NoMachine vs HelpDesk Viewer

Your computer, anywhere. With NoMachine, secure, fast remote access is always available no matter where you are, putting your files, documents, videos, and music right in the palm of your hand. Whether you're an individual accessing your desktop at home or an IT professional managing an entire infrastructure, NoMachine gives you instant access so you can stay connected to what matters most. The perfect travel companion, you can use it to: - Control your office and home computers remotely over any network as if you were sitting in front of them - Work with all your files, desktop applications and other programs all running on your computer elsewhere - Share and transfer files easily between devices - Manage unattended computers and provide on-the-go support to colleagues and friends - Enjoy your media, including HD movies, TV shows, and music - Play graphics-intensive games remotely with smooth performance Key features: - Connect to any computer, wherever it is - Sign in to NoMachine Network for easy remote connections - High-quality video and audio streaming - Bi-directional file transfer - Record any activity on the remote desktop - Intuitive touch and control gestures - Guest connections to share the desktop, no local account required - Remote terminal connections (from iPad) - Protect logins with 2FA through your iPhone or iPad Quick guide 1) Install this app. 2) Download NoMachine from our website and install it on the computer you want to access. 3) In the NoMachine for iOS GUI enter the IP of your computer or the Machine Id. 4) You must already have an account on the remote computer. Enter the credentials for your system account when prompted or use a guest account. 5) For more detailed instructions check the tutorial here: https://www.nomachine.com/getting-started-with-nomachine-for-ios.

Connect to the customer’s mobile devices or computers and resolve technical issues anywhere, anytime using HelpDesk by RemotePC. Features Connect to customers device from your iOS device. Chat with customers via text during the session for better understanding of the issues. Manage customer queries, access logs, etc., all in one place for efficient client requirement management. Transfer files from your mobile device to remote computers and vice versa.