FrontApp User Reviews

Customer Experience

Positive experience36.2% of reviews
Neutral19.0% of reviews
Negative experience44.8% of reviews

~ Based on 105 written reviews from the US App Store.

What users say

Is FrontApp Safe?

FrontApp appears mostly safe based on user ratings. AppsHunter Safety Score for FrontApp is 70/100.

This assessment is based on 164 user ratings, with an App Store average of 3.5/5.

Safety Analysis

59.2% of ratings point to a safe experience
8.9% of ratings suggest some concerns
31.8% of ratings point to a risky experience

~ Based on 157 App Store ratings for FrontApp.

Is FrontApp Legit?

FrontApp appears legitimate, with a few gaps. AppsHunter Legitimacy Score for FrontApp is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Need better sign in process

Having trouble signing in and it’s stuck in a loop of sso sign in. Doesn’t let me change sso

The best thing about this app is…

It’s so incredibly slow and unresponsive that you will never want to check your email. This results in reduced screen time. Great job guys 👏👏👏

Dark Mode

Please, add a dark mode. It’s a standard these days.

OneDrive attachments

Cannot attach files from OneDrive on front mobile app

Changing status of other users

Biggest limitation I’ve hit for years (5+) using this app is the inability to turn other users’ boxes on or off on mobile. Many times I’ve left work and someone on my team has accidentally left their box on, so emails are flowing into their box and I’m unable to turn it off until I get home and get on my desktop. I keep hoping itll arrive in a new update but nope. Add this!
Show more

So slow

I thought was my WiFi but after seeing the reviews everyone has the same problem. App is really slow, it’s been months with this problem.

Love it.No complaints

We've used this for a couple of years now, and its great. Wouldn't switch to another option. Customer
Service are very helpful, and there's always new things being worked on for the app.

Almost doesn’t cut it

App frequently bugs out. When you push to send and email on your phone I’m it frequently fails and sends a blank email.

To have to pay for an exorbitant amount for email service and have it not work and then be given poor customer support to fix it isn’t right.

Also paywalls for rules is ridiculous
Show more

Response from developer

Hi there, thanks for taking the time to leave us a review. I’m sorry to hear you’ve been encountering these issues with our mobile app. We’re more than happy to take a closer look into this. Please feel free to reach out to us at support@front.com so we can assist further. Thank you. Isaiah Wilkerson Customer Support Specialist Front :front: | Help Center | Front Community | Submit a feature request 💡 {{survey}}

Dark mode please

Still not using the app because of this.

Super slow loading

The app loads incredibly slowly at launch and it takes ages to quickly check your email and load new messages. It often freezes and requires you to reboot your phone

Desktop update

The company i work for has already started a petition to remove front and use outlook again due to the new desktop update.

Slow and cumbersome

I don’t know why anyone would use this. It’s slow loading and the search feature is nearly useless.

Please don’t neglect this

It’s a pretty key thing to be able to answer emails in an app. Front, you have an amazing product but please keep this app more updated with more robust features similar to what’s accessible on the desktop.

dark mode on mobile please

dark mode when

Dark mode pls

^

Love Platform, app needs love!

Guide to 5 stars:

1. Dark Mode - This is literally the only app on my phone that doesn’t support this.
2. Scheduling Links option
3. Knowledge base access
4.Generate Draft option (I know Ai is beta currently. Such a very useful feature on desktop)

That’s my wishlist. Love Front and their team. Best software for teams. Hated outlook. If we can get the app up to par then no reason to use anything else.
Show more

Google login not working

Upon “successful login-you are being redirected to the app” nothing happens. It just keeps asking for login.

Calendar

Why can’t you schedule an event from the mobile app??

Constant issues with logging in

Microsoft login works once in a while

Lost function

I love this platform and wouldn’t go back to outlook for anything. For some reason with the last update, you can not see the current tags and remove them. Example, I want to move the email to a different “folder” but it doesn’t let me remove the inbox tag. Please help! I want to work down to 0!