e& UAE vs Virgin Mobile UAE
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
e& UAE
Manage your mobile and home services, recharge prepaid plans, pay bills, and subscribe to add-ons. Discover exclusive deals on devices, smart home products, and insurance. Enjoy 24/7 live chat support for all your needs.
- Manage multiple accounts
- Recharge prepaid plans
- Pay bills
- Subscribe to add-ons
- Exclusive online offers
- 24/7 live chat support
- Device and smart home deals
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Get e& UAE app – convenience at your fingertips A one-stop shop where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, renew your emirates ID registration, avail exclusive online offers and much more with 24/7 live online chat support. Postpaid Plans Enjoy an exclusive 25% discount on Freedom Plans. Benefit from unlimited data, international minutes, and a complimentary STARZPLAY subscription. Get a free SIM card with the option to choose an eSIM. Unlock these special postpaid offers exclusively on the e& UAE app, tailored to enhance your mobile experience. Prepaid & Recharge Purchase your prepaid plan through the e& UAE app and receive a complimentary SIM card. Enjoy an exclusive 15% bonus cashback on every recharge, available only with the e& UAE app Add-ons Power your mobile plan with e&'s selection of call packs, roaming offers, and data packages. Enjoy seamless connectivity with our roaming and international call options. Choose from a variety of data, voice, combo packs, and exclusive TV and calling offers to suit your lifestyle. eLife Home Internet Experience comprehensive home internet with e& Wi-Fi plans. Enjoy up to 30% off on fiber home plans with 1Gbps speed, TV channels, and free Amazon & STARZPLAY subscriptions. Change your existing eLife plans to stream live cricket and FIFA and enjoy high-speed internet at 1Gbps, with our newly launched packages. Enjoy free installation (worth AED 199) when you purchase online. Home Wireless Enjoy unlimited data with our easy Plug-n-Play 5G router. Benefit from premium subscriptions to STARZPLAY and GoChat. Experience the convenience of free delivery within 24 hours* with our 5G Home Wireless packages. Devices Download e& UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months. Smart Home Build your smart home with our exclusive offers on smart home devices with 3 months free on home control service. Download e& UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months. Insurance Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&. Deals for you & make your own offer Unlock exclusive addon deals specially curated for you at best price and many other free offers on e& UAE app. Also, make your own offer with the freedom to customize data, calls and roaming allowance as per your convenience only at e& UAE app Unique Offers and features • Invite a friend and get 500MB FREE data • 15% Cashback credit on recharge • 25% off on freedom plans and STARZPLAY subscription with postpaid plans • App exclusive add-on deals • FREE eSIM activation with UAE PASS • Family plan - 10GB data for free and data sharing feature • FREE SIM with prepaid plans • Free subscriptions with postpaid entertainment packs • 3 months free - Home control service • Subscribe to data packs, voice packs, roaming add-ons with multiple payment options • Migrate from a Prepaid to a Postpaid account on the app anytime • Hassle-free relocation of your home internet connection with the online Home Move feature • Enjoy FREE installation & delivery within 24 hours on all online orders.
Virgin Mobile UAE
Manage all your mobile needs, from plans and data to roaming and support. Get a new SIM or eSIM quickly, with flexible monthly or yearly plans. Enjoy features like data rollover, cashback, and home internet setup.
- SIM and eSIM activation
- Flexible monthly plans
- Yearly plan savings
- Data rollover and sharing
- Roaming options
- Home internet setup
- In-app chat support
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Make Mobile Better with Virgin Mobile UAE Our app is your one-stop shop to manage everything — from mobile plans and data to roaming, support, and more. Sign up in minutes, save 50% on yearly plans, and enjoy total control. No contracts. No stress. Just freedom. Setup in a Snap • Keep your number or choose a new one • eSIM activation in under 5 minutes • SIM delivery in 60 minutes anywhere in the UAE Why You'll Love It • Flexible monthly plans – change anytime • Save 50% with yearly plans • Free data rollover & sharing • Easy roaming options • Monthly cashback rewards • Instant data/minute boosters Home Internet • Home wi-fi - set up in just 60 minutes • Total Flexibility - Bring your own router or get one from us • No cancellation fees Ready to switch? 1. Download the app 2. Keep your number or choose a new one 3. Create your plan 4. Activate with eSIM or get a SIM delivered Support That Gets You • In-app chat, always on • 4.6/5 Trustpilot rating
Screenshots
Verdict
The clearest difference is ratings volume: e& UAE at 26K against Virgin Mobile UAE's 1.5K. e& UAE also leads on review sentiment (33% vs 24%) and iOS requirement (12.0 vs 17.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for e& UAE against 4.5 for Virgin Mobile UAE. That said, the two scores are not equally well evidenced: e& UAE has 26K ratings behind it against 1.5K, so its average is the more settled of the two. Written reviews are what separate them: 33% of e& UAE's written reviews are positive against 24% of Virgin Mobile UAE's.
e& UAE ships an update every 2 weeks, Virgin Mobile UAE every 10 days. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | e& UAE | Virgin Mobile UAE |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (26K ratings) — better | 4.5 (1.5K ratings) |
| Positive reviews | 32.7% of reviews — better | 24.1% of reviews |
| Number of ratings | 26K — better | 1.5K |
| Update frequency | Every 2 weeks | Every 10 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 690 MB | 240 MB |
| Age rating | 4+ | 4+ |
| Developer | Emirates Telecommunications Corporation | Virgin Mobile UAE |
Customer experience
e& UAE
Virgin Mobile UAE
User reviews
e& UAE
From 26K App Store ratingsWhat we love
- 🚀 Easy and convenient
- 💡 Useful app features
- 👍 User-friendly interface
Room to improve
- 🐛 Bugs and glitches
- ⚠️ Poor customer service
- 🕰️ Slow and unresponsive
- 💰 Expensive services
Virgin Mobile UAE
From 1.5K App Store ratingsWhat we love
- 🚀 Fast delivery
- 👍 Flexible packages and options
- 🚀 Efficient and quick service
- 👍 Good customer service
Room to improve
- 🐛 Buggy and unreliable app
- 🤔 Confusing and complicated processes
- ❌ Poor customer support
- 🔍 Lack of transparency
- 💰 Expensive plans compared to competitors
Bugs and requests
e& UAE
Reported bugs
3 issues- App crashes frequently
- Login and authentication issues
- Inaccurate data tracking
Requested features
3 requests- Improve payment options
- Streamline account management
- Enhance customer support
Virgin Mobile UAE
Reported bugs
4 issues- App crashes frequently
- Login and authentication issues
- Inaccurate account and usage information
- Delivery and activation problems
Requested features
4 requests- Improve app stability and performance
- Provide better customer support channels
- Offer more competitive and transparent pricing
- Add Arabic language support
In-app purchases
e& UAE
No in-app purchases
Virgin Mobile UAE
No in-app purchases
