Comparison

HSBCnet Mobile vs HSBC Malaysia

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HSBCnet Mobile

Manage your global business banking needs from anywhere with this intuitive mobile application. It offers secure access to your accounts, allows for easy payment authorization, and provides tools for cash and liquidity management. Track transactions, view balances, and deposit checks digitally.

Highlights
  • Secure biometric login (Touch ID/Face ID)
  • View global account balances and transactions
  • Authorize domestic and international payments
  • Digital check deposit (US/Canada)
  • Liquidity Management Dashboard
  • Trade Transaction Tracker
Read full description

The HSBCnet Mobile app is a multi-award winning service and has won Best Mobile Technology Solution at the Treasury Management International (TMI) awards both in 2018 & 2019. HSBCnet mobile brings all your global banking into one place. Enjoy faster banking with our intuitive App; enabling you to manage your business from wherever you are, at any time. Simplifying your complex business banking needs with the following: Easy & secure access to your money • Log on securely with Touch ID or Face ID • Use biometrics or generate a PIN to authorise transactions • Use your mobile to log on and access services on HSBCnet.com Simple everyday banking • View global account balances and recent transactions • Track the status of your payments and receive notifications when payments need to be authorised • Deposit checks digitally (US and Canada only) Make and authorise payments on the move • Move money between accounts and pay existing beneficiaries • Make international payments and book foreign exchange rates • Authorise international and domestic payments Greater control over cash and collections • Manage your cash and liquidity positions using the Liquidity Management Dashboard • Authorise trade transactions and track real-time using our Trade Transaction Tracker • View receivables finance account information, exchange messages and draw payments Your access to services depends on your entitlements, which will be set up by your company’s System Administrator. Certain services in HSBCnet mobile are not available in all countries. To find out more please go to: https://www.hsbcnet.com/learningcentre/hsbcnet-mobile

About

HSBC Malaysia

Manage your finances securely and conveniently with this mobile banking app. Access digital wealth solutions, everyday banking features, and credit card management tools. Open accounts, make transfers, pay bills, and track investments all from your device.

Highlights
  • Digital account opening
  • Investment account opening
  • Foreign currency exchange
  • Bill payments via JomPAY
  • Global money transfers
  • Credit card management
  • Transaction verification with Mobile Security Key
Features
Read full description

Download HSBC Malaysia Mobile Banking app now to enjoy digital banking 24/7! If you need help applying for your account, understanding our products and its terms and conditions, you can visit any of our branches for assistance. Designed for HSBC Malaysia customers, you can enjoy a secure and convenient mobile banking experience with: Digital wealth solutions • Digital Investment Account Opening - Open unit trust and bonds/Sukuk investment account. • EZInvest - Start investing with flexible investment options and lower fees. • Risk Profile Questionnaire - View/update your Investment Risk Profile. • Personal wealth planner - View your investments with breakdowns of your portfolio holdings and wealth insights for better investment decisions. • Insurance dashboard - View insurance policy details, premium payment information and benefits summary for HSBC-Allianz policies. • FX on Mobile - Exchange foreign currency, set rate alerts, get notified when your target rate is met, view charts and manage watchlist. Everyday banking features • Digital account opening - Open a Savings account with mobile banking registration. • Secured mobile banking - Verify transactions with Mobile Security Key and biometric authentication. • Secure Logon - Approve Online Banking Logon by QR Code and 6 unique digits. • eStatement - View/download your digital statements up to 12 months. • View your accounts - View your accounts with real time credit card transactions. • Move Money - Make local/foreign transfers instantly, future dated or recurring, including DuitNow via account number, proxy or QR code. • JomPAY - Make bill payments with JomPAY. • Global Money Transfer - Send money to over 50 countries/territories in their local currencies faster with lower fee. • 3D Secure Mobile Approval - Approve online transactions made with your HSBC Credit Card/-i and Debit Card/-i. • Push Notification - Receive notifications to keep track of your banking activities. • Travel Care - Purchase a travel insurance with your HSBC debit/credit card. • Mobile Chat - Chat with us when you need help. • Optimised for accessibility. Credit card features • Rewards redemption - Redeem your HSBC TravelOne credit card points for airline miles and hotel stays. • Cash Instalment Plan - Convert your available credit card limit into cash and pay at affordable instalments. • Balance Conversion Plan - Split your credit card spending into instalment payment plans. • Block/Unblock - Temporarily block/unblock your credit card if you have lost or misplaced it. • Wallet Provisioning - Authenticate provisioning of credit card on digital wallets. • Card Activation and Set PIN - Activate and set/change your Credit Card/-i PIN. Important information: This App is designed for use in Malaysia. The products and services represented within this App are intended for HSBC Bank Malaysia Berhad (“HSBC Malaysia”) and HSBC Amanah Malaysia Berhad (“HSBC Amanah”) customers. This App is provided by HSBC Malaysia and HSBC Amanah for the use of existing customers of HSBC Malaysia and HSBC Amanah. Please do not download this App if you are not an existing customer of HSBC Malaysia and HSBC Amanah. HSBC Malaysia and HSBC Amanah are authorised and regulated in Malaysia by Bank Negara Malaysia. If you are outside of Malaysia, we may not be authorised to offer or provide you with the products and services available through this App in the country you are located or resident in. The information provided through the App is not intended for use by persons located in or resident in jurisdictions where the distribution of such material may be considered marketing or promotional and where that activity is restricted. This App is not intended for distribution, download or use by any person in any jurisdiction or country where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.

