Comparison

Pollo Tropical vs Sub Center

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pollo Tropical

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

Highlights
  • Browse menu
  • Place pickup orders
  • Place delivery orders
  • Join loyalty program
  • Save favorite orders
  • Find nearby locations
Features
Read full description

Download the Pollo Tropical app to get more out of your Pollo Tropical experience, and sign up for MyPollo! rewards to start earning points and get a free TropiChop® bowl after your first purchase! Use the new Pollo Tropical app to browse our menu, place orders for in-store pick-up, or delivery. Join our loyalty program to receive exclusive offers, save your favorites for easy re-ordering, and earn and redeem rewards. KEY FEATURES • Search for locations near you by zip code. • Browse the menu and discover new items. • Order as a guest or sign-up to join MyPollo! to earn rewards. • Place orders for in-store pick-up or delivery. • Save your favorite orders for quick re-ordering. • Get notifications from us announcing new menu items, special events, and more!

About

Sub Center

Easily order your favorite meals with a few taps. Browse a customizable menu, securely pay, and schedule orders up to seven days in advance. Receive notifications when your food is ready.

Highlights
  • Browse customizable menu
  • Secure payment system
  • Save delivery addresses
  • Schedule orders in advance
  • Order status notifications
  • Restaurant location and hours
Features
Read full description

Your ideal meal is just a few taps away. Download the Sub Center app free for iPhone today. With the Sub Center mobile app, ordering food has never been easier. Whether you're looking for a quick snack or a full meal, we've got you covered. Just browse our easy-to-use menu, customize it how you'd like, place your order using our secure payment system, and sit back! A push notification will alert you when your order will be ready. With the Sub Center app, you can: - Browse our menu for your favorite dishes and customize them how you'd like - Save your delivery addresses and payment methods securely to check out in just a few taps - Place future food orders up to seven days in advance - Get restaurant location, hours, and contact information

Screenshots

Pollo Tropical4 screens
Sub Center4 screens

Verdict

The call

The clearest difference is update cadence: Pollo Tropical at every 6 weeks against Sub Center's every 16 months. Pollo Tropical also leads on ratings volume (43K vs 22). Sub Center's advantage is monetization model (ad-supported vs free with in-app purchases) and iOS requirement (11.0 vs 15.0). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Sub Center holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 22, so its average is the more settled of the two.

UpkeepUpdate frequency

Pollo Tropical ships an update every 6 weeks, Sub Center every 16 months. The most recent releases landed on October 16, 2026 and September 26, 2026 respectively.

Scorecard4 real differences · 6 level
Pollo Tropical versus Sub Center: the parameters behind the verdict, then further details
ParameterPollo TropicalSub Center
PriceFreeFree
Rating4.8 (43K ratings)5.0 (22 ratings) — better
Positive reviews19.8% of reviews—
Number of ratings43K — better22
Update frequencyEvery 6 weeks — betterEvery 16 months
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesAd-supported — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.011.0 — better
Further details — not scored
Size142 MB89 MB
Age rating4+4+
DeveloperFiesta Restaurant Group, IncEridon Inc

Customer experience

Pollo Tropical

All ratings42,522 ratings
Positive95.7%
Neutral1.8%
Negative2.5%
Written reviews324 reviews
Positive19.8%
Neutral10.8%
Negative69.4%

Sub Center

All ratings22 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Pollo Tropical

Reported bugs

3 issues
  • App login and account issues
  • Unreliable order processing
  • Inconsistent app behavior across devices

Requested features

4 requests
  • Ability to edit orders
  • Better order tracking and status updates
  • Improved rewards program integration
  • More customization options

Sub Center

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Pollo Tropical

No in-app purchases

None

Sub Center

No in-app purchases

Questions

Is Pollo Tropical free?
Pollo Tropical is free to download, with no in-app purchases.
Is Sub Center free?
Sub Center is free to download, with no in-app purchases.
Which has better reviews, Pollo Tropical or Sub Center?
Sub Center is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while Sub Center averages 5.0 from 22 ratings.
Do Pollo Tropical or Sub Center have ads?
Both Pollo Tropical and Sub Center show ads.
Which is updated more often, Pollo Tropical or Sub Center?
Pollo Tropical ships an update every 6 weeks, and Sub Center every 16 months. Most recently, Pollo Tropical was updated on October 16, 2026 and Sub Center on September 26, 2026.

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