Comparison

HSBCnet Mobile vs HLB ConnectFirst

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HSBCnet Mobile

Manage your global business banking needs from anywhere with this intuitive mobile application. It offers secure access to your accounts, allows for easy payment authorization, and provides tools for cash and liquidity management. Track transactions, view balances, and deposit checks digitally.

Highlights
  • Secure biometric login (Touch ID/Face ID)
  • View global account balances and transactions
  • Authorize domestic and international payments
  • Digital check deposit (US/Canada)
  • Liquidity Management Dashboard
  • Trade Transaction Tracker
Read full description

The HSBCnet Mobile app is a multi-award winning service and has won Best Mobile Technology Solution at the Treasury Management International (TMI) awards both in 2018 & 2019. HSBCnet mobile brings all your global banking into one place. Enjoy faster banking with our intuitive App; enabling you to manage your business from wherever you are, at any time. Simplifying your complex business banking needs with the following: Easy & secure access to your money • Log on securely with Touch ID or Face ID • Use biometrics or generate a PIN to authorise transactions • Use your mobile to log on and access services on HSBCnet.com Simple everyday banking • View global account balances and recent transactions • Track the status of your payments and receive notifications when payments need to be authorised • Deposit checks digitally (US and Canada only) Make and authorise payments on the move • Move money between accounts and pay existing beneficiaries • Make international payments and book foreign exchange rates • Authorise international and domestic payments Greater control over cash and collections • Manage your cash and liquidity positions using the Liquidity Management Dashboard • Authorise trade transactions and track real-time using our Trade Transaction Tracker • View receivables finance account information, exchange messages and draw payments Your access to services depends on your entitlements, which will be set up by your company’s System Administrator. Certain services in HSBCnet mobile are not available in all countries. To find out more please go to: https://www.hsbcnet.com/learningcentre/hsbcnet-mobile

About

HLB ConnectFirst

This business mobile banking app allows users to monitor banking activities, authorize transactions, and access real-time financial information. It offers secure identity verification and multilingual support for a convenient banking experience on the go.

Highlights
  • Real-time banking activity monitoring
  • Transaction history and cash flow
  • Multilingual support (English, Malay, Chinese)
  • Quick transaction authorization
  • Face scan for identity verification
  • View and download 24-month statements
  • Digital eToken on smartphone
Features
Read full description

Welcome to HLB ConnectFirst Mobile, your business mobile banking solution Embrace simple and secure business mobile banking, monitor your banking activities and authorise transactions on the go. Enhance your business mobile banking experience - anytime, anywhere: • Live Enquiry: Gain real-time access to banking activities in a snapshot, check transaction history and cash flow. • Bank With Your Preferred Language: Available in multilingual - English, Malay, Simplified Chinese • Quick Authorisation: Authorise transactions anytime, anywhere • Safe & Secure: Scan your face to confirm your identity and secure your online transactions • 24-months Statement: View and download statements up to 24-months • Your Smartphone, your eToken: Your digital token is in your smartphone and with you at all times, unlike the physical token *To use the HLB ConnectFirst Mobile, you must first subscribe and log in to HLB ConnectFirst Web and accept the Hong Leong Business Internet Banking Terms and Conditions. *If you have not subscribed to HLB ConnectFirst Web, register now at http://www.hlb.com.my/bank/docs For enquiries, please call us at +603-7661 7777 or email to cmp@hlbb.hongleong.com.my

Screenshots

HSBCnet Mobile4 screens
HLB ConnectFirst4 screens

Verdict

The call

The clearest difference is rating: HSBCnet Mobile at 4.6 against HLB ConnectFirst's 1.0. HSBCnet Mobile also leads on update cadence (every 4 weeks vs every 6 months) and ratings volume (1.4K vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HSBCnet Mobile holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: HSBCnet Mobile has 1.4K ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 19% of HSBCnet Mobile's written reviews are positive against 0% of HLB ConnectFirst's.

UpkeepUpdate frequency

HSBCnet Mobile ships an update every 4 weeks, HLB ConnectFirst every 6 months. The most recent releases landed on September 25, 2026 and June 9, 2026 respectively.

Scorecard4 real differences · 6 level
HSBCnet Mobile versus HLB ConnectFirst: the parameters behind the verdict, then further details
ParameterHSBCnet MobileHLB ConnectFirst
PriceFreeFree
Rating4.6 (1.4K ratings) — better1.0 (1 ratings)
Positive reviews19.2% of reviews — better0.0% of reviews
Number of ratings1.4K — better1
Update frequencyEvery 4 weeks — betterEvery 6 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.015.0
Further details — not scored
Size224 MB212 MB
Age rating4+4+
DeveloperHSBC Bank plcHong Leong Bank Berhad

Customer experience

HSBCnet Mobile

All ratings1,386 ratings
Positive89.6%
Neutral2.6%
Negative7.8%
Written reviews104 reviews
Positive19.2%
Neutral9.6%
Negative71.2%

HLB ConnectFirst

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

HSBCnet Mobile

Reported bugs

5 issues
  • Filter glitch - keeps opening to 180 days
  • Facial recognition doesn't work on iOS15
  • Constant issues with mobile check deposits
  • App crashes during mobile authentication
  • Cheque scanner frequently reports invalid size

Requested features

5 requests
  • Update app to support iOS 16 and newer
  • Improve mobile check deposit experience
  • Add more transaction details and history
  • Streamline payment authorization process
  • Enhance app performance and responsiveness

HLB ConnectFirst

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HSBCnet Mobile

No in-app purchases

None

HLB ConnectFirst

No in-app purchases

Questions

Is HSBCnet Mobile free?
HSBCnet Mobile is free to download, with no in-app purchases.
Is HLB ConnectFirst free?
HLB ConnectFirst is free to download, with no in-app purchases.
Which has better reviews, HSBCnet Mobile or HLB ConnectFirst?
HSBCnet Mobile is rated higher. HSBCnet Mobile averages 4.6 out of 5 from 1.4K ratings, while HLB ConnectFirst averages 1.0 from 1 ratings.
Do HSBCnet Mobile or HLB ConnectFirst have ads?
Neither HSBCnet Mobile nor HLB ConnectFirst shows ads.
Which is updated more often, HSBCnet Mobile or HLB ConnectFirst?
HSBCnet Mobile ships an update every 4 weeks, and HLB ConnectFirst every 6 months. Most recently, HSBCnet Mobile was updated on September 25, 2026 and HLB ConnectFirst on June 9, 2026.

Other comparisons