to compare and confirm. Additional Context Integration with leading clinical decision support applications provide additional information and context for providers. Seamless eConsult Handoff When a case does need specialist input, Dermatic packages the full report, including images and history, for the reviewing dermatologist, so nothing needs to be chased down. Built for Health System Workflows Dermatic fits comfortably into existing clinical workflows with deep Epic integration as a SMART on FHIR application: no duplicate entry, no separate login, no workflow disruption. Dermatic is a clinical decision support tool intended for use by licensed healthcare professionals. It is not a consumer application. It is designed to inform, not replace, clinical judgment, and does not provide a standalone diagnosis. To learn more or schedule a demo, visit dermatic.health
Screenshots
Verdict
The clearest difference is rating: Dermatic at 5.0 against Harvard Pilgrim's 1.5. Harvard Pilgrim's advantage is ratings volume (163 vs 1) and iOS requirement (15.1 vs 17.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Dermatic holds the better App Store score, 5.0 against 1.5. That said, the two scores are not equally well evidenced: Harvard Pilgrim has 163 ratings behind it against 1, so its average is the more settled of the two.
Harvard Pilgrim ships an update fortnightly, Dermatic every 4 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | Harvard Pilgrim | Dermatic |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (163 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 4.2% of reviews | — |
| Number of ratings | 163 — better | 1 |
| Update frequency | Fortnightly — better | Every 4 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 45 MB | 110 MB |
| Age rating | 4+ | 17+ |
| Developer | HealthTrio LLC | Dermatic Health |
Customer experience
Harvard Pilgrim
Dermatic
Bugs and requests
Harvard Pilgrim
Reported bugs
19 issues- Login authentication loop - Face ID accepts but returns to login screen
- Password creation validation failures with contradictory requirements
- Constant password change prompts despite recent password updates
- App stuck at loading/authenticating screens
- Device offline error messages on active connections
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- App crashes on launch or during navigation
- Provider search returns zero results or inconsistent results vs website
- PDF formularies fail to open or display as gibberish
- Deductible tracker button non-functional
- Claims not displaying in app despite appearing on website
- Digital insurance card fails to add to Apple Wallet
- Map function displays blank pages
- Advanced search temporarily unavailable message
- App incompatibility with iOS versions (iOS 11, iOS 14, iOS 26)
- Support link returns 404 errors
- Secure message to customer service returns error screens
- App doesn't maintain login state after closing
- Primary care provider search shows 'not found' errors
- Error 500 when clicking provider names
Requested features
13 requests- Bill payment functionality within app
- Working deductible tracker with remaining balance display
- Ability to file claims directly from app
- Download statement of benefits
- Detailed coverage and cost information
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- Contact us/customer support page in app
- Improved provider search with accurate results matching website
- Working map function for provider locations
- In-app feedback/bug reporting system
- Better benefits and coverage details display
- Persistent login sessions after closing app
- Dark mode option
- More comprehensive claim viewing and tracking
Dermatic
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Harvard Pilgrim
No in-app purchases
Dermatic
No in-app purchases









