MyBell vs Cranbrook 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyBell
Manage all your Bell services conveniently from your mobile device. View usage, pay bills, change plans, upgrade devices, and get support. It offers self-serve tools for installations and troubleshooting.
- View usage and bills
- Manage rate plans and add-ons
- Change TV programming
- Upgrade devices
- Self-serve installation guides
- Virtual repair tools
- Shop for Bell services
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The award-winning MyBell app lets you manage all of your Bell services any time, anywhere, from the moment you order them. • View your Mobility usage. • Change your TV programming. • Add a travel option. • Upgrade your device. • Manage your Mobility rate plan, add-ons, and data. • View and pay your bill, and set up pre-authorized payments. • Activate a Mobility line • Get instant access to Bell’s 5G network • Shop for all your Bell services • Change your Internet package and run a speed test. • Get support from anywhere in the app. Take advantage of advanced self-serve tools to do more while saving time: • Use our step-by-step guide to install your new Internet, TV or Home phone services yourself. • Manage your appointment with your Bell technician. • Use our Virtual Repair tool to detect and fix issues with your Internet, TV or Home phone services. Plus, take advantage of personalized offers and exciting contests exclusive to Bell customers. The MyBell app is optimized for iOS 13.0 and above. For app support or troubleshooting, please contact us at: mybellappsupport@bell.ca
Cranbrook 311
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Cranbrook 311 is a real time mobile civic engagement platform. Cranbrook 311 provides a free, simple, and intuitive tool to identify civic issues and report for resolution. A picture tells a thousand words. Download it today!
Screenshots
Verdict
The clearest difference is update cadence: MyBell at weekly against Cranbrook 311's every 14 months. Cranbrook 311's advantage is iOS requirement (12.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyBell ships an update weekly, Cranbrook 311 every 14 months. The most recent releases landed on November 10, 2026 and November 2, 2026 respectively.
| Parameter | MyBell | Cranbrook 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (6.5K ratings) — better | — |
| Positive reviews | 18.3% of reviews | — |
| Number of ratings | 6.5K — better | — |
| Update frequency | Weekly — better | Every 14 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 717 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Bell Canada | City of Cranbrook |
Bugs and requests
MyBell
Reported bugs
4 issues- Login issues
- Inconsistent app behavior
- Inaccurate data reporting
- Compatibility problems with newer devices
Requested features
4 requests- Dark mode option
- Improved customer support
- Simplified billing and account management
- Enhanced data usage monitoring
Cranbrook 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MyBell
No in-app purchases
Cranbrook 311
No in-app purchases
