Comparison

Tidio vs Esupl POS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tidio

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

Highlights
  • Live chat with customers
  • AI-powered chatbots for lead generation
  • Quick response templates
  • Real-time visitor list
  • Detailed visitor information
  • Push notifications for new messages
Features
Read full description

The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed

About

Esupl POS

Features
Read full description

Using our intuitive interface you can drive all your sales with a simple touch. In addition to the POS application, you will get a full set back-office web platform that can help you to do the rest: inventory management, menu engineering, bookkeeping, employees management, and much more! Esupl POS allows you to take an overview of your sales from different angles: by top product, by time, by employees. You can even do an ABC analysis of your menu in one click! POS features: - Detailed categories help you easily divide your menu - Offer different payment methods - Wide variety of loyalty programms - Keep receipts history - Split receipts - much more is coming soon...! Just give us a try!

Screenshots

Tidio4 screens
Esupl POS4 screens

Verdict

The call

The clearest difference is ads: Tidio at none against Esupl POS's shown. Tidio also leads on update cadence (weekly vs every 2 weeks). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Tidio ships an update weekly, Esupl POS every 2 weeks. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.

Scorecard2 real differences · 8 level
Tidio versus Esupl POS: the parameters behind the verdict, then further details
ParameterTidioEsupl POS
PriceFreeFree
Rating4.8 (4.8K ratings) — better—
Positive reviews82.8% of reviews—
Number of ratings4.8K — better—
Update frequencyWeekly — betterEvery 2 weeks
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.115.1
Further details — not scored
Size65 MB47 MB
Age rating17+4+
DeveloperTIDIO POLAND SP Z O OESUPL TECHNOLOGIES, INC.

Bugs and requests

Tidio

Reported bugs

4 issues
  • Inability to stay logged in
  • Failure to show live chat messages
  • Blurring of customer information
  • Frequent app log-outs

Requested features

5 requests
  • Multi-account support
  • Customizable notification sounds
  • Improved mobile app functionality
  • Integration with other platforms
  • More detailed analytics and reporting

Esupl POS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tidio

No in-app purchases

None

Esupl POS

No in-app purchases

Questions

Is Tidio free?
Tidio is free to download, with no in-app purchases.
Is Esupl POS free?
Esupl POS is free to download, with no in-app purchases.
Do Tidio or Esupl POS have ads?
Esupl POS shows ads; Tidio does not.
Which is updated more often, Tidio or Esupl POS?
Tidio ships an update weekly, and Esupl POS every 2 weeks. Most recently, Tidio was updated on October 29, 2026 and Esupl POS on October 25, 2026.

Other comparisons