OT Advanced Authentication vs CDK Modern Retail CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OT Advanced Authentication
Enhance security beyond traditional passwords with multifactor authentication. Protect sensitive data from fraud and unauthorized access with advanced verification methods.
- Multifactor authentication
- Secure sensitive information
- Step-up protection
- Fraud prevention
- Unauthorized access prevention
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OpenText Advanced Authentication lets you move beyond username and password to a more secure way to protect your sensitive information. Using multifactor authentication, you can now step up protection at a time when fraud or unauthorized access are overriding concerns. Additional information on the features and benefits of Advanced Authentication is available at https://www.opentext.com/products/advanced-authentication.
CDK Modern Retail CRM
Manage customer relationships and dealership operations from a mobile tablet. Log prospects, search inventory, quote customers, and track leads from anywhere, anytime. Real-time integration ensures data is always up-to-date.
- Prospect logging
- Inventory search
- Customer quoting
- Lead management
- VIN scanner
- Driver's license scanner
- Two-way text messaging
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CDK Modern Retail CRM is a fully portable, interactive Customer Relationship and Dealership Management toolset available on a mobile tablet. This allows dealership sales staff to complete much of the process via a mobile device – at any time, from anywhere, without ever accessing sales tools through a traditional PC The CDK Modern Retail CRM App provides access to all CRM sales functionality to log prospects, search inventory, quote customers, track test drives, and follow up. CDK Modern Retail CRM provides ability to manage showroom, phone and internet leads no matter their location, and respond using phone, email or text tools to capitalize on every business opportunity. Real-time integration features with the in-store CRM ensures up-to-date data is available to authorized users at all times. These features include: · Search engine of customers and prospects. · Vehicle VIN scanner to instantly upload trade information. · Full vehicle walk-around to note damage with text, picture or video · Dual-sided drivers license scanner. · My Day page feature to keep track of contact info of potential customers. · Organizer page to consolidate calendar dates, phone numbers, and email addresses. · Vehicle Inventory search engine to find the desired vehicle through the dealership’s inventory. · Detailed vehicle descriptions and photos · Two-way text messaging platform to communicate with car shoppers · Sales Process management with Real-Time quoting tools · Mapping of the test drive · Fully Secured Credit application · Digital Documentation
Screenshots
Verdict
The clearest difference is rating: CDK Modern Retail CRM at 2.2 against OT Advanced Authentication's 1.7. CDK Modern Retail CRM also leads on update cadence (every 6 weeks vs every 3 months). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CDK Modern Retail CRM holds the better App Store score, 2.2 against 1.7. Both are backed by a comparable volume of ratings — 154 and 308 respectively. Written reviews point the same way: 8% of OT Advanced Authentication's written reviews are positive against 14% of CDK Modern Retail CRM's.
OT Advanced Authentication ships an update every 3 months, CDK Modern Retail CRM every 6 weeks. The most recent releases landed on October 29, 2026 and October 27, 2026 respectively.
| Parameter | OT Advanced Authentication | CDK Modern Retail CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (154 ratings) | 2.2 (308 ratings) — better |
| Positive reviews | 8.3% of reviews | 13.9% of reviews — better |
| Number of ratings | 154 | 308 — better |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Paid | Paid |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15 — better | 16 |
| Further details — not scored | ||
| Size | 4 MB | 106 MB |
| Age rating | 4+ | 4+ |
| Developer | NetIQ Corporation | Data Software Services LLC |
Customer experience
OT Advanced Authentication
CDK Modern Retail CRM
User reviews
OT Advanced Authentication
From 154 App Store ratingsWhat we love
- 🚀 Fast authentication process with biometric support
- ✅ Reliable functionality when working properly
- 🔒 Secure two-factor authentication method
- 👍 Easy to use interface once set up
- ⚡ Quick approval times with fingerprint/Face ID
Room to improve
- 🐛 Push notifications frequently disappear or fail to appear
- ⏱️ Authentication requests timeout immediately after approval
- 🔄 Requires frequent re-authentication and manual app opening
- 😤 Difficult and confusing setup process
- 💥 Frequent crashes on newer iPhone models and iOS versions
CDK Modern Retail CRM
From 308 App Store ratingsWhat we love
- 🚀 Take dealership to next level
- 🚀 Entire sales process on tablet
- 👍 Smooth and easy CRM system
- 👍 Useful app for daily work
- 👍 Nice UI and UX improvements
Room to improve
- 🐛 Constant crashes and freezes
- 🐛 Compatibility issues with new devices
- 🐛 Unreliable notifications
- 🐛 Clunky and outdated interface
- 🐛 Frequent login issues
Bugs and requests
OT Advanced Authentication
Reported bugs
13 issues- Push notifications disappear immediately after appearing
- Authentication requests timeout within seconds of approval
- App crashes on iOS 14+ and iPhone 12/15 models
- Face ID gets stuck in loop requiring phone restart
- QR code scanner fails to work
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- Blank white screen appears instead of PIN entry
- App fails to launch or shows brief flash then disappears
- Notifications not appearing on Apple Watch despite settings enabled
- Login credentials not persisting between sessions
- App freezes during enrollment of new organizations
- PIN reset fails and deletes user data
- App becomes unresponsive after failed authentication attempts
- Incompatibility with device upgrades causing permanent lockout
Requested features
9 requests- Apple Watch support for direct approval without phone
- Biometric/Face ID authentication without PIN requirement
- Lock screen notification approval capability
- Persistent notification badges
- Ability to bulk delete request history
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- Better error messages and troubleshooting guidance
- Improved UI/design modernization
- Seamless device transfer without account lockout
- Offline TOTP functionality
CDK Modern Retail CRM
Reported bugs
5 issues- Blank white screen on launch
- Inability to log in or access features
- Inconsistent behavior across devices
- Errors when scanning licenses or VINs
- Disappearing appointment information
Requested features
5 requests- Landscape mode support
- Ability to upload videos from gallery
- Improved notification system
- Simplified and streamlined UI
- Better integration with dealership systems
In-app purchases
OT Advanced Authentication
No in-app purchases
CDK Modern Retail CRM
No in-app purchases
Questions
Is OT Advanced Authentication free?
Is CDK Modern Retail CRM free?
Which has better reviews, OT Advanced Authentication or CDK Modern Retail CRM?
Do OT Advanced Authentication or CDK Modern Retail CRM have ads?
Which is updated more often, OT Advanced Authentication or CDK Modern Retail CRM?
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