e& UAE vs My e& AFG
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
e& UAE
Manage your mobile and home services, recharge prepaid plans, pay bills, and subscribe to add-ons. Discover exclusive deals on devices, smart home products, and insurance. Enjoy 24/7 live chat support for all your needs.
- Manage multiple accounts
- Recharge prepaid plans
- Pay bills
- Subscribe to add-ons
- Exclusive online offers
- 24/7 live chat support
- Device and smart home deals
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Get e& UAE app – convenience at your fingertips A one-stop shop where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, renew your emirates ID registration, avail exclusive online offers and much more with 24/7 live online chat support. Postpaid Plans Enjoy an exclusive 25% discount on Freedom Plans. Benefit from unlimited data, international minutes, and a complimentary STARZPLAY subscription. Get a free SIM card with the option to choose an eSIM. Unlock these special postpaid offers exclusively on the e& UAE app, tailored to enhance your mobile experience. Prepaid & Recharge Purchase your prepaid plan through the e& UAE app and receive a complimentary SIM card. Enjoy an exclusive 15% bonus cashback on every recharge, available only with the e& UAE app Add-ons Power your mobile plan with e&'s selection of call packs, roaming offers, and data packages. Enjoy seamless connectivity with our roaming and international call options. Choose from a variety of data, voice, combo packs, and exclusive TV and calling offers to suit your lifestyle. eLife Home Internet Experience comprehensive home internet with e& Wi-Fi plans. Enjoy up to 30% off on fiber home plans with 1Gbps speed, TV channels, and free Amazon & STARZPLAY subscriptions. Change your existing eLife plans to stream live cricket and FIFA and enjoy high-speed internet at 1Gbps, with our newly launched packages. Enjoy free installation (worth AED 199) when you purchase online. Home Wireless Enjoy unlimited data with our easy Plug-n-Play 5G router. Benefit from premium subscriptions to STARZPLAY and GoChat. Experience the convenience of free delivery within 24 hours* with our 5G Home Wireless packages. Devices Download e& UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months. Smart Home Build your smart home with our exclusive offers on smart home devices with 3 months free on home control service. Download e& UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months. Insurance Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&. Deals for you & make your own offer Unlock exclusive addon deals specially curated for you at best price and many other free offers on e& UAE app. Also, make your own offer with the freedom to customize data, calls and roaming allowance as per your convenience only at e& UAE app Unique Offers and features • Invite a friend and get 500MB FREE data • 15% Cashback credit on recharge • 25% off on freedom plans and STARZPLAY subscription with postpaid plans • App exclusive add-on deals • FREE eSIM activation with UAE PASS • Family plan - 10GB data for free and data sharing feature • FREE SIM with prepaid plans • Free subscriptions with postpaid entertainment packs • 3 months free - Home control service • Subscribe to data packs, voice packs, roaming add-ons with multiple payment options • Migrate from a Prepaid to a Postpaid account on the app anytime • Hassle-free relocation of your home internet connection with the online Home Move feature • Enjoy FREE installation & delivery within 24 hours on all online orders.
My e& AFG
Manage your Etisalat Afghanistan mobile services with ease. This app allows you to check balances, recharge accounts, activate/deactivate services, transfer data, and purchase various voice and data packages. Customize bundles and track your usage from anywhere.