Screenshots

HSBCnet Mobile4 screens
HSBC Malaysia4 screens

Verdict

The call

The clearest difference is review sentiment: HSBC Malaysia at 48% against HSBCnet Mobile's 19%. HSBC Malaysia also leads on rating (4.8 vs 4.6). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HSBC Malaysia holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 1.4K and 1.1K respectively. Written reviews point the same way: 19% of HSBCnet Mobile's written reviews are positive against 48% of HSBC Malaysia's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly monthly. The most recent releases landed on November 1, 2026 and November 5, 2026 respectively.

Scorecard2 real differences · 8 level
HSBCnet Mobile versus HSBC Malaysia: the parameters behind the verdict, then further details
ParameterHSBCnet MobileHSBC Malaysia
PriceFreeFree
Rating4.6 (1.4K ratings)4.8 (1.1K ratings) — better
Positive reviews19.0% of reviews47.9% of reviews — better
Number of ratings1.4K — better1.1K
Update frequencyMonthlyMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better16.0
Further details — not scored
Size421 MB590 MB
Age rating4+4+
DeveloperHSBC Bank plcHSBC Global Services (UK) Limited

Customer experience

HSBCnet Mobile

All ratings1,408 ratings
Positive89.8%
Neutral2.4%
Negative7.7%
Written reviews105 reviews
Positive19.0%
Neutral9.5%
Negative71.4%

HSBC Malaysia

All ratings1,075 ratings
Positive96.0%
Neutral1.2%
Negative2.8%
Written reviews167 reviews
Positive47.9%
Neutral7.8%
Negative44.3%

User reviews

HSBCnet Mobile

From 1.4K App Store ratings

What we love

  • 💡 Excellent app for HSBC net platform
  • 🚀 Replacement of fob is a great feature
  • 👍 Useful addition to a good banking product
  • 👍 I like the check deposit feature

Room to improve

  • 🐛 Filter glitch - keeps opening to 180 days
  • 🐛 Updates take too long
  • 🐛 Horrible scanner, fails often for check deposits
  • 🐛 Facial recognition doesn't work on iOS15
  • 🐛 Constant issues with mobile check deposits

HSBC Malaysia

From 1.1K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient
  • 🔒 Good security

Room to improve

  • 🐛 Compatibility issues
  • 🔍 Limited functionality
  • 🔄 Frequent updates required
  • 💸 Changes without notification

Bugs and requests

HSBCnet Mobile

Reported bugs

5 issues
  • Filter glitch - keeps opening to 180 days
  • Facial recognition doesn't work on iOS15
  • Constant issues with mobile check deposits
  • App crashes during mobile authentication
  • Cheque scanner frequently reports invalid size

Requested features

5 requests
  • Update app to support iOS 16 and newer
  • Improve mobile check deposit experience
  • Add more transaction details and history
  • Streamline payment authorization process
  • Enhance app performance and responsiveness

HSBC Malaysia

Reported bugs

3 issues
  • Login screen issues
  • App crashes
  • Transfer errors

Requested features

3 requests
  • Ability to add new payees
  • Interbank transfer functionality
  • Replication of website features

In-app purchases

None

HSBCnet Mobile

No in-app purchases

None

HSBC Malaysia

No in-app purchases

Questions

Is HSBCnet Mobile free?
HSBCnet Mobile is free to download, with no in-app purchases.
Is HSBC Malaysia free?
HSBC Malaysia is free to download, with no in-app purchases.
Which has better reviews, HSBCnet Mobile or HSBC Malaysia?
HSBC Malaysia is rated higher. HSBCnet Mobile averages 4.6 out of 5 from 1.4K ratings, while HSBC Malaysia averages 4.8 from 1.1K ratings.
Do HSBCnet Mobile or HSBC Malaysia have ads?
Neither HSBCnet Mobile nor HSBC Malaysia shows ads.
Which is updated more often, HSBCnet Mobile or HSBC Malaysia?
HSBCnet Mobile ships an update monthly, and HSBC Malaysia monthly. Most recently, HSBCnet Mobile was updated on November 1, 2026 and HSBC Malaysia on November 5, 2026.

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