e& UAE User Reviews

e& UAE
e& UAE
Emirates Telecommunications Corporation

What users say

Top reviews

Buggy

App doesn’t even work properly

Helps

You have to install

Saif Suroor

Excellent service provider in the region

Emirati

Best then before by far thank e&

Moving subscription to new apartment

I couldn’t imagine it could be so easy and so quick, great service.

Worst AI customer service

There are many useful features but customer service is just worst!
I really enjoy the E& itself but when it comes to dealing with customer service they just use this useless robot that doesn’t do anything and doesn’t know anything.
worst part is after chatting for almost half an hour even though it can’t help me, it refuses to connect me to a human customer service!
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Very buggy

The autopay section of the app is unacceptably buggy.

Slow and Unreliable App

The app frequently gets stuck loading or doesn’t load at all. It’s slow, unreliable, and not intuitive to navigate. This has made it difficult to complete simple tasks. Please improve the stability and performance.

Unstable app

Gets stuck and works poorly. I just want to manage my account but makes it difficult

Horrible

Starting with the title of the app. Impossible to find it in search. When you type etisalat the setting options comes out instead of the app. Also it doesnt load, full of adds. Extremely messy!

Poor design app

Poor design app, very few products to buy.

Waste of time

Waste of time don’t bother with it. Just like the call center when you call in, utter useless & pointless.
Always talking to a AI bot, people there’s a lot better out there go and look!

Sad

Really sad how user unfriendly this all and interface is

Constant upselling

The app is constantly flashing full page adverts when opening your account trying to recommend you upgrades. Please provide an advert free experience. Why are you spamming me with adverts when I am already paying an obscene amount to your monopoly of cellular services here in UAE.

Amazing!

I wish I could move my home data to Etisalat

Price

High

Easy use

Great app

الوقن

الوقن

Ok

Great

Chatbot wount connect me to a human

Yes