Comparison

LoungeKey vs DragonPass Premier+

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

LoungeKey

Access a global network of airport lounges and experiences with your payment card. Enjoy contactless entry, check visit entitlements, and discover dining, spa, and sleep pods in over 700 airports worldwide. Elevate your travel journey with additional services and benefits.

Highlights
  • Contactless entry with Digital Card
  • Check visit entitlement and history
  • Search and save lounges/experiences
  • Access global airport lounges
  • Discover dining, spa, and sleep pods
  • Unlock additional travel services
Features
Read full description

Download the LoungeKey™ app today - the must-have travel companion for LoungeKey cardholders. Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide. •Enjoy contactless entry with your Digital Card •Stay up to date, check your current visit entitlement and history •Search for lounges and experiences, and save your favourites •Unlock more with access to additional Travel Services and benefits that elevate your travel journey Enhance your airport experience with the LoungeKey app.

About

DragonPass Premier+

Enhance your airport experience with premium travel benefits. Access over 1,000 lounges globally using your digital membership card. Purchase additional visits and pre-book lounge spaces for a seamless journey.

Highlights
  • Digital membership card
  • Access to 1,000+ lounges worldwide
  • Purchase additional lounge visits
  • Pre-book lounge spaces
  • Premium airport experience
Features
Read full description

Whether it’s for business or pleasure, as a DragonPass Premier+ member you can enjoy a better airport experience to help start your trip in style. Through the DragonPass Premier+ app you can access membership benefits including: -Use the digital membership card to access over 1,000 lounges worldwide. -Purchase additional visits for yourself or any guests joining you on your travels -Pre-book spaces at selected lounges to avoid disappointment during busy travel periods

Screenshots

LoungeKey4 screens
DragonPass Premier+4 screens

Verdict

The call

The clearest difference is rating: LoungeKey at 4.8 against DragonPass Premier+'s 3.7. LoungeKey also leads on ratings volume (17K vs 7). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

LoungeKey holds the better App Store score, 4.8 against 3.7. That said, the two scores are not equally well evidenced: LoungeKey has 17K ratings behind it against 7, so its average is the more settled of the two. Written reviews complicate that: 22% of LoungeKey's written reviews are positive against 26% of DragonPass Premier+'s, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

LoungeKey ships an update fortnightly, DragonPass Premier+ every 3 weeks. Both last shipped on September 25, 2026.

Scorecard2 real differences · 8 level
LoungeKey versus DragonPass Premier+: the parameters behind the verdict, then further details
ParameterLoungeKeyDragonPass Premier+
PriceFreeFree
Rating4.8 (17K ratings) — better3.7 (7 ratings)
Positive reviews21.6% of reviews25.6% of reviews — better
Number of ratings17K — better7
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS14.013.0 — better
Further details — not scored
Size224 MB45 MB
Age rating4+4+
DeveloperLounge Key LtdDragon Pass Company Limited

Customer experience

LoungeKey

All ratings17,251 ratings
Positive94.1%
Neutral1.6%
Negative4.2%
Written reviews916 reviews
Positive21.6%
Neutral7.0%
Negative71.4%

DragonPass Premier+

All ratings7 ratings
Positive71.4%
Neutral0.0%
Negative28.6%
Written reviews125 reviews
Positive25.6%
Neutral9.6%
Negative64.8%

User reviews

LoungeKey

From 17K App Store ratings

What we love

  • 🌟 Excellent service
  • 🌍 Worldwide lounge access
  • 🍽️ Great food and amenities
  • 👍 Seamless user experience

Room to improve

  • 🐛 Frequent login/password issues
  • 🔍 Unclear lounge access policies
  • 🔌 Unreliable app functionality
  • 💳 Unexpected charges

DragonPass Premier+

From 7 App Store ratings

What we love

  • 👍 Easy to navigate and use
  • 🌍 Access to lounges worldwide
  • ⚡ Quick booking confirmation
  • 🍽️ Good food and drink offerings in many lounges
  • 😌 Peaceful relaxation space before flights

Room to improve

  • 🚫 Lounges frequently unavailable or fully booked
  • 🔐 Constant password reset issues
  • 📱 App frequently logs out unexpectedly
  • ⚠️ Poor UK lounge availability and quality
  • 💰 Hidden booking fees and charges

Bugs and requests

LoungeKey

Reported bugs

4 issues
  • Unable to register or create account
  • App crashes on launch or login
  • Validation errors when adding payment card
  • Incorrect lounge information in the app

Requested features

4 requests
  • Add digital card to mobile wallet
  • Display remaining free visits
  • Improve lounge search and booking
  • Provide better customer support

DragonPass Premier+

Reported bugs

19 issues
  • Password not recognized on login despite correct credentials
  • Reset password emails not received
  • SMS verification codes not received
  • App crashes or freezes during booking process
  • Booking availability shows slots that aren't actually available
Show 14 more
  • Infinite loop when selecting alternative booking times
  • Keyboard doesn't appear for data entry
  • Cannot paste text into password reset fields
  • Face ID authentication fails or loops endlessly
  • App won't accept pre-payment for bookings
  • Membership card displays as out of date without wifi
  • Cannot add or update credit card details
  • Date selection defaults to past dates and cannot be edited
  • App name truncated with ellipses in display
  • Location services override search preferences
  • Suspended accounts without explanation
  • Joint account cards cannot both be registered
  • Booking fees charged even when booking fails
  • App requires forced update at airport with poor connectivity

Requested features

11 requests
  • Apple Wallet integration for membership card
  • Stay logged in on trusted devices
  • Copy and paste functionality in input fields
  • Password autofill support from password managers
  • Ability to update expiring cards without new card number
Show 6 more
  • Book multiple pass holders simultaneously
  • Offline access to membership card
  • Location-based search without forcing local airport
  • Same-day or walk-in booking options
  • Phone booking option as alternative to app-only
  • Better date selection calendar UI

In-app purchases

None

LoungeKey

No in-app purchases

None

DragonPass Premier+

No in-app purchases

Questions

Is LoungeKey free?
LoungeKey is free to download, with no in-app purchases.
Is DragonPass Premier+ free?
DragonPass Premier+ is free to download, with no in-app purchases.
Which has better reviews, LoungeKey or DragonPass Premier+?
LoungeKey is rated higher. LoungeKey averages 4.8 out of 5 from 17K ratings, while DragonPass Premier+ averages 3.7 from 7 ratings.
Do LoungeKey or DragonPass Premier+ have ads?
Neither LoungeKey nor DragonPass Premier+ shows ads.
Which is updated more often, LoungeKey or DragonPass Premier+?
LoungeKey ships an update fortnightly, and DragonPass Premier+ every 3 weeks. Most recently, LoungeKey was updated on September 25, 2026 and DragonPass Premier+ on September 25, 2026.

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