FrontApp vs Missive

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8,000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

Missive lets teams manage shared inboxes and collaborate around emails. Chat, share attachments and assign tasks right from your inbox. Use shared labels to organize conversations by project or department. • Canned Responses - Create reusable templates to save time on repetitive emails. • Collaborative Writing - Compose emails together and get reviewed in real time. • Snooze - Set reminders on emails and chats to clean up your inbox. • Send Later - Draft an email and schedule it to be sent at just the right time. • Pinned Conversations - Drag important conversations to the sidebar for quick access. • Rules - Apply filters to automatically archive or assign conversations to anyone in your organization. • Integrations - Asana, Pipedrive, FullContact, Todoist, Trello, and possibility to develop your own. And much more… • Auto CC / BCC • Snooze only if nobody replies • Push notifications • Rich text and HTML signatures • Connect with Google • Gmail search syntax • Sharable conversation links • Unified inbox