Comparison

myViaPath vs Responder Support Services

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myViaPath

Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.

Highlights
  • Send and receive messages
  • Send photos and videos
  • Make deposits
  • Manage contacts
  • Stay connected on the go
Features
Read full description

Stay Connected to Those Who Matter Most myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support. Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you. With myViaPath, you can: • Send and receive messages • Share photos • Send video clips • Send eCards • Deposit funds to your loved one’s eligible account • Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut is now myViaPath, a ViaPath Technologies service.

About

Responder Support Services

Features
Read full description

Improving communities by serving and healing First Responders and all those dedicated to public wellbeing and safety.

Screenshots

myViaPath4 screens
Responder Support Services3 screens

Verdict

The call

The clearest difference is ads: Responder Support Services at none against myViaPath's shown. Responder Support Services also leads on iOS requirement (12.0 vs 16.0). myViaPath's advantage is chart position (#46 vs unranked). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

Scorecard3 real differences · 8 level
myViaPath versus Responder Support Services: the parameters behind the verdict, then further details
ParametermyViaPathResponder Support Services
PriceFreeFree
Rating2.0 (2.3K ratings) — better—
Positive reviews5.0% of reviews—
Number of ratings2.3K — better—
Update frequencyEvery 3 months—
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchases—
Best chart rank#46 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.012.0 — better
Further details — not scored
Size32 MB47 MB
Age rating17+4+
DeveloperTelmate, LLCAsheville Community Enterprises, LLC

Bugs and requests

myViaPath

Reported bugs

4 issues
  • Messages disappearing or not sending properly
  • Inability to log in or access accounts
  • Incorrect time stamps and sync issues
  • Repeated prompts for app updates

Requested features

4 requests
  • Notification system for new messages
  • Ability to save message drafts
  • Improved photo and video sharing capabilities
  • Easier account management and fund transfers

Responder Support Services

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myViaPath

No in-app purchases

None

Responder Support Services

No in-app purchases

Questions

Is myViaPath free?
myViaPath is free to download, with no in-app purchases.
Is Responder Support Services free?
Responder Support Services is free to download, with no in-app purchases.
Do myViaPath or Responder Support Services have ads?
myViaPath shows ads; Responder Support Services does not.

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