Comparison

Pollo Tropical vs Crave Poke

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pollo Tropical

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

Highlights
  • Browse menu
  • Place pickup orders
  • Place delivery orders
  • Join loyalty program
  • Save favorite orders
  • Find nearby locations
Features
Read full description

Download the Pollo Tropical app to get more out of your Pollo Tropical experience, and sign up for MyPollo! rewards to start earning points and get a free TropiChop® bowl after your first purchase! Use the new Pollo Tropical app to browse our menu, place orders for in-store pick-up, or delivery. Join our loyalty program to receive exclusive offers, save your favorites for easy re-ordering, and earn and redeem rewards. KEY FEATURES • Search for locations near you by zip code. • Browse the menu and discover new items. • Order as a guest or sign-up to join MyPollo! to earn rewards. • Place orders for in-store pick-up or delivery. • Save your favorite orders for quick re-ordering. • Get notifications from us announcing new menu items, special events, and more!

About

Crave Poke

Easily order your favorite meals with a user-friendly menu and secure payment system. Customize your dishes, save preferences for quick checkout, and schedule orders in advance. Receive notifications when your food is ready.

Highlights
  • Browse and customize menu items
  • Secure payment and saved details
  • Schedule orders up to 7 days in advance
  • View restaurant location and contact info
  • Push notifications for order status
Features
Read full description

Your ideal meal is just a few taps away. Download the Crave Poke app free for iPhone today. With the Crave Poke mobile app, ordering food has never been easier. Whether you're looking for a quick snack or a full meal, we've got you covered. Just browse our easy-to-use menu, customize it how you'd like, place your order using our secure payment system, and sit back! A push notification will alert you when your order will be ready. With the Crave Poke app, you can: - Browse our menu for your favorite dishes and customize them how you'd like - Save your delivery addresses and payment methods securely to check out in just a few taps - Place future food orders up to seven days in advance - Get restaurant location, hours, and contact information

Screenshots

Pollo Tropical4 screens
Crave Poke4 screens

Verdict

The call

Pollo Tropical and Crave Poke both sit at 4.8 stars, but that hides the real split: 50% of Crave Poke's written reviews are positive against 19% of Pollo Tropical's. Crave Poke also leads on monetization model (ad-supported vs free with in-app purchases) and iOS requirement (11.0 vs 15.0). Pollo Tropical's advantage is ratings volume (43K vs 12) and update cadence (every 6 weeks vs every 6 months). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Pollo Tropical against 4.7 for Crave Poke. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 12, so its average is the more settled of the two. Written reviews are what separate them: 19% of Pollo Tropical's written reviews are positive against 50% of Crave Poke's.

UpkeepUpdate frequency

Pollo Tropical ships an update every 6 weeks, Crave Poke every 6 months. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
Pollo Tropical versus Crave Poke: the parameters behind the verdict, then further details
ParameterPollo TropicalCrave Poke
PriceFreeFree
Rating4.8 (43K ratings) — better4.7 (12 ratings)
Positive reviews19.4% of reviews50.0% of reviews — better
Number of ratings43K — better12
Update frequencyEvery 6 weeks — betterEvery 6 months
AdsYesYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesAd-supported — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.011.0 — better
Further details — not scored
Size142 MB89 MB
Age rating4+4+
DeveloperFiesta Restaurant Group, IncCrave Poke Co

Customer experience

Pollo Tropical

All ratings42,522 ratings
Positive95.7%
Neutral1.8%
Negative2.5%
Written reviews330 reviews
Positive19.4%
Neutral10.6%
Negative70.0%

Crave Poke

All ratings11 ratings
Positive90.9%
Neutral0.0%
Negative9.1%
Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

Pollo Tropical

Reported bugs

3 issues
  • App login and account issues
  • Unreliable order processing
  • Inconsistent app behavior across devices

Requested features

4 requests
  • Ability to edit orders
  • Better order tracking and status updates
  • Improved rewards program integration
  • More customization options

Crave Poke

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Pollo Tropical

No in-app purchases

None

Crave Poke

No in-app purchases

Questions

Is Pollo Tropical free?
Pollo Tropical is free to download, with no in-app purchases.
Is Crave Poke free?
Crave Poke is free to download, with no in-app purchases.
Which has better reviews, Pollo Tropical or Crave Poke?
Pollo Tropical is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while Crave Poke averages 4.7 from 12 ratings.
Do Pollo Tropical or Crave Poke have ads?
Both Pollo Tropical and Crave Poke show ads.
Which is updated more often, Pollo Tropical or Crave Poke?
Pollo Tropical ships an update every 6 weeks, and Crave Poke every 6 months. Most recently, Pollo Tropical was updated on November 4, 2026 and Crave Poke on November 3, 2026.

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