MDLIVE vs HHC 24/7
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MDLIVE
Access virtual doctor visits with board-certified physicians, licensed therapists, and psychiatrists 24/7. Get on-demand or scheduled appointments for a wide range of non-emergency medical and behavioral health conditions from home.
- Virtual doctor visits 24/7
- Behavioral health appointments
- Dermatology services
- On-demand or scheduled appointments
- Treatment for 80+ non-emergency conditions
- Prescription refills
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Have an MDLIVE virtual doctor visit with board-certified physicians from the comfort and convenience of your own home or from wherever you are, whenever you want – nights, after hours, weekends, and holidays. MDLIVE also offers behavioral health appointments with licensed therapists and board-certified psychiatrists as well as dermatology services. You can schedule an appointment at a time and day that's convenient for you or have an on-demand visit in around 15 minutes. All MDLIVE doctors are board-certified and state-licensed, with an average of 15+ years of experience. MDLIVE has two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association. MDLIVE doctors are also friendly, caring, compassionate, and experts in conducting virtual medical consultations. And best of all, 9 out of 10 people would recommend us to their friends and family members in need of a doctor's visit. Great reasons to use MDLIVE virtual doctors: 1. You're not feeling up to leaving home 2. You want to avoid the high cost of Urgent Care or the ER 3. Your doctor isn't available 4. It's after hours, the weekend or a holiday 5. You need a short-term refill on a prescription 6. It's hard to get to the doctor's office 7. You don't want to take time off work or be away from home MDLIVE doctors treat more than 80 non-emergency medical conditions like these: • Allergies • Back Pain • Bronchitis • Common Cold • Constipation • Cough • COVID-19 Assessment • Diarrhea • Ear Infections • Flu • Headache • Nausea • Pink Eye • Rashes • Respiratory Problems • Sinus Infections • Sore Throat • Strep Throat • Urinary Tract Infections (Females 18+) • …and more We also offer treatment and support for a wide variety of behavioral health issues: • Addictions • Anxiety • Bipolar Disorder • Depression • Grief and Loss • LGBTQ+ Support • Life Changes • Men's Issues • Panic Disorders • Parenting Issues • Postpartum Depression • Relationship Issues • Stress Management • Trauma and PTSD • Women's Issues • And more MDLIVE provides the ability for Virtual Primary Care patients to connect with FDA-cleared medical devices and securely share their data with their MDLIVE Care Team and Primary Care Provider. Although the data is not actively monitored, it is carefully reviewed during subsequent follow-up visits. At these visits, healthcare providers utilize their clinical judgment to effectively manage the patient's condition and treatment plan in accordance with established clinical guidelines. It is important to note that MDLIVE does not support individual usage without the consent and support of a healthcare provider. Therefore, users must always consult with their healthcare provider before making any changes to their care plan, ensuring that their treatment aligns with the appropriate clinical guidance. We treat thousands of people a day with many different conditions, but you should not use MDLIVE if you are experiencing a medical emergency. In addition, we don't treat sexually transmitted diseases, urinary tract infections in males, or urinary tract infections in females under 18 years of age. MDLIVE also cannot treat children under 3 with a fever and children under 12 with ear pain. Copyright © 2023 MDLIVE, Inc. All Rights Reserved. MDLIVE may not be available in certain states and is subject to state regulations. MDLIVE does not replace the primary care physician, is not an insurance product, and may not be able to substitute for traditional in-person care in every case or for every condition. MDLIVE does not guarantee patients will receive a prescription, does not prescribe DEA controlled substances and may not prescribe non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission. For complete terms of use, visit www.mdlive.com/terms-of-use
HHC 24/7
Access personalized healthcare from virtual providers 24/7, including nights, weekends, and holidays. Connect with a dedicated care team for seamless virtual and in-person medical services, from acute illnesses to chronic condition management.
- 24/7 virtual provider access
- Integrated virtual and in-person care
- Assigned virtual primary care provider
- Dedicated concierge care team
- Same-day acute and primary care
- Chronic condition management
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HHC 24/7 delivers personalized care that fits your lifestyle, with Hartford HealthCare virtual providers available 24/7—nights, weekends, and holidays included. Connect with a Hartford HealthCare provider in minutes or on your schedule, with virtual and in-person interactions fully integrated for an effortless experience. As an extension of the Hartford HealthCare system, patients are assigned a virtual primary care provider along with a dedicated concierge team to help them navigate care. Patients receive same-day acute and primary care, whether you need help with minor illnesses like colds and flus to ongoing chronic condition management for diabetes, asthma, and more.
Screenshots
Verdict
The clearest difference is monetization model: HHC 24/7 at free against MDLIVE's free with in-app purchases. HHC 24/7 also leads on update cadence (every 9 days vs every 6 weeks). MDLIVE's advantage is ratings volume (94K vs 1.3K) and review sentiment (82% vs 62%). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for MDLIVE against 4.7 for HHC 24/7. That said, the two scores are not equally well evidenced: MDLIVE has 94K ratings behind it against 1.3K, so its average is the more settled of the two. Written reviews are what separate them: 82% of MDLIVE's written reviews are positive against 62% of HHC 24/7's.
MDLIVE ships an update every 6 weeks, HHC 24/7 every 9 days. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.
| Parameter | MDLIVE | HHC 24/7 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (94K ratings) | 4.7 (1.3K ratings) |
| Positive reviews | 82.1% of reviews — better | 61.5% of reviews |
| Number of ratings | 94K — better | 1.3K |
| Update frequency | Every 6 weeks | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #104 — better | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 13.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 107 MB | 178 MB |
| Age rating | 17+ | 17+ |
| Developer | MDLIVE, Inc. | Hartford HealthCare |
Customer experience
MDLIVE
HHC 24/7
User reviews
MDLIVE
From 94K App Store ratingsWhat we love
- 🚀 Fast and convenient
- 👍 Easy to use app
- 🚑 Helpful for minor health issues
- 💻 Accessible from home
- 💰 Cost-effective
Room to improve
- 🐛 Technical issues with video/audio
- 🚫 Inability to diagnose/treat certain conditions
- 🕰️ Long wait times
- 💊 Reluctance to prescribe medications
- 🤔 Inconsistent quality of care
HHC 24/7
From 1.3K App Store ratingsWhat we love
- 🚀 Quick and efficient visits
- 👍 Empathetic and helpful doctors
- 🚀 Streamlined pre-appointment process
Room to improve
- 🐛 App crashes and freezes
- 🐛 Inability to create account or log in
- 🐛 Unreliable scheduling and appointment management
Bugs and requests
MDLIVE
Reported bugs
3 issues- Incorrect insurance information
- Prescriptions not being sent to pharmacy
- Appointments not being properly logged
Requested features
3 requests- Ability to contact providers directly
- Option to rate/review individual providers
- Improved billing transparency
HHC 24/7
Reported bugs
3 issues- App crashes when trying to make appointments
- Unable to create an account or log in
- Scheduling issues and lost appointment details
Requested features
3 requests- Improved app stability and reliability
- Better scheduling and appointment management
- Seamless integration with user's medical records
In-app purchases
MDLIVE
No in-app purchases
HHC 24/7
No in-app purchases








