Comparison

Mobile Facilities by RealPage vs TextBox.app

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Mobile Facilities by RealPage

Streamline property management tasks for maintenance technicians and property managers. Create and complete inspections, manage service requests, and access unit data on the go to improve efficiency and tenant satisfaction.

Highlights
  • Create and complete inspections
  • Manage service requests
  • Access unit data on the go
  • Attach photos to inspections
  • Manage Make Ready board
  • Manage Turn Caddies
Read full description

OneSite Facilities Plus by RealPage makes property management simple and easy. Designed by RealPage, a leading provider of rental housing software, OneSite Facilities is used at more than 23,000 sites and by over 30,000 maintenance technicians. If you are a property manager or a maintenance technician who wants to save time and money, while increasing tenant satisfaction, then this app is perfect for you. BENEFITS - Use the Mobile app and save time on manually creating inspection reports and boring data entry - Access data about the units on the go, and avoid having to make multiple trips to the office - Increase tenant satisfaction by addressing service requests 3X faster - Save money on data plans with optional Wi-Fi only syncing - Seamless extension of OneSite IDEAL FOR Ideal for Multi-Family, Student, Affordable, Senior and Military housing FEATURES With this property management app you can: - Create and complete Inspections on the go - Conduct Move in and Move out, and preventative maintenance inspections - Take and attach photos to inspections and Service Requests - Create and address Service Requests - Manage a Make Ready board - Manage Turn Caddies IMPORTANT DETAILS You will need a OneSite account to use this app. If you do not have an existing account, contact your OneSite administrator to have your account setup.

About

TextBox.app

This app allows existing customers to manage business text communications using their company's existing phone number. Read and reply to customer messages directly from your mobile device.

Highlights
  • Send and receive text messages
  • Use existing business phone number
  • Mobile access for existing customers
  • Manage customer communications
  • Log in with account credentials
Features
Read full description

This is the new TextBox.app 2.0 version of TextBox for mobile. It works only for EXISTING TextBox customers. TextBox empowers businesses to communicate with customers the way customers prefer -through text using the business's existing telephone number. Using your TextBox account credentials, log in on your phone to read and reply to messages being sent to your TextBox activated landline VoIP or toll-free telephone number.

Screenshots

Mobile Facilities by RealPage4 screens
TextBox.app4 screens

Verdict

The call

The clearest difference is review sentiment: TextBox.app at 100% against Mobile Facilities by RealPage's 20%. Mobile Facilities by RealPage's advantage is rating (4.3 vs 3.0) and ratings volume (5.3K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Mobile Facilities by RealPage holds the better App Store score, 4.3 against 3.0. That said, the two scores are not equally well evidenced: Mobile Facilities by RealPage has 5.3K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 20% of Mobile Facilities by RealPage's written reviews are positive against 100% of TextBox.app's, so the app with the better star average is not the one people write more warmly about.

Scorecard3 real differences · 7 level
Mobile Facilities by RealPage versus TextBox.app: the parameters behind the verdict, then further details
ParameterMobile Facilities by RealPageTextBox.app
PriceFreeFree
Rating4.3 (5.3K ratings) — better3.0 (2 ratings)
Positive reviews19.7% of reviews100.0% of reviews — better
Number of ratings5.3K — better2
Update frequencyMonthly—
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS13.013.0
Further details — not scored
Size114 MB10 MB
Age rating4+4+
DeveloperRealPage, Inc.VOSS CODING, LLC

Customer experience

Mobile Facilities by RealPage

All ratings5,253 ratings
Positive82.0%
Neutral5.2%
Negative12.8%
Written reviews122 reviews
Positive19.7%
Neutral4.9%
Negative75.4%

TextBox.app

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Mobile Facilities by RealPage

Reported bugs

7 issues
  • Crashes frequently
  • Logging users out too often
  • Sync issues and data not syncing properly
  • Incompatible with newer phones/devices
  • Settings page freezing/not responding
Show 2 more
  • Blank pages and need to reinstall app
  • Inconsistent data across different devices

Requested features

9 requests
  • Ability to add more photos per inspection
  • Separate section to move 'on hold' jobs away from current to-do list
  • History/search for completed work orders
  • Ability to re-open completed work orders to add notes
  • More reasons for 'on hold' status (e.g. need to order new appliance)
Show 4 more
  • Integrate with inventory system to provide warnings on low stock
  • Ability to assign tasks to supervisors only (not non-supervisory users)
  • Mandatory notes section when completing work orders
  • Better alignment between mobile and desktop functionalities

TextBox.app

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Mobile Facilities by RealPage

No in-app purchases

None

TextBox.app

No in-app purchases

Questions

Is Mobile Facilities by RealPage free?
Mobile Facilities by RealPage is free to download, with no in-app purchases.
Is TextBox.app free?
TextBox.app is free to download, with no in-app purchases.
Which has better reviews, Mobile Facilities by RealPage or TextBox.app?
Mobile Facilities by RealPage is rated higher. Mobile Facilities by RealPage averages 4.3 out of 5 from 5.3K ratings, while TextBox.app averages 3.0 from 2 ratings.
Do Mobile Facilities by RealPage or TextBox.app have ads?
Neither Mobile Facilities by RealPage nor TextBox.app shows ads.

Other comparisons