Austin 311 vs Zentra Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Austin 311
Access City services and information easily. This app helps you connect with the City of Austin for various needs, contributing to its goal of becoming a well-managed city.
- Access city services
- Access city information
- Connect with City of Austin
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Austin 3-1-1 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.
Zentra Access
This app provides a simple, smart, and secure access experience for residents and property staff. It offers mobile credentials for seamless entry and efficient management of access for properties.
- Mobile credentials for seamless access
- Intuitive tap-to-access interface
- Simplified installation and configuration
- Centralized access management
- Enhanced property security
- Convenient resident lifestyle
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Zentra proves that exceptional security can also be exceptionally convenient, giving all users peace of mind. An integrated solution of software, hardware, and services, Zentra creates a simple, smart, and secure access experience. Trusted, simple-to-use access is a cornerstone in enabling properties to operate more efficiently and residents to achieve the convenient lifestyle they want. Residents Smarter security simplifies your day. As a resident of a multi-family property secured with Zentra you gain seamless access at your fingertips with mobile credentials. The intuitive tap to access interface grants access confidence where it counts, at home. Property Staff & Integrators Designed for efficiency and security. Zentra’s integrated solution means installation, configuration, and access can all be managed in one place. Easy to use, easy to trust. Zentra is a private app for users. To see if Zentra is the right fit for your property, visit Zentra.co. To view our privacy policy, go to Zentra.co/privacy-policy/. For support email support@zentra.co.
Screenshots
Verdict
The clearest difference is rating: Zentra Access at 3.2 against Austin 311's 2.3. Zentra Access also leads on iOS requirement (17.0 vs 26.0). Austin 311's advantage is review sentiment (27% vs 8%) and update cadence (fortnightly vs every 5 weeks). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zentra Access holds the better App Store score, 3.2 against 2.3. Both are backed by a comparable volume of ratings — 56 and 39 respectively. Written reviews complicate that: 27% of Austin 311's written reviews are positive against 8% of Zentra Access's, so the app with the better star average is not the one people write more warmly about.
Austin 311 ships an update fortnightly, Zentra Access every 5 weeks. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | Austin 311 | Zentra Access |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (56 ratings) | 3.2 (39 ratings) — better |
| Positive reviews | 27.0% of reviews — better | 8.3% of reviews |
| Number of ratings | 56 — better | 39 |
| Update frequency | Fortnightly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 26.0 | 17.0 — better |
| Further details — not scored | ||
| Size | 11 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Austin | Schlage Lock Company |
Customer experience
Austin 311
Zentra Access
In-app purchases
Austin 311
No in-app purchases
Zentra Access
No in-app purchases
