Comparison

ServiceChannel vs Crunchtime Inventory

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceChannel

Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.

Highlights
  • Create, search, and edit work orders
  • Proposal review and actions
  • On-site inspections with Site Audit Manager
  • Search work orders by various criteria
  • Filter work orders by status
  • Edit work order details including status, priority, and schedule
  • Capture facility condition and submit work orders on-site
Read full description

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.

About

Crunchtime Inventory

This mobile application provides comprehensive inventory management for restaurant teams. It allows for easy counting, ordering, invoice reconciliation, and real-time business insights to optimize operations and reduce waste.

Highlights
  • Intuitive inventory counting with barcode scanner
  • Simultaneous team counting (online/offline)
  • Easy order placement and invoice reconciliation
  • Real-time sales and cost tracking
  • Waste minimization and order accuracy improvement
  • Data-driven decision making
Features
Read full description

Crunchtime is the restaurant industry’s leading solution for inventory management. In one powerful mobile app, restaurant teams can achieve complete inventory control straight from a phone or tablet. Even if you're on the go, you can navigate your inventory tasks effortlessly and keep your restaurant operation running smoothly. Crunchtime makes it easy for restaurant teams to: • Manage Inventory with Ease – Save time and reduce errors with an intuitive inventory counting process, including a barcode scanner and a built-in calculator. Count simultaneously with your team, online or offline, and maintain perpetual inventory you can trust. • Easily Place Orders and Reconcile Invoices – Confirm deliveries, check product quantities and temperatures, apply qualitative judgments, and attach feedback or pictures to products or orders —all in the app. Eliminate supplier overcharges and ensure order accuracy from the convenience of your smartphone or tablet. • Get Real-Time Business Insights – Track sales, food and labor costs, guest counts and so much more. Track real-time performance from the consolidated brand level down to each location. Quickly identify top-performing stores and areas needing improvement with actionable insights. • Optimize Operations – Free up managers and staff from manual paperwork, minimize waste, and improve order accuracy, all while making data-driven decisions on the go. NOTE: Use of Crunchtime requires a subscription.

Screenshots

ServiceChannel4 screens
Crunchtime Inventory4 screens

Verdict

The call

The clearest difference is monetization model: ServiceChannel at freemium against Crunchtime Inventory's subscription. ServiceChannel also leads on update cadence (fortnightly vs every 6 weeks). Crunchtime Inventory's advantage is review sentiment (25% vs 15%) and iOS requirement (15.6 vs 17.0). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Crunchtime Inventory holds the better App Store score, 4.9 against 4.7. Both are backed by a comparable volume of ratings — 827 and 619 respectively. Written reviews point the same way: 15% of ServiceChannel's written reviews are positive against 25% of Crunchtime Inventory's.

UpkeepUpdate frequency

ServiceChannel ships an update fortnightly, Crunchtime Inventory every 6 weeks. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.

Scorecard4 real differences · 6 level
ServiceChannel versus Crunchtime Inventory: the parameters behind the verdict, then further details
ParameterServiceChannelCrunchtime Inventory
PriceFreeFree
Rating4.7 (827 ratings)4.9 (619 ratings) — better
Positive reviews14.9% of reviews25.0% of reviews — better
Number of ratings827 — better619
Update frequencyFortnightly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium — betterSubscription
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.6 — better
Further details — not scored
Size99 MB91 MB
Age rating4+4+
DeveloperServiceChannelCrunchTime! Information Systems, Inc.

Customer experience

ServiceChannel

All ratings821 ratings
Positive92.2%
Neutral2.3%
Negative5.5%
Written reviews47 reviews
Positive14.9%
Neutral6.4%
Negative78.7%

Crunchtime Inventory

All ratings617 ratings
Positive97.6%
Neutral1.1%
Negative1.3%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

Bugs and requests

ServiceChannel

Reported bugs

12 issues
  • App crashes when opening service tickets
  • App crashes when using camera outside app
  • Login required repeatedly despite recent authentication
  • Unable to upload pictures in work order creation
  • App sticks on 'logging in' screen
Show 7 more
  • Invalid PIN error messages
  • No issue list available error
  • No provider found error after updates
  • Unsupported URL error code
  • App gets stuck on location selection
  • Description dialogue box causes app closure
  • Missing tracked orders in app and on PC

Requested features

8 requests
  • Work order filters matching web platform
  • Quick view option for work orders
  • Feedback section for completed work
  • iPad-optimized version
  • Remember login option
Show 3 more
  • Ability to disable location tracking requirement
  • Streamlined invoice submission process
  • Improved photo loading speed

Crunchtime Inventory

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceChannel

No in-app purchases

None

Crunchtime Inventory

No in-app purchases

Questions

Is ServiceChannel free?
ServiceChannel is free to download, with no in-app purchases.
Is Crunchtime Inventory free?
Crunchtime Inventory is free to download, with no in-app purchases.
Which has better reviews, ServiceChannel or Crunchtime Inventory?
Crunchtime Inventory is rated higher. ServiceChannel averages 4.7 out of 5 from 827 ratings, while Crunchtime Inventory averages 4.9 from 619 ratings.
Do ServiceChannel or Crunchtime Inventory have ads?
Neither ServiceChannel nor Crunchtime Inventory shows ads.
Which is updated more often, ServiceChannel or Crunchtime Inventory?
ServiceChannel ships an update fortnightly, and Crunchtime Inventory every 6 weeks. Most recently, ServiceChannel was updated on October 26, 2026 and Crunchtime Inventory on October 25, 2026.

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