- Check credit and data balance
- Recharge accounts online
- Activate and deactivate services
- Transfer data to friends and family
- Upgrade cellular plans
- Manage multiple accounts
- Track data usage
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Etisalat is a leading telecommunication company recognized globally for the high-quality cellular services it offers. Our goal is to keep you connected with those you care about at all times and locations. We are currently operating in 15 countries, including Afghanistan. Etisalat Afghanistan, a subsidiary of Etisalat UAE, started operating in 2007. Within a short period, we managed to leave a transforming impact on the telecommunication industry and to be present in every Afghan home. Etisalat Afghanistan ensures your needs are always met with more than 12,000 retail outlets spreading over 34 provinces and more than 200 districts and offering a diverse selection of postpaid and prepaid voice and data services. We also offer 3G coverage in 21 provinces. But offering our prepaid and postpaid services in-store wasn’t enough; we live in a digital world distinguished by the convenience of remote communications. We had to live up to the Afghans’ high expectations of the region’s prime telecommunication company. We elevated Afghans experience by introducing “My Etisalat AFG” mobile application and welcoming them to the world of digital services. Our revolutionary app offers them access to a variety of SIM card management options from the comfort of their homes. Through the “My Etisalat AFG” self-provisioning mobile application, our customers can shop SIM cards online, buy internet services in Afghanistan, activate SMS & voice packages, and more whenever and wherever with one click. What Can You Do with My Etisalat AFG Mobile Application? With “My Etisalat AFG” app, you can enjoy the following exceptional features: • Check your credit and data balance. • Recharge any registered accounts online. • Activate and deactivate services. • Transfer data benefits to friends and family: share your data benefits locally and internationally. • Upgrade your cellular plan: no need to visit our branches to switch your mobile plan. You can do so online in a few seconds. • Manage multiple accounts: add your family’s and friends’ Etisalat Afghanistan accounts and switch between your accounts easily to activate prepaid and postpaid packages. • Track data usage: keep an eye on your balance and your active services. Track your calls, SMS, and data usage to stay on budget. • Purchase data and talk time bundles: access the “Etisalat Shop” to buy hourly, daily, weekly, and monthly SMS & voice calling bundles, international call minutes, and internet roaming bundles, in addition to Etisalat AFG Mukammal bundles. • Purchase value-added services: the “Etisalat Shop” features a range of value-added services that you can buy online. Your options include call-back ringtones, infotainments, IVR, and sports news (football and cricket). • Build your bundle: customize your bundles and choose from daily and monthly data bundles, OnNet voice bundles, OffNet call bundles, SMS bundles, and international bundles. • Explore local, international, and roaming calling rates: get information about our prepaid and postpaid call packages, including Mubarak, Mumtaz, Elite, and others. • Enjoy many voice, SMS, and Internet package offers. • Reach out to our team any time: for any inquiries and complaints, you can call or live chat with our customer service team and report any network issues regarding 3G & 4G connection, weak service signal, and call drops. • Tap into the convenience of Etisalat services and get things done online with My Etisalat App. Download our app today and buy SIM cards online (prepaid and postpaid SIM cards), access premium internet deals, purchase minutes bundles & data bundles, activate SMS packages, build your bundles, check available balance, track data usage, and manage friends’ and family’s accounts, and much more.
Screenshots
Verdict
The clearest difference is ads: e& UAE at none against My e& AFG's shown. e& UAE also leads on monetization model (free vs free with in-app purchases) and update cadence (every 2 weeks vs monthly). On price, rating, review sentiment and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
e& UAE holds the better App Store score, 4.6 against 4.4. That said, the two scores are not equally well evidenced: e& UAE has 26K ratings behind it against 2.9K, so its average is the more settled of the two. Written reviews complicate that: 33% of e& UAE's written reviews are positive against 38% of My e& AFG's, so the app with the better star average is not the one people write more warmly about.
e& UAE ships an update every 2 weeks, My e& AFG monthly. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.
| Parameter | e& UAE | My e& AFG |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (26K ratings) — better | 4.4 (2.9K ratings) |
| Positive reviews | 32.7% of reviews | 38.3% of reviews — better |
| Number of ratings | 26K — better | 2.9K |
| Update frequency | Every 2 weeks — better | Monthly |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 690 MB | 71 MB |
| Age rating | 4+ | 4+ |
| Developer | Emirates Telecommunications Corporation | Etisalat Afghanistan |
Customer experience
e& UAE
My e& AFG
User reviews
e& UAE
From 26K App Store ratingsWhat we love
- 🚀 Easy and convenient
- 💡 Useful app features
- 👍 User-friendly interface
Room to improve
- 🐛 Bugs and glitches
- ⚠️ Poor customer service
- 🕰️ Slow and unresponsive
- 💰 Expensive services
My e& AFG
From 2.9K App Store ratingsWhat we love
- 👍 Good app
- 🚀 Useful application
- 🤩 Attractive app
- 🙏 Thank you Etisalat
Room to improve
- 🐛 Crashes frequently
- 🔌 Doesn't work without internet
- 💰 High data bundle prices
- 🤯 Buggy and unstable
- 🤖 Compatibility issues with newer devices
Bugs and requests
e& UAE
Reported bugs
3 issues- App crashes frequently
- Login and authentication issues
- Inaccurate data tracking
Requested features
3 requests- Improve payment options
- Streamline account management
- Enhance customer support
My e& AFG
Reported bugs
5 issues- App crashes on launch
- Login/registration errors
- Freezing and unresponsiveness
- Incompatibility with newer iOS versions
- Incorrect bundle deductions
Requested features
5 requests- Offline mode
- Password reset functionality
- Multiple account support
- Money transfer option
- Cheaper data bundles
In-app purchases
e& UAE
No in-app purchases
My e& AFG
No in-app purchases








