Comparison

Tidio vs Hoory Conversations

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tidio

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

Highlights
  • Live chat with customers
  • AI-powered chatbots for lead generation
  • Quick response templates
  • Real-time visitor list
  • Detailed visitor information
  • Push notifications for new messages
Features
Read full description

The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed

About

Hoory Conversations

This AI-powered assistant enhances customer interactions for businesses by understanding intent, providing fast and relevant answers, and uncovering customer insights. It aims to boost customer loyalty, drive sales through personalized recommendations, and offers both text and voice-based assistance.

Highlights
  • AI-powered customer interaction
  • Real-time intent understanding
  • Personalized chat interface
  • Customer behavior analytics
  • Virtual sales assistant capabilities
  • Voice-based assistance
  • Analytics and reporting dashboard
Features
Read full description

Hoory is the revolutionary AI-powered assistant set to transform how businesses interact with their customers. Building customer loyalty is crucial for any successful enterprise in today's fast-paced and highly competitive market. That's where Hoory steps in, offering a comprehensive solution to enhance customer satisfaction and boost sales. At the heart of Hoory's capabilities lies its advanced AI technology, enabling it to understand customer intent accurately. Gone are the days of generic responses and frustrating experiences. Hoory's intelligent algorithms analyze customer queries in real time, extracting the underlying meaning and delivering fast, relevant answers. Whether customers have questions about your products, need support, or seek recommendations, Hoory's intuitive chat interface ensures seamless and personalized interaction. But Hoory doesn't stop there. It goes beyond providing immediate solutions to customer inquiries and dives deeper into understanding their behavior. Hoory uncovers valuable insights into customer preferences, interests, and patterns by leveraging sophisticated data analytics. With this knowledge, businesses can make informed decisions and tailor their offerings to meet their customers' needs. The benefits of integrating Hoory into your business operations are manifold. First and foremost, it enhances