Comparison

HSBCnet Mobile vs UBS Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HSBCnet Mobile

Manage your global business banking needs from anywhere with this intuitive mobile application. It offers secure access to your accounts, allows for easy payment authorization, and provides tools for cash and liquidity management. Track transactions, view balances, and deposit checks digitally.

Highlights
  • Secure biometric login (Touch ID/Face ID)
  • View global account balances and transactions
  • Authorize domestic and international payments
  • Digital check deposit (US/Canada)
  • Liquidity Management Dashboard
  • Trade Transaction Tracker
Read full description

The HSBCnet Mobile app is a multi-award winning service and has won Best Mobile Technology Solution at the Treasury Management International (TMI) awards both in 2018 & 2019. HSBCnet mobile brings all your global banking into one place. Enjoy faster banking with our intuitive App; enabling you to manage your business from wherever you are, at any time. Simplifying your complex business banking needs with the following: Easy & secure access to your money • Log on securely with Touch ID or Face ID • Use biometrics or generate a PIN to authorise transactions • Use your mobile to log on and access services on HSBCnet.com Simple everyday banking • View global account balances and recent transactions • Track the status of your payments and receive notifications when payments need to be authorised • Deposit checks digitally (US and Canada only) Make and authorise payments on the move • Move money between accounts and pay existing beneficiaries • Make international payments and book foreign exchange rates • Authorise international and domestic payments Greater control over cash and collections • Manage your cash and liquidity positions using the Liquidity Management Dashboard • Authorise trade transactions and track real-time using our Trade Transaction Tracker • View receivables finance account information, exchange messages and draw payments Your access to services depends on your entitlements, which will be set up by your company’s System Administrator. Certain services in HSBCnet mobile are not available in all countries. To find out more please go to: https://www.hsbcnet.com/learningcentre/hsbcnet-mobile

About

UBS Access

Securely log in to digital banking services and confirm online payments and new payees. Receive important security-related notifications to protect your accounts. Offers multiple layers of security for peace of mind.

Highlights
  • Secure login to E-Banking and Mobile Banking
  • Confirm online payments and new payees
  • Receive security-related event notifications
  • PIN and biometric authentication
  • Smartphone security checks
  • Multi-level data transmission protection
Features
Read full description

With the UBS Access App you can log in to E-Eanking and the Mobile Banking App easily and securely. The UBS Access App also allows you to confirm new payees and online purchases made using credit or prepaid card, and it informs you about security-related events. 1. Log in easily to Digital Banking - E-Banking: Open the login page, scan the QR code with the Access App, enter your PIN or use biometrics and you’ll be immediately and securely logged in to E-Banking. - Mobile Banking: Launch the Mobile Banking App and select “Access App” as the login method. Afterwards, you can easily and securely log in using a PIN or biometrics. 2. Approve online payments securely - When you make online payments by credit or prepaid card, you will receive a push notification and can simply confirm the payment. - The highest standards in security reduce the risk of fraud. 3. Confirm new payees - Unblock the Access App with a PIN or using biometrics, check payees and approve payments. 4. Receive security messages - Receive information concerning security-related events such as changes to your security settings or contact details. Using the UBS Access App is this secure: - A PIN of your choice protects the Access App – even if you lose your smartphone. - The Access App always checks the security of your smartphone before you log in to Digital Banking. - The security code for the login is calculated automatically and transferred directly to UBS. Data transmission is protected by multi-level security. - The Access App is always up-to-date and offers optimum protection. - Set up biometrics to log in more easily and to confirm new payees. UBS Switzerland AG and other non-US affiliated companies of UBS Group AG only make the use of the UBS Access App (“App”) available to existing clients of UBS Switzerland AG and of other non-US affiliated companies of UBS Group AG. Other persons are not permitted to use the App. The App is not intended for US persons nor persons domiciled in Australia. The provision of the App for download in the Apple App Store does not constitute a solicitation, offer or recommendation to enter into any transaction, nor is it to be understood as a solicitation or offer to establish a client relationship between the person who downloads the App and UBS Switzerland AG or other non-US affiliated companies of UBS Group AG. Requirements: Banking relationship at UBS Switzerland AG, UBS Europe SE (Germany, Italy) or UBS AG (Hong Kong, Singapore) with Digital Banking contract: For activation, you will need a mobile number stored in Digital Banking for security messages. Enter this mobile number in the profile of your Mobile Banking App: Tap on your name and go to "Phone". You can also do this in E-Banking via your profile: In "My contact details" click on the pencil symbol and then "Phone numbers". Please enter your phone number without the initial 0 and modify the country code if you do not have a Swiss mobile number. Banking relationship at UBS Europe SE (UK, France, Monaco or Luxembourg): For activation, you will need a saved mobile number. Please contact your client advisor to set this up. Banking relationship at UBS Europe SE (Jersey) with a "Digital Banking" contract: For activation, you will need an Access Card with card reader or an Access Card Display. The range of functions may differ depending on the country. We hope you will enjoy using the UBS Access App. We look forward to receiving your feedback and your rating in the Apple App Store.

Screenshots

HSBCnet Mobile4 screens
UBS Access3 screens

Verdict

The call

HSBCnet Mobile and UBS Access both sit at 4.6 stars, but that hides the real split: 63% of UBS Access's written reviews are positive against 19% of HSBCnet Mobile's. HSBCnet Mobile's advantage is iOS requirement (15.0 vs 18.6). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UBS Access holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 1.4K and 1.5K respectively. Written reviews point the same way: 19% of HSBCnet Mobile's written reviews are positive against 63% of UBS Access's.

UpkeepUpdate frequency

HSBCnet Mobile ships an update monthly, UBS Access every 2 months. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.

Scorecard2 real differences · 8 level
HSBCnet Mobile versus UBS Access: the parameters behind the verdict, then further details
ParameterHSBCnet MobileUBS Access
PriceFreeFree
Rating4.6 (1.4K ratings)4.8 (1.5K ratings) — better
Positive reviews19.0% of reviews63.3% of reviews — better
Number of ratings1.4K1.5K — better
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better18.6
Further details — not scored
Size421 MB60 MB
Age rating4+4+
DeveloperHSBC Bank plcUBS AG

Customer experience

HSBCnet Mobile

All ratings1,408 ratings
Positive89.8%
Neutral2.4%
Negative7.7%
Written reviews105 reviews
Positive19.0%
Neutral9.5%
Negative71.4%

UBS Access

All ratings1,491 ratings
Positive95.8%
Neutral1.1%
Negative3.1%
Written reviews229 reviews
Positive63.3%
Neutral3.1%
Negative33.6%

User reviews

HSBCnet Mobile

From 1.4K App Store ratings

What we love

  • 💡 Excellent app for HSBC net platform
  • 🚀 Replacement of fob is a great feature
  • 👍 Useful addition to a good banking product
  • 👍 I like the check deposit feature

Room to improve

  • 🐛 Filter glitch - keeps opening to 180 days
  • 🐛 Updates take too long
  • 🐛 Horrible scanner, fails often for check deposits
  • 🐛 Facial recognition doesn't work on iOS15
  • 🐛 Constant issues with mobile check deposits

UBS Access

From 1.5K App Store ratings

What we love

  • 🚀 Easy and convenient
  • 🔒 Secure login
  • 👍 Intuitive and user-friendly
  • 💡 Innovative features
  • 👍 Reliable and stable

Room to improve

  • 🐛 Bugs and crashes
  • 🔒 Overly complicated setup
  • 👎 Slow and unresponsive
  • 🔒 Restrictive security measures

Bugs and requests

HSBCnet Mobile

Reported bugs

5 issues
  • Filter glitch - keeps opening to 180 days
  • Facial recognition doesn't work on iOS15
  • Constant issues with mobile check deposits
  • App crashes during mobile authentication
  • Cheque scanner frequently reports invalid size

Requested features

5 requests
  • Update app to support iOS 16 and newer
  • Improve mobile check deposit experience
  • Add more transaction details and history
  • Streamline payment authorization process
  • Enhance app performance and responsiveness

UBS Access

Reported bugs

4 issues
  • Login issues after device change
  • QR code scanning problems
  • Incompatibility with certain iOS versions
  • Unexpected app crashes

Requested features

4 requests
  • Fingerprint/Face ID support
  • Offline mode functionality
  • Improved transaction history
  • Compatibility with older devices

In-app purchases

None

HSBCnet Mobile

No in-app purchases

None

UBS Access

No in-app purchases

Questions

Is HSBCnet Mobile free?
HSBCnet Mobile is free to download, with no in-app purchases.
Is UBS Access free?
UBS Access is free to download, with no in-app purchases.
Which has better reviews, HSBCnet Mobile or UBS Access?
UBS Access is rated higher. HSBCnet Mobile averages 4.6 out of 5 from 1.4K ratings, while UBS Access averages 4.8 from 1.5K ratings.
Do HSBCnet Mobile or UBS Access have ads?
Neither HSBCnet Mobile nor UBS Access shows ads.
Which is updated more often, HSBCnet Mobile or UBS Access?
HSBCnet Mobile ships an update monthly, and UBS Access every 2 months. Most recently, HSBCnet Mobile was updated on November 1, 2026 and UBS Access on November 4, 2026.

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