Comparison

Pollo Tropical vs Subs on the Run

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pollo Tropical

Easily order your favorite Caribbean-inspired dishes for pickup or delivery. Join the loyalty program to earn points, receive exclusive offers, and get rewarded with free food. Discover new menu items and save your go-to orders for quick reordering.

Highlights
  • Browse menu
  • Place pickup orders
  • Place delivery orders
  • Join loyalty program
  • Save favorite orders
  • Find nearby locations
Features
Read full description

Download the Pollo Tropical app to get more out of your Pollo Tropical experience, and sign up for MyPollo! rewards to start earning points and get a free TropiChop® bowl after your first purchase! Use the new Pollo Tropical app to browse our menu, place orders for in-store pick-up, or delivery. Join our loyalty program to receive exclusive offers, save your favorites for easy re-ordering, and earn and redeem rewards. KEY FEATURES • Search for locations near you by zip code. • Browse the menu and discover new items. • Order as a guest or sign-up to join MyPollo! to earn rewards. • Place orders for in-store pick-up or delivery. • Save your favorite orders for quick re-ordering. • Get notifications from us announcing new menu items, special events, and more!

About

Subs on the Run

Order your favorite subs quickly and conveniently directly through the official app. Access exclusive discounts, earn rewards points for free food, and enjoy real-time order tracking for fast delivery or pickup. Support a local business with every purchase.

Highlights
  • Best prices on orders
  • Exclusive discounts and coupons
  • Earn rewards points for free food
  • Quick re-ordering of favorites
  • Real-time order tracking
  • Secure payments
Features
Read full description

Get the best experience with the Subs On The Run Official App: Best Prices - Ordering directly from the Subs On The Run app saves you money (including any delivery fees). - Be the first to know about discounts & coupons. - Our best prices are always shown in the app. - Earn free food with rewards points. Convenient - Re-order your favorites in seconds. - Get your food fast. Subs On The Run Official App orders reach the kitchen first. - Skip the search. Just tap Subs On The Run. Reliable - Real-time order tracking. - Accurate pickup and delivery time windows. - Secure payments using bank-level encryption. Support a Local Business - You're helping a local business every time you use the Subs On The Run app!

Screenshots

Pollo Tropical4 screens
Subs on the Run4 screens

Verdict

The call

The clearest difference is ads: Subs on the Run at none against Pollo Tropical's shown. Subs on the Run also leads on monetization model (free vs free with in-app purchases) and update cadence (every 3 weeks vs every 6 weeks). Pollo Tropical's advantage is ratings volume (43K vs 1). On price, rating, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Subs on the Run holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Pollo Tropical has 43K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Pollo Tropical ships an update every 6 weeks, Subs on the Run every 3 weeks. The most recent releases landed on October 31, 2026 and October 24, 2026 respectively.

Scorecard4 real differences · 6 level
Pollo Tropical versus Subs on the Run: the parameters behind the verdict, then further details
ParameterPollo TropicalSubs on the Run
PriceFreeFree
Rating4.8 (43K ratings)5.0 (1 ratings) — better
Positive reviews19.5% of reviews—
Number of ratings43K — better1
Update frequencyEvery 6 weeksEvery 3 weeks — better
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size142 MB87 MB
Age rating4+4+
DeveloperFiesta Restaurant Group, IncSUBS ON THE RUN CORP.

Customer experience

Pollo Tropical

All ratings42,522 ratings
Positive95.7%
Neutral1.8%
Negative2.5%
Written reviews329 reviews
Positive19.5%
Neutral10.6%
Negative69.9%

Subs on the Run

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Pollo Tropical

Reported bugs

3 issues
  • App login and account issues
  • Unreliable order processing
  • Inconsistent app behavior across devices

Requested features

4 requests
  • Ability to edit orders
  • Better order tracking and status updates
  • Improved rewards program integration
  • More customization options

Subs on the Run

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Pollo Tropical

No in-app purchases

None

Subs on the Run

No in-app purchases

Questions

Is Pollo Tropical free?
Pollo Tropical is free to download, with no in-app purchases.
Is Subs on the Run free?
Subs on the Run is free to download, with no in-app purchases.
Which has better reviews, Pollo Tropical or Subs on the Run?
Subs on the Run is rated higher. Pollo Tropical averages 4.8 out of 5 from 43K ratings, while Subs on the Run averages 5.0 from 1 ratings.
Do Pollo Tropical or Subs on the Run have ads?
Pollo Tropical shows ads; Subs on the Run does not.
Which is updated more often, Pollo Tropical or Subs on the Run?
Pollo Tropical ships an update every 6 weeks, and Subs on the Run every 3 weeks. Most recently, Pollo Tropical was updated on October 31, 2026 and Subs on the Run on October 24, 2026.

Other comparisons