FrontApp appears to be a legitimate app. The AppsHunter Legitimacy Score for FrontApp is 88 out of 100 points across 7 verification signals from App Store and developer data.

FrontApp User Reviews

Name: FrontApp
Rating: 3.3 (175 reviews)

FrontApp

FrontApp, Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience36.8% of reviews

Neutral18.9% of reviews

Negative experience44.3% of reviews

~ Based on 106 written reviews from the US App Store.

What users say

Summarized from real user reviews of FrontApp. Based on 175 reviews and a 3.3/5 average, it highlights the 8 positives and 10 negatives reviewers mention most about this Business app.

Positive things

👥Excellent for shared team inboxes
🎯Streamlined email collaboration
⚡Desktop and web versions are solid
🔄Useful commenting and tagging features
💬Great for internal team communication
🤝Responsive customer support team
📧Better than Gmail for team workflows
🔗Excellent integrations available

Negative things

🐢Slow app performance and loading times
🐛Frequent crashes and freezing
📱Mobile app significantly behind desktop version
💰Expensive pricing with unexpected increases
🔐Login issues (Google and Microsoft auth)
🌙No dark mode support
⚠️Poor email sending reliability
🔌Requires frequent app reinstalls
📋Missing key mobile features
🎨Suboptimal mobile UI/UX design

Is FrontApp Safe?

FrontApp has mixed safety signals based on user ratings. AppsHunter Safety Score for FrontApp is 66/100.

This assessment is based on 175 user ratings, with an App Store average of 3.3/5.

Safety Analysis

53.7% of ratings point to a safe experience

10.9% of ratings suggest some concerns

35.4% of ratings point to a risky experience

~ Based on 175 App Store ratings for FrontApp.

Is FrontApp Legit?

FrontApp appears to be a legitimate app. AppsHunter Legitimacy Score for FrontApp is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Best collaboration tool

It has made working with my colleagues so much easier because we are able to assign and share emails while being able to have internal conversations within the thread. Game changer!

^____^¥

21 days ago

Response from developer

Hi there! Thank you so much for the kind review! We love hearing that Front has made collaborating with your team easier. Being able to share and assign emails while keeping internal conversations right alongside them can make such a difference. Thanks for sharing your experience with us! Isaiah Wilkerson Customer Support Specialist Front :front: | Help Center | Front Community | Submit a feature request 💡 {{survey}}

Need better sign in process

Having trouble signing in and it’s stuck in a loop of sso sign in. Doesn’t let me change sso

Ravsterocks

3 months ago

The best thing about this app is…

It’s so incredibly slow and unresponsive that you will never want to check your email. This results in reduced screen time. Great job guys 👏👏👏

camyoshi123

4 months ago

Dark Mode

Please, add a dark mode. It’s a standard these days.

Flafferay

4 months ago

OneDrive attachments

Cannot attach files from OneDrive on front mobile app

AttachmentsWontWork

4 months ago

Changing status of other users

Biggest limitation I’ve hit for years (5+) using this app is the inability to turn other users’ boxes on or off on mobile. Many times I’ve left work and someone on my team has accidentally left their box on, so emails are flowing into their box and I’m unable to turn it off until I get home and get on my desktop. I keep hoping itll arrive in a new update but nope. Add this!

R a y m u n d o

5 months ago

Response from developer

Hi there, Thank you for taking the time to leave us a review! While this is not possible in our mobile app today, I highly encourage you to submit a request for it at this link. This feature submission form is linked to our Product Ideas Portal which is accessible to all users. When features are submitted, they are listed in the Ideas Portal and can be upvoted by other Front customers who may want the same feature to improve their team's workflows. You'll receive an email update if your feature is developed and shipped. Thank you! Isaiah Wilkerson Customer Support Specialist Front :front: | Help Center | Front Community | Submit a feature request 💡 {{survey}}

So slow

I thought was my WiFi but after seeing the reviews everyone has the same problem. App is really slow, it’s been months with this problem.

paulinaqu

7 months ago

Love it.No complaints

We've used this for a couple of years now, and its great. Wouldn't switch to another option. Customer
Service are very helpful, and there's always new things being worked on for the app.

Grarobhoo

10 months ago

Almost doesn’t cut it

App frequently bugs out. When you push to send and email on your phone I’m it frequently fails and sends a blank email.

To have to pay for an exorbitant amount for email service and have it not work and then be given poor customer support to fix it isn’t right.

Also paywalls for rules is ridiculous

MWDodgers

10 months ago

Response from developer

Hi there, thanks for taking the time to leave us a review. I’m sorry to hear you’ve been encountering these issues with our mobile app. We’re more than happy to take a closer look into this. Please feel free to reach out to us at support@front.com so we can assist further. Thank you. Isaiah Wilkerson Customer Support Specialist Front :front: | Help Center | Front Community | Submit a feature request 💡 {{survey}}

Dark mode please

Still not using the app because of this.

Poppylicius

a year ago

Super slow loading

The app loads incredibly slowly at launch and it takes ages to quickly check your email and load new messages. It often freezes and requires you to reboot your phone

Deesadouche

a year ago

Desktop update

The company i work for has already started a petition to remove front and use outlook again due to the new desktop update.

cracklepop

a year ago

Slow and cumbersome

I don’t know why anyone would use this. It’s slow loading and the search feature is nearly useless.

Buckeyes 2010

a year ago

Please don’t neglect this

It’s a pretty key thing to be able to answer emails in an app. Front, you have an amazing product but please keep this app more updated with more robust features similar to what’s accessible on the desktop.

MightyManked

a year ago

dark mode on mobile please

dark mode when

Mehall101

a year ago

Dark mode pls

coffee10101

a year ago

Love Platform, app needs love!

Guide to 5 stars:

1. Dark Mode - This is literally the only app on my phone that doesn’t support this.
2. Scheduling Links option
3. Knowledge base access
4.Generate Draft option (I know Ai is beta currently. Such a very useful feature on desktop)

That’s my wishlist. Love Front and their team. Best software for teams. Hated outlook. If we can get the app up to par then no reason to use anything else.

El_Fantactico