Webex vs Service@DSV
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Webex
This app provides a secure platform for continuous teamwork, offering messaging, file sharing, video meetings, and calling. It streamlines collaboration by centralizing work tools and enabling instant communication and decision-making.
- Continuous teamwork spaces
- Messaging and file sharing
- HD video meetings
- Screen sharing
- Integrations and bots
- Cross-space search
- End-to-end encryption
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Cisco Webex is an app for continuous teamwork. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. It works on virtually any device, with these top benefits for mobile app users: • Streamline Teamwork: One place for all the tools that help you do your job better and faster. Create spaces for you and another person or for a group working on a project. • Make Better Decisions: Start and join meetings instantly. See everyone with an amazing HD video experience. Share your screen. Keep teamwork going in the connected work space. • Stay Informed About All Your Work: Select from our growing catalog of integrations and bots to keep up to date with what's happening in other apps such as Box and Salesforce • Find Anything Fast: Search for people, messages, and files across all your spaces - no need to switch accounts or views • Bring The Experience Into Meeting Rooms: Pair your app to a Webex device, such as the Webex Board, to do things like wirelessly control meetings and save whiteboard drawings • Work Securely: Built for business collaboration with end-to-end encryption Want to do more with Webex? Visit webex.com. IMPORTANT NOTICES AND DISCLAIMERS - PLEASE READ Cisco Webex is a collaboration application that provides messaging, voice, and video calling capabilities. By downloading Cisco Webex, you agree to comply with the terms and conditions of the Cisco EULA. You also consent to the installation of all future updates of the Cisco Webex software. Use of this software is governed by the current Cisco END USER LICENSE AGREEMENT found at the following link: http://www.cisco.com/go/eula By using the Cisco Webex software, you consent to Cisco Systems Inc. collection of data from your usage of the Webex software. All Data is collected in conformity with the Cisco Privacy Policy which is located at http://www.cisco.com/web/siteassets/legal/privacy.html WARNING: This program is protected by copyright law and international treaties. Cisco Systems Inc. 170 West Tasman Drive, San Jose, CA 95134 USA
Service@DSV
Submit and track service requests, report incidents, and access knowledge articles directly from your mobile device. Stay connected with support teams for a seamless service experience.
- Submit service requests
- Track request status
- Report incidents
- Access knowledge articles
- Connect with support
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Experience streamlined service requests on the go with our ServiceNow mobile app for requestors. Effortlessly submit and track service requests, report incidents, and access knowledge articles from your mobile device. Stay connected with our support teams and enjoy a seamless service experience.
Screenshots
Verdict
The clearest difference is in-app purchases: Service@DSV at none against Webex's 1. Service@DSV also leads on rating (5.0 vs 4.6) and review sentiment (50% vs 32%). Webex's advantage is update cadence (every 2 weeks vs every 12 months) and ratings volume (9.5K vs 2). On price, ads and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Webex sells 1 in-app purchase, starting at $14.49 per month. Service@DSV asks for nothing beyond the download.
Service@DSV holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Webex has 9.5K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 32% of Webex's written reviews are positive against 50% of Service@DSV's.
Webex ships an update every 2 weeks, Service@DSV every 12 months. The most recent releases landed on October 20, 2026 and October 4, 2026 respectively.
| Parameter | Webex | Service@DSV |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (9.5K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 31.6% of reviews | 50.0% of reviews — better |
| Number of ratings | 9.5K — better | 2 |
| Update frequency | Every 2 weeks — better | Every 12 months |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Freemium | Free — better |
| Best chart rank | #19 — better | — |
| Devices | iPhone, iPad, Apple TV, Apple Watch, Vision Pro — better | iPhone, iPad |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 498 MB | 142 MB |
| Age rating | 4+ | 4+ |
| Developer | Cisco | DSV |
Customer experience
Webex
Service@DSV
Bugs and requests
Webex
Reported bugs
4 issues- App freezes or crashes after updates
- Login and sign-out issues
- Screen sharing not working
- Incompatibility with newer iOS versions
Requested features
4 requests- Add Apple Watch support
- Improve messaging and notification features
- Provide more customization options
- Consolidate all Webex features into a single app
Service@DSV
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Webex
- Webex Meet Plan7 Days trial$14.491 Month
Service@DSV
No in-app purchases
