Pollo Tropical vs Mandao
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Pollo Tropical
Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.
- Browse menu
- Place pickup orders
- Place delivery orders
- Join loyalty program
- Save favorite orders
- Find nearby locations
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Download the Pollo Tropical app to get more out of your Pollo Tropical experience, and sign up for MyPollo! rewards to start earning points and get a free TropiChop® bowl after your first purchase! Use the new Pollo Tropical app to browse our menu, place orders for in-store pick-up, or delivery. Join our loyalty program to receive exclusive offers, save your favorites for easy re-ordering, and earn and redeem rewards. KEY FEATURES • Search for locations near you by zip code. • Browse the menu and discover new items. • Order as a guest or sign-up to join MyPollo! to earn rewards. • Place orders for in-store pick-up or delivery. • Save your favorite orders for quick re-ordering. • Get notifications from us announcing new menu items, special events, and more!
Mandao
This app delivers a wide variety of items, from restaurant meals and flowers to groceries and produce, directly to your door. It offers convenience with flexible payment options and real-time order tracking for a seamless experience.
- Restaurant food delivery
- Grocery and produce delivery
- Flower delivery
- Real-time order tracking
- Cash and credit card payment options
- Scheduled deliveries
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WHAT WE DELIVER? If you are hungry, we deliver you food from your favorite restaurants. If you are in love, we’ll bring them flowers. If you need some groceries, we have vegetables baskets we will deliver to your doorsteps. In other words, we deliver peace of mind. FROM WHOM? With more restaurant owners, farmers and local producers joining our platform every day our vast array of products brings dozens of choices to your doorstep. FROM ANYWHERE TO YOUR LOVED ONES Just choose the delivery location, and we’ll take care of it. WE LOVE CONVENIENCE Our Mandaderos will deliver your orders quickly and with a smile on their face; they are just great people!!! If you need to schedule your delivery, go ahead and let us know when and where… we’ve got you covered. PAYMENT No headaches here. Need to pay in cash? Just choose that option and relax. You rather pay with your credit card? Then just click that button and make the payment with any major credit card. REAL TIME ORDER TRACKING You just can’t wait for your order to arrive? Check out where your Mandadero is by simply opening up the app. We’ll show you, in real time, where your Mandadero is and as they approach we’ll send a notification to your phone to let you know they’ve arrived. And yes, we have a website too, in case you’d like to know a little bit more about us. Just go to www.mandaoweb.com. Can’t wait to see you there!
Screenshots
Verdict
The clearest difference is rating: Pollo Tropical at 4.8 against Mandao's 3.5. Pollo Tropical also leads on ratings volume (43K vs 119) and device support (3 vs 1). Mandao's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, update cadence, in-app purchases and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Pollo Tropical holds the better App Store score, 4.8 against 3.5. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 119, so its average is the more settled of the two. Written reviews complicate that: 20% of Pollo Tropical's written reviews are positive against 40% of Mandao's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on October 15, 2026 and October 13, 2026 respectively.
| Parameter | Pollo Tropical | Mandao |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (43K ratings) — better | 3.5 (119 ratings) |
| Positive reviews | 19.8% of reviews | 40.4% of reviews — better |
| Number of ratings | 43K — better | 119 |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 142 MB | 73 MB |
| Age rating | 4+ | 12+ |
| Developer | Fiesta Restaurant Group, Inc | Mandao Inc |
Customer experience
Pollo Tropical
Mandao
User reviews
Pollo Tropical
From 43K App Store ratingsWhat we love
- 🍔 Delicious food
- 👍 Friendly staff
- 🚀 Easy mobile ordering
Room to improve
- 🐛 Incomplete or incorrect orders
- 🕰️ Long wait times
- 🤖 Unresponsive customer service
- 📍 Inconsistent store operations
- 🤔 Confusing app features
Mandao
From 119 App Store ratingsWhat we love
- 🚀 Fast and easy to use
- 👍 Great for ordering family supplies
- 💯 Highly recommended
- 🌟 Top service
- 📦 Excellent for essential items
Room to improve
- 😞 Orders canceled due to stock issues
- 🐛 App crashes and freezes
- 💸 Expensive delivery fees
- 😠 High product prices
- ⏳ Long delivery times
Bugs and requests
Pollo Tropical
Reported bugs
3 issues- App login and account issues
- Unreliable order processing
- Inconsistent app behavior across devices
Requested features
4 requests- Ability to edit orders
- Better order tracking and status updates
- Improved rewards program integration
- More customization options
Mandao
Reported bugs
16 issues- App doesn't load the last part of account creation
- App freezes and goes blank
- App requires frequent updates
- App shows no connection when it has one
- App doesn't allow filtering by open establishments
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- App gets stuck in an address saving loop
- App doesn't allow viewing restaurant menus
- App blocks and goes blank, impossible to order
- App closes when trying to track orders
- App doesn't allow login via Facebook
- App payment configuration freezes
- App gets stuck loading payment method
- App says existing account when trying to subscribe
- App doesn't open
- App adds unwanted items to cart
- App crashes when trying to follow order on iPhone
Requested features
7 requests- Option to tip drivers
- Update payment program for easier data entry
- Include ENZONA payment method
- Dark mode option
- Allow association of Cuban bank cards
Show 2 moreShow fewer
- Option to specify exact delivery address
- Allow comments after order placement
In-app purchases
Pollo Tropical
No in-app purchases
Mandao
No in-app purchases
Questions
Is Pollo Tropical free?
Is Mandao free?
Which has better reviews, Pollo Tropical or Mandao?
Do Pollo Tropical or Mandao have ads?
Which is updated more often, Pollo Tropical or Mandao?
Other comparisons
