Tidio vs Lapasar Borong
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Tidio
This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.
- Live chat with customers
- AI-powered chatbots for lead generation
- Quick response templates
- Real-time visitor list
- Detailed visitor information
- Push notifications for new messages
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The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed
Lapasar Borong
This e-commerce platform connects grocery retailers and restaurants with a wide variety of products. It offers a secure and fast online shopping experience with attractive deals, flexible payment options, and convenient delivery services.
- Comprehensive product categories
- Attractive deals and discounts
- Free delivery over RM400
- Multiple payment methods
- Up to 30-day credit terms
- Personalized recommendations
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#1 Online FMCG e-Wholesaler Lapasar is one of the first online e-commerce platform and online shopping app that serves grocery retail stores and restaurants ROUND Klang Valley with variety of products, strong payment and logistical support, Lapasar is a b2b e-commerce platform and online shopping app that provides all users with an easy, secure and fast online shopping experience. • Browse and shop with ease from our comprehensive range of categories, including instant noodles, beverage, sweetened & condensed milk, UHT Milk, beverage powder and etc • Attractive deals and discounts for top selling products • Enjoy special deals with purchases such as free gifts and etc • Free Delivery for orders above Rm400 anywhere within KL & Selangor • Experience quick and convenient purchase process • Transact with your preferred method - cash on delivery or pay with bank transfer • Up to 30days credit terms for customers with above 5 transactions * APP HIGHLIGHTS • Search by category, brand and location • App-exclusive offers and daily deals notifications • Personalised product recommendations • Various payment method ------------------- Do follow us Visit our WEBSITE: www.lapasar.com Like us on FACEBOOK: facebook.com/lapasar/ Follow us on INSTAGRAM : @lapasarhq
Screenshots
Verdict
The clearest difference is monetization model: Lapasar Borong at free against Tidio's freemium. Lapasar Borong also leads on rating (5.0 vs 4.8). Tidio's advantage is ratings volume (4.8K vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lapasar Borong holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 1, so its average is the more settled of the two.
Tidio ships an update weekly, Lapasar Borong every 2 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Tidio | Lapasar Borong |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (4.8K ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 82.8% of reviews | — |
| Number of ratings | 4.8K — better | 1 |
| Update frequency | Weekly — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium | Free — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 — better | 15.6 |
| Further details — not scored | ||
| Size | 65 MB | 92 MB |
| Age rating | 17+ | 4+ |
| Developer | TIDIO POLAND SP Z O O | Tenderin Sdn Bhd |
Customer experience
Tidio
Lapasar Borong
Bugs and requests
Tidio
Reported bugs
4 issues- Inability to stay logged in
- Failure to show live chat messages
- Blurring of customer information
- Frequent app log-outs
Requested features
5 requests- Multi-account support
- Customizable notification sounds
- Improved mobile app functionality
- Integration with other platforms
- More detailed analytics and reporting
Lapasar Borong
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Tidio
No in-app purchases
Lapasar Borong
No in-app purchases
