Flock vs FrontApp
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Flock
This business messaging app centralizes team communication and collaboration. It allows for direct and group chats, project-specific channels, file sharing, and video/audio calls. Built-in tools and integrations streamline workflows and enhance productivity.
- 1-on-1 and group chats
- Project and topic channels
- Searchable conversation history
- File sharing
- Video and audio calls with screen sharing
- To-do lists and reminders
- Integrations with popular tools
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Flock is a powerful business messaging and team collaboration app that brings all your work into one place. Today, your team’s communication is scattered across emails, ad hoc messages, and multiple tools. With Flock you can quickly bring people together, discuss ideas, share information, assign tasks, and track team progress, so your team can focus on what they do best. Flock effortlessly adapts to your unique needs whether you are a large enterprise, a small business, or a high-growth startup. With Flock you can: • Communicate with colleagues and entire teams through 1-on-1 chats and group messaging • Create different channels for projects, departments, or topics for focused communications • Effortlessly search previous conversations and channels • Send and share files on-the-go • Hold video and audio calls with screen sharing capabilities • Use built-in productivity tools such as to-do’s, reminders, and polls • Integrate with all your favorite tools and services, including Google Drive, Trello, Jira, GitHub, Hubspot, etc. • Rest easy because your conversations are private, safe and secure (We are SOC2 and GDPR compliant) Flock is free to use for as long as you want. You can upgrade to our paid plans for enhanced features and increased user control.
FrontApp
This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.
- Unified customer communication
- Automated workflows
- Real-time collaboration
- Centralized message routing
- Customer operations visibility
- Team efficiency tools
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Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.
Screenshots
Verdict
The clearest difference is rating: Flock at 3.8 against FrontApp's 3.3. Flock also leads on monetization model (free vs ad-supported) and review sentiment (46% vs 35%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Flock holds the better App Store score, 3.8 against 3.3. Both are backed by a comparable volume of ratings — 101 and 185 respectively. Written reviews point the same way: 46% of Flock's written reviews are positive against 35% of FrontApp's.
Flock ships an update every 2 weeks, FrontApp every 3 weeks. The most recent releases landed on September 19, 2026 and September 23, 2026 respectively.
| Parameter | Flock | FrontApp |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (101 ratings) — better | 3.3 (185 ratings) |
| Positive reviews | 45.9% of reviews — better | 34.8% of reviews |
| Number of ratings | 101 | 185 — better |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 81 MB | 80 MB |
| Age rating | 4+ | 4+ |
| Developer | Flock FZ-LLC | FrontApp, Inc. |
Customer experience
Flock
FrontApp
Bugs and requests
Flock
Not enough reviews yet to summarise bugs or requests.
FrontApp
Reported bugs
17 issues- App crashes frequently on launch and during use
- Emails fail to send or send blank messages
- Login redirects don't complete (Google auth)
- App freezes requiring phone restart
- Unable to mark emails as read
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- Cannot attach images to emails
- Cannot delete or close draft emails
- Inbox fails to load or refresh automatically
- Email body content doesn't load
- Keyboard jumps and disappears when typing comments
- Comment box loses focus with physical keyboard
- App closes when switching to other apps
- Swipe gestures display blank white screens
- Send button requires multiple taps to work
- Tags cannot be removed from emails
- App logs out users unexpectedly
- Performance degradation after updates
Requested features
15 requests- Dark mode for mobile app
- Ability to manage other users' status on mobile
- Calendar integration on mobile
- Push notifications for untagged emails
- Language filtering on mobile
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- Draft generation/AI features on mobile
- Knowledge base access on mobile
- Scheduling links option
- Multi-email selection with swipe gestures
- Tag and template creation/editing on mobile
- Better email truncation handling
- Session persistence when switching apps
- Apple Watch compatibility
- App widgets for mobile
- Advanced search functionality
In-app purchases
Flock
No in-app purchases
FrontApp
No in-app purchases









