Tidio vs MageNative App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tidio
This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.
- Live chat with customers
- AI-powered chatbots for lead generation
- Quick response templates
- Real-time visitor list
- Detailed visitor information
- Push notifications for new messages
Read full descriptionHide full description
The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed
MageNative App
Transform your Shopify store into a native mobile app without coding. Enhance your brand presence, increase conversions, and engage customers with features like push notifications and augmented reality. Get your personalized app published quickly.
- No-code app builder
- In-built app analytics
- Social media login
- Unlimited push notifications
- Augmented reality shopping
- Cart abandonment campaigns
- Multi-currency and multi-language support
Read full descriptionHide full description
Are you a Shopify store owner? Increase your reach to 6.3 billion smartphone users across the world. Turn your Shopify store into a fascinating native mobile app and increase your conversion level. Build a strong online presence and make your brand popular among smartphone users with a stunning and feature-rich mobile application. Don’t have any coding skills? No Problem! MageNative help you to build a stunning mobile app without coding knowledge. Along with the most useful features that help you grow in the online marketplace. Here is exactly what happens when you sign up to work with us: - You place your order for the MageNative Mobile app. - The order is processed, and you install the application in your store. - You open up the app and submit your customization requirements to us, along with your brand logo. - Your native, personalized iOS app is ready to be published within 6 hours to 1 business day of submitting the requirements. So what are you waiting for? Turn your Shopify store into a captivating mobile app along with the stunning features as follows. 1- Easy-to-Build No code app builder 2- In-built app analytics to track your performance 3- Easy and seamless Login via social media account 4- Unlimited Push notifications to stay in touch with customers 5- Enhanced shopping experience with Augmented reality 6- Recapture your lost visitors with a cart abandonment campaign 7- Reach global audiences with Multi-currency, Multi-language, and RTL support And there are lots more valuable features integrated with the MageNative native mobile app, which makes your online journey smoother. Download the app now to explore all its internal features. Do Reach Us -> https://apps.shopify.com/magenative-app Support -> https://calendly.com/magenativesupport/15min
Screenshots
Verdict
The clearest difference is rating: Tidio at 4.8 against MageNative App's 3.0. Tidio also leads on ratings volume (4.8K vs 2) and review sentiment (83% vs 71%). MageNative App's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Tidio holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 83% of Tidio's written reviews are positive against 71% of MageNative App's.
Tidio ships an update weekly, MageNative App fortnightly. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | Tidio | MageNative App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.8K ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 82.8% of reviews — better | 71.4% of reviews |
| Number of ratings | 4.8K — better | 2 |
| Update frequency | Weekly — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 65 MB | 102 MB |
| Age rating | 17+ | 4+ |
| Developer | TIDIO POLAND SP Z O O | CedCommerce |
Customer experience
Tidio
MageNative App
Bugs and requests
Tidio
Reported bugs
4 issues- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs
Requested features
5 requests- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting
MageNative App
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tidio
No in-app purchases
MageNative App
No in-app purchases
