Comparison

myViaPath vs Getting out Messaging

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myViaPath

Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.

Highlights
  • Send and receive messages
  • Send photos and videos
  • Make deposits
  • Manage contacts
  • Stay connected on the go
Features
Read full description

Stay Connected to Those Who Matter Most myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support. Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you. With myViaPath, you can: • Send and receive messages • Share photos • Send video clips • Send eCards • Deposit funds to your loved one’s eligible account • Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut is now myViaPath, a ViaPath Technologies service.

About

Getting out Messaging

Connect securely with loved ones through a user-friendly messaging platform. Features include inmate search, an AI writing assistant for message composition, and robust privacy controls. Offers both free and premium subscription options for enhanced communication.

Highlights
  • Secure messaging
  • Inmate search
  • AI writing assistant
  • Message status updates
  • Passcode and biometric authentication
  • Contact management
Read full description

Stay connected with loved ones through a secure and user-friendly messaging experience designed to make communication simple and convenient. Search for inmates by facility and identification details, add contacts, and maintain meaningful conversations through a moderated messaging system. An AI-powered writing assistant can help you compose thoughtful messages, improve wording, and communicate more effectively. Manage your contacts, organize relationships, receive message status updates, and stay informed with notifications about message delivery, moderation results, and important account activity. The app also includes privacy and account management features such as passcode protection, Face ID and Touch ID authentication, secure profile settings, and AI data consent controls. Customize your profile and manage your contact information through a clean, modern interface. The free version includes up to 5 AI assistant messages per day, 10 outgoing messages per day, and access to a limited selection of facilities in the inmate search. Premium subscribers receive: Unlimited AI assistant sessions Unlimited messaging with contacts Full access to available facilities in the search system This application contains auto-renewable subscriptions and In-App Purchases: Weekly — $4.99 Monthly — $12.99 Yearly — $39.99 One-Time Purchase — $59.99 Subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription anytime through your device settings. Terms of Use: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://docs.google.com/document/d/1wXhTwUV_KByp_-vSltHftfUmK7YOzk0jS6nmSbi1Erg/edit

Screenshots

myViaPath4 screens
Getting out Messaging4 screens

Verdict

The call

The clearest difference is rating: Getting out Messaging at 4.2 against myViaPath's 2.0. Getting out Messaging also leads on ads (none vs shown) and update cadence (monthly vs every 3 months). myViaPath's advantage is in-app purchases (none vs 5) and ratings volume (2.3K vs 223). On price, review sentiment, monetization model and chart position there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Getting out Messaging sells 5 in-app purchases, starting at $4.99 per 7 days. myViaPath asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Getting out Messaging holds the better App Store score, 4.2 against 2.0. That said, the two scores are not equally well evidenced: myViaPath has 2.3K ratings behind it against 223, so its average is the more settled of the two. Written reviews complicate that: 5% of myViaPath's written reviews are positive against 0% of Getting out Messaging's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

myViaPath ships an update every 3 months, Getting out Messaging monthly. The most recent releases landed on October 26, 2026 and October 25, 2026 respectively.

Scorecard6 real differences · 5 level
myViaPath versus Getting out Messaging: the parameters behind the verdict, then further details
ParametermyViaPathGetting out Messaging
PriceFreeFree
Rating2.0 (2.3K ratings)4.2 (223 ratings) — better
Positive reviews5.0% of reviews — better0.0% of reviews
Number of ratings2.3K — better223
Update frequencyEvery 3 monthsMonthly — better
AdsYesNo — better
In-app purchasesNo — betterYes
MonetizationFree with in-app purchasesFreemium
Best chart rank#43 — better#62
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.013.0 — better
Further details — not scored
Size32 MB54 MB
Age rating17+4+
DeveloperTelmate, LLCJTCounty OU

Customer experience

myViaPath

All ratings2,287 ratings
Positive19.6%
Neutral5.4%
Negative74.9%
Written reviews966 reviews
Positive5.0%
Neutral5.0%
Negative90.1%

Getting out Messaging

All ratings19 ratings
Positive89.5%
Neutral0.0%
Negative10.5%
Written reviews2 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

myViaPath

Reported bugs

4 issues
  • Messages disappearing or not sending properly
  • Inability to log in or access accounts
  • Incorrect time stamps and sync issues
  • Repeated prompts for app updates

Requested features

4 requests
  • Notification system for new messages
  • Ability to save message drafts
  • Improved photo and video sharing capabilities
  • Easier account management and fund transfers

Getting out Messaging

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myViaPath

No in-app purchases

5 purchases

Getting out Messaging

Subscriptions4
  • Weekly$4.997 Days
  • Weekly-Tria3 Days trial$4.997 Days
  • Monthly$12.991 Month
Show 1 more
  • Yearly$39.991 Year
One-time1
  • Lifetime$59.99

Questions

Is myViaPath free?
myViaPath is free to download, with no in-app purchases.
Is Getting out Messaging free?
Getting out Messaging is free to download, with in-app purchases available.
Which has better reviews, myViaPath or Getting out Messaging?
Getting out Messaging is rated higher. myViaPath averages 2.0 out of 5 from 2.3K ratings, while Getting out Messaging averages 4.2 from 223 ratings.
Do myViaPath or Getting out Messaging have ads?
myViaPath shows ads; Getting out Messaging does not.
Which is updated more often, myViaPath or Getting out Messaging?
myViaPath ships an update every 3 months, and Getting out Messaging monthly. Most recently, myViaPath was updated on October 26, 2026 and Getting out Messaging on October 25, 2026.
Which is more popular, myViaPath or Getting out Messaging?
myViaPath currently peaks at #43 in the App Store charts, and Getting out Messaging at #62. Chart position reflects recent download velocity rather than total install base.

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