ModMed Practice vs eClinicalTouch 3.9
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ModMed Practice
This medical application streamlines patient visit documentation in real-time for various specialties. It automates charting by capturing data from patients and medical staff, transmitting it back to a web service for efficient record-keeping.
- Real-time patient visit recording
- Automated documentation
- Web service integration
- Specialty-specific features
- Built-in photo documentation
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Please note that EMA can only be used in conjunction with a subscription-based Web Application Service. Modernizing Medicine introduces the first native iPad application designed for medical surgical specialities — EMA by Modernizing medicine for iPad. Each relevant part of the visit can be recorded in real time by the patients in the waiting room and by the medical assistants, physician extenders, or physicians in the exam room. At the end of each patient visit, data is transmitted back to the server automating documentation without costing the doctor a second.
eClinicalTouch 3.9
This app offers medical professionals a portable and convenient way to access and manage patient records, diagnostic tools, and data analytics. It allows for secure data capture, claim generation, and features like telehealth and CPOE, all from an iPad.
- Access patient records
- Create new encounters
- Conduct telehealth visits
- Use CPOE functions
- Review labs and imaging
- Refill prescriptions
- Document OB flowsheets
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***NOTE:You Must Upgrade your EMR server to V11.52.153+ and above*** eClinicalTouch 3.9 puts eClinicalWorks users, who have upgraded their EMR server to the latest version, on the leading edge of healthcare innovation, combining the convenience, functionality, and portability of an iPad with the industry-leading functionality of eClinicalWorks. Medical professionals enjoy intuitive, cloud-based navigation and complete access to patient records, diagnostic tools, and data analytics. With secure data capture and unparalleled functionality, eClinicalTouch is your best choice for portable Electronic Health Records solutions, designed specifically with provider and nurse documentation in mind. And the information you capture automatically generates a claim on the practice management side of the comprehensive eClinicalWorks system. Experience the power, innovation, and convenience of eClinicalWorks – anytime you need it, wherever your busy schedule takes it. eClinicalTouch contains the most-used features of the eClinicalWorks EMR, allowing you to: * Enter new patient records * Create new encounters * Conduct telephone encounters * Conduct a televisit from your iPad * Work the office visit screen * View and enter Progress Notes * Record vital signs * Use the full functions of CPOE * Access the ICW panel throughout the app * Review labs, imaging, and procedure results * Refill prescriptions * Document OB flowsheets * Enable for voice and eClinicalWorks Scribe * Use the built-in iPad camera to assist in documenting Progress Notes eClinicalTouch 3.9 will not work for customers who are on older versions of the EMR. Please contact support for more information.
Verdict
The clearest difference is rating: ModMed Practice at 2.8 against eClinicalTouch 3.9's 1.9. ModMed Practice also leads on update cadence (fortnightly vs every 6 weeks) and review sentiment (26% vs 12%). eClinicalTouch 3.9's advantage is iOS requirement (13.6 vs 18.0). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ModMed Practice holds the better App Store score, 2.8 against 1.9. Both are backed by a comparable volume of ratings — 345 and 78 respectively. Written reviews point the same way: 26% of ModMed Practice's written reviews are positive against 12% of eClinicalTouch 3.9's.
ModMed Practice ships an update fortnightly, eClinicalTouch 3.9 every 6 weeks. Both last shipped on November 7, 2026.
