Comparison

Mobile Facilities by RealPage vs HelloSpoke Voice

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mobile Facilities by RealPage

Streamline property management tasks for maintenance technicians and property managers. Create and complete inspections, manage service requests, and access unit data on the go to improve efficiency and tenant satisfaction.

Highlights
  • Create and complete inspections
  • Manage service requests
  • Access unit data on the go
  • Attach photos to inspections
  • Manage Make Ready board
  • Manage Turn Caddies
Read full description

OneSite Facilities Plus by RealPage makes property management simple and easy. Designed by RealPage, a leading provider of rental housing software, OneSite Facilities is used at more than 23,000 sites and by over 30,000 maintenance technicians. If you are a property manager or a maintenance technician who wants to save time and money, while increasing tenant satisfaction, then this app is perfect for you. BENEFITS - Use the Mobile app and save time on manually creating inspection reports and boring data entry - Access data about the units on the go, and avoid having to make multiple trips to the office - Increase tenant satisfaction by addressing service requests 3X faster - Save money on data plans with optional Wi-Fi only syncing - Seamless extension of OneSite IDEAL FOR Ideal for Multi-Family, Student, Affordable, Senior and Military housing FEATURES With this property management app you can: - Create and complete Inspections on the go - Conduct Move in and Move out, and preventative maintenance inspections - Take and attach photos to inspections and Service Requests - Create and address Service Requests - Manage a Make Ready board - Manage Turn Caddies IMPORTANT DETAILS You will need a OneSite account to use this app. If you do not have an existing account, contact your OneSite administrator to have your account setup.

About

HelloSpoke Voice

This mobile platform simplifies business communications with a user-friendly interface and mobility. It offers robust call features and disaster recovery, ensuring you can stay connected even during network outages. Strengthen your business connections on the go without long-term commitments.

Highlights
  • Contact list integration
  • Voicemail indicator
  • Call recording
  • Three-way conferencing
  • Call transfer
  • TLS and SRTP encryption
  • Noise reduction and echo cancellation
Features
Read full description

HelloSpoke is a mobile platform that makes business communications easy. With no long-term commitments to sign, a simple interface and the mobility to take your business on the go, you have the freedom to strengthen the connections that matter. With HelloSpoke Voice, you have disaster recovery built into your communication solution. If your internet or network were to go down, calls can still be answered through HelloSpoke Voice. HelloSpoke Voice works like a desk phone, so when everything else in the office seems to be experiencing technical difficulties, you can be relieved your phone system isn’t. Standard Phone Features Contact List and Contact Favorites leveraging the device’s native contact directory Call display and voicemail indicator Speakerphone, mute and hold functions Call history with a list of received, missed and dialed calls Call recording Ringtones and contact avatars Dial plan support Multiple call support Swap between two active calls Merge and split calls (three-way conferencing support) Call transfer (attended and unattended) Audio codecs include G.711 a/u, G.722 (HD), GSM, OPUS and SILK Automatic codec selection to ensure optimal call quality Support for DTMF: the ability to enter numbers to use an auto attendant Via RFC 2833, SIP INFO and in-band Advanced Features Network Traversal Application Managed, Server Managed or Custom Configuration Global IP Support STUN & ICE Media Efficiency and Quality Noise Reduction Echo Cancellation Voice Activity Detection Quality of Service Codecs Variable Bitrate Security and Encryption TLS and SRTP (Secure call signaling and media encryption) DNS SRV record lookups Call quality statistics G.729 Audio Codec Features Low bandwidth audio codec Provides excellent audio quality Ideal for connections with limited bandwidth, such as 3G Reduces the amount of data used during a call

Screenshots

Mobile Facilities by RealPage4 screens
HelloSpoke Voice1 screens

Verdict

The call

The clearest difference is update cadence: Mobile Facilities by RealPage at monthly against HelloSpoke Voice's every 8 months. Mobile Facilities by RealPage also leads on ratings volume (6K vs 103) and review sentiment (20% vs 0%). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.3 for Mobile Facilities by RealPage against 4.3 for HelloSpoke Voice. That said, the two scores are not equally well evidenced: Mobile Facilities by RealPage has 6K ratings behind it against 103, so its average is the more settled of the two. Written reviews are what separate them: 20% of Mobile Facilities by RealPage's written reviews are positive against 0% of HelloSpoke Voice's.

UpkeepUpdate frequency

Mobile Facilities by RealPage ships an update monthly, HelloSpoke Voice every 8 months. The most recent releases landed on November 11, 2026 and November 2, 2026 respectively.

Scorecard4 real differences · 6 level
Mobile Facilities by RealPage versus HelloSpoke Voice: the parameters behind the verdict, then further details
ParameterMobile Facilities by RealPageHelloSpoke Voice
PriceFreeFree
Rating4.3 (6K ratings)4.3 (103 ratings) — better
Positive reviews19.5% of reviews — better0.0% of reviews
Number of ratings6K — better103
Update frequencyMonthly — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.0 — better15.0
Further details — not scored
Size114 MB97 MB
Age rating4+4+
DeveloperRealPage, Inc.ICIM Corporation

Customer experience

Mobile Facilities by RealPage

All ratings5,253 ratings
Positive82.0%
Neutral5.2%
Negative12.8%
Written reviews123 reviews
Positive19.5%
Neutral4.9%
Negative75.6%

HelloSpoke Voice

All ratings102 ratings
Positive81.4%
Neutral5.9%
Negative12.7%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Mobile Facilities by RealPage

Reported bugs

7 issues
  • Crashes frequently
  • Logging users out too often
  • Sync issues and data not syncing properly
  • Incompatible with newer phones/devices
  • Settings page freezing/not responding
Show 2 more
  • Blank pages and need to reinstall app
  • Inconsistent data across different devices

Requested features

9 requests
  • Ability to add more photos per inspection
  • Separate section to move 'on hold' jobs away from current to-do list
  • History/search for completed work orders
  • Ability to re-open completed work orders to add notes
  • More reasons for 'on hold' status (e.g. need to order new appliance)
Show 4 more
  • Integrate with inventory system to provide warnings on low stock
  • Ability to assign tasks to supervisors only (not non-supervisory users)
  • Mandatory notes section when completing work orders
  • Better alignment between mobile and desktop functionalities

HelloSpoke Voice

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Mobile Facilities by RealPage

No in-app purchases

None

HelloSpoke Voice

No in-app purchases

Questions

Is Mobile Facilities by RealPage free?
Mobile Facilities by RealPage is free to download, with no in-app purchases.
Is HelloSpoke Voice free?
HelloSpoke Voice is free to download, with no in-app purchases.
Which has better reviews, Mobile Facilities by RealPage or HelloSpoke Voice?
HelloSpoke Voice is rated higher. Mobile Facilities by RealPage averages 4.3 out of 5 from 6K ratings, while HelloSpoke Voice averages 4.3 from 103 ratings.
Do Mobile Facilities by RealPage or HelloSpoke Voice have ads?
Neither Mobile Facilities by RealPage nor HelloSpoke Voice shows ads.
Which is updated more often, Mobile Facilities by RealPage or HelloSpoke Voice?
Mobile Facilities by RealPage ships an update monthly, and HelloSpoke Voice every 8 months. Most recently, Mobile Facilities by RealPage was updated on November 11, 2026 and HelloSpoke Voice on November 2, 2026.

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