FrontApp appears to be a legitimate app. The AppsHunter Legitimacy Score for FrontApp is 88 out of 100 points across 7 verification signals from App Store and developer data.

FrontApp User Reviews

Name: FrontApp
Rating: 3.3 (185 reviews)

FrontApp

FrontApp, Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience34.8% of reviews

Neutral20.0% of reviews

Negative experience45.2% of reviews

~ Based on 115 written reviews from the US App Store.

What users say

Summarized from real user reviews of FrontApp. Based on 185 reviews and a 3.3/5 average, it highlights the 8 positives and 10 negatives reviewers mention most about this Business app.

Positive things

👥Excellent for shared team inboxes
🎯Streamlined email collaboration
⚡Desktop and web versions are solid
🔄Useful commenting and tagging features
💬Great for internal team communication
🤝Responsive customer support team
📧Better than Gmail for team workflows
🔗Excellent integrations available

Negative things

🐢Slow app performance and loading times
🐛Frequent crashes and freezing
📱Mobile app significantly behind desktop version
💰Expensive pricing with unexpected increases
🔐Login issues (Google and Microsoft auth)
🌙No dark mode support
⚠️Poor email sending reliability
🔌Requires frequent app reinstalls
📋Missing key mobile features
🎨Suboptimal mobile UI/UX design

Is FrontApp Safe?

FrontApp has mixed safety signals based on user ratings. AppsHunter Safety Score for FrontApp is 66/100.

This assessment is based on 185 user ratings, with an App Store average of 3.3/5.

Safety Analysis

53.0% of ratings point to a safe experience

10.3% of ratings suggest some concerns

36.8% of ratings point to a risky experience

~ Based on 185 App Store ratings for FrontApp.

Is FrontApp Legit?

FrontApp appears to be a legitimate app. AppsHunter Legitimacy Score for FrontApp is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Makes me enjoy email

Love using this app and especially appreciate the option to opt in or out of the recent redesign! I greatly prefer the original version of the UI

AtlantaMan404

16 days ago

Response from developer

Hi there! Thank you for reviewing us and sharing your feedback! We're thrilled to hear that you're enjoying the app and that the option to choose between the original and redesigned UI has been helpful for you. But we encourage you to try our new UI and share any insights to help us improve your experience with the new design; we want to hear it! 🌸Consu Reyes (she/her) Customer Support Specialist Front :front: | Help Center | Front Community | Submit a feature request 💡 How did I do today? {{survey}}

Doesn’t match Mac experience

Missing features, content resigning in, just limiting compared to computer.

Jes-NYC

a month ago

App won’t open

The phone and app are up to date but front app won’t open.
It’s hard to get work done if the tools don’t work.

Not happy with my app

a month ago

Makes me log in 20 times a day

It is used to be fine, but recently the app is making me log in every single time I want to respond a message. Very Annoying! Please fix this

Angelicamunozc

a month ago

Auto Log Out

Since the update it logs you completely out every 10-15 min. Super annoying

dominickator

a month ago

Logout issue

Logged out constantly with the latest update. Every time I look at the app.

ronsper

a month ago

Log out

It was a decent app, but now it makes me login 25 times a day

Mabinante

a month ago

New update…

Since the new update I need to login every time I use the App. This is pretty annoying. Before it used to be always On. Please revert back.

Nashtbg

a month ago

Logged out

I’ve been logged out of my app now 6 times today.

fijimusicman

a month ago

Best collaboration tool

It has made working with my colleagues so much easier because we are able to assign and share emails while being able to have internal conversations within the thread. Game changer!

^____^¥

a month ago

Response from developer

Hi there! Thank you so much for the kind review! We love hearing that Front has made collaborating with your team easier. Being able to share and assign emails while keeping internal conversations right alongside them can make such a difference. Thanks for sharing your experience with us! Isaiah Wilkerson Customer Support Specialist Front :front: | Help Center | Front Community | Submit a feature request 💡 {{survey}}

Need better sign in process

Having trouble signing in and it’s stuck in a loop of sso sign in. Doesn’t let me change sso

Ravsterocks

3 months ago

The best thing about this app is…

It’s so incredibly slow and unresponsive that you will never want to check your email. This results in reduced screen time. Great job guys 👏👏👏

camyoshi123

4 months ago

Dark Mode

Please, add a dark mode. It’s a standard these days.

Flafferay

5 months ago

OneDrive attachments

Cannot attach files from OneDrive on front mobile app

AttachmentsWontWork

5 months ago

Changing status of other users

Biggest limitation I’ve hit for years (5+) using this app is the inability to turn other users’ boxes on or off on mobile. Many times I’ve left work and someone on my team has accidentally left their box on, so emails are flowing into their box and I’m unable to turn it off until I get home and get on my desktop. I keep hoping itll arrive in a new update but nope. Add this!

R a y m u n d o

5 months ago

Response from developer

Hi there, Thank you for taking the time to leave us a review! While this is not possible in our mobile app today, I highly encourage you to submit a request for it at this link. This feature submission form is linked to our Product Ideas Portal which is accessible to all users. When features are submitted, they are listed in the Ideas Portal and can be upvoted by other Front customers who may want the same feature to improve their team's workflows. You'll receive an email update if your feature is developed and shipped. Thank you! Isaiah Wilkerson Customer Support Specialist Front :front: | Help Center | Front Community | Submit a feature request 💡 {{survey}}

So slow

I thought was my WiFi but after seeing the reviews everyone has the same problem. App is really slow, it’s been months with this problem.

paulinaqu

8 months ago

Love it.No complaints

We've used this for a couple of years now, and its great. Wouldn't switch to another option. Customer
Service are very helpful, and there's always new things being worked on for the app.

Grarobhoo

10 months ago

Almost doesn’t cut it

App frequently bugs out. When you push to send and email on your phone I’m it frequently fails and sends a blank email.

To have to pay for an exorbitant amount for email service and have it not work and then be given poor customer support to fix it isn’t right.

Also paywalls for rules is ridiculous

MWDodgers

a year ago

Response from developer

Hi there, thanks for taking the time to leave us a review. I’m sorry to hear you’ve been encountering these issues with our mobile app. We’re more than happy to take a closer look into this. Please feel free to reach out to us at support@front.com so we can assist further. Thank you. Isaiah Wilkerson Customer Support Specialist Front :front: | Help Center | Front Community | Submit a feature request 💡 {{survey}}

Dark mode please

Still not using the app because of this.

Poppylicius

a year ago

Super slow loading

The app loads incredibly slowly at launch and it takes ages to quickly check your email and load new messages. It often freezes and requires you to reboot your phone

Deesadouche