| Parameter | ModMed Practice | eClinicalTouch 3.9 |
|---|---|---|
| Price | Free | Free |
| Rating | 2.8 (345 ratings) — better | 1.9 (78 ratings) |
| Positive reviews | 26.3% of reviews — better | 12.2% of reviews |
| Number of ratings | 345 — better | 78 |
| Update frequency | Fortnightly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPad | iPad |
| Requires iOS | 18.0 | 13.6 — better |
| Further details — not scored | ||
| Size | 444 MB | 231 MB |
| Age rating | 17+ | 17+ |
| Developer | Modernizing Medicine, Inc. | eClinicalWorks LLC |
Customer experience
ModMed Practice
eClinicalTouch 3.9
User reviews
ModMed Practice
From 345 App Store ratingsWhat we love
- 🚀 Fast documentation when properly configured
- 📱 iPad/mobile accessibility for clinical work
- 💰 Improved billing and revenue cycle management
- 👍 User-friendly for simple patient cases
- 📸 Built-in photo documentation capabilities
Room to improve
- 🐛 Frequent crashes and freezes
- ⏱️ Excessive clicking and navigation steps
- 😤 Updates often decrease efficiency
- 🔧 Poor customization despite claims
- 💸 Expensive with frequent price increases
eClinicalTouch 3.9
From 78 App Store ratingsWhat we love
- 👍 Convenient on-the-go documentation
- 👍 Can dictate notes easily
- 👍 Multiple ways to order labs/DI
- 👍 Can start/refill medications easily
- 👍 Easy to send eRX
Room to improve
- 🐛 Frequent crashes
- 🐛 Slow to respond
- 🐛 Site crashing
- 🐛 Doubles/triples steps for operations
- 🐛 Not intuitive
Bugs and requests
ModMed Practice
Reported bugs
18 issues- App crashes regularly and unexpectedly
- Login failures after app minimization
- Screen freezes and lag during data entry
- Updates fail to load properly
- Error 1005 causing data loss
Show 13 moreShow fewer
- Exam input data not matching output in notes
- Call button doesn't always appear or alert
- Sticky fields don't persist as intended
- Surgery templates disappear after creation
- Slow performance requiring app reinstallation
- Connection errors and server lag
- Overnight updates without advance notice
- IOP updates not syncing to eye log
- Duplicate plan names with conflicting information
- Notes disappearing with accidental clicks
- Biopsy results difficult to track and finalize
- Prescription SIG/DISP not flowing to med list
- Performance degradation over time requiring restart
Requested features
20 requests- Voice recognition that actually works
- Improved search with Soundex capability for ICD-10 codes
- Better note editing and amendment functionality
- Reduced number of clicks for common tasks
- Location-based call button routing
Show 15 moreShow fewer
- Sticky/persistent fields that carry forward properly
- Better biopsy and procedure results tracking
- Improved lab ordering interface
- Integration with drug formularies and pricing
- Better patient instruction printing with formatting options
- Automatic note routing to specific staff members
- Multi-patient e-prescription sending
- GoodRx integration for cash pricing
- Diverse patient diagram options (different skin tones)
- Removal of redundant/duplicate plan templates
- Better ROS (Review of Systems) and PMH workflow
- Audible alerts for call button notifications
- Stable performance without frequent updates
- Better photo management system
- Improved operative note templates for surgeons
eClinicalTouch 3.9
Reported bugs
24 issues- App crashes frequently
- App freezes
- App logs out unexpectedly
- App is slow to respond
- Black screen when charting notes
Show 19 moreShow fewer
- Loss of patient photos and documentation due to crashes
- Inoperability when switching between devices
- Login issues after updates
- Cannot edit telephone encounters
- Medication history is missing
- Cannot prescribe controlled substances
- Medication reconciliation is difficult
- Biometric settings not saving
- Issues with refilling medications
- Problems with logging in after upgrades
- App not supporting latest iOS versions
- Web app has bugs
- iOS version is awkward
- Does not emulate web version well
- Frequent freezes
- Disappointment in promised features that don’t work
- App quits when viewing documents
- Crashes when editing merged physical exam
- Kicks user out of system, locks chart
Requested features
22 requests- Improve microphone sensitivity adjustment
- Messenger to work on iPad
- Import more documents besides photos (PDFs, etc.)
- Fix bugs related to editing merged physical exam
- Enable editing of telephone encounters
Show 17 moreShow fewer
- Restore missing medication history
- Improve app stability
- Fix issues with logging out
- Improve tech support responsiveness and knowledge
- Allow prescription of controlled substances
- Simplify medication reconciliation
- Ensure biometric settings are saved
- Synchronize old app features with new app
- Fix issues with logging in after upgrades
- Make app functional and efficient
- Improve documentation process
- Fix bugs in iOS and PC versions
- Make the app user-friendly
- Improve web app emulation
- Fix issues with switching between devices
- Make login credentials consistent across devices
- Fix bugs before releasing new versions
In-app purchases
ModMed Practice
No in-app purchases
eClinicalTouch 3.9
No in-app purchases
Questions
Is ModMed Practice free?
Is eClinicalTouch 3.9 free?
Which has better reviews, ModMed Practice or eClinicalTouch 3.9?
Do ModMed Practice or eClinicalTouch 3.9 have ads?
Which is updated more often, ModMed Practice or eClinicalTouch 3.9?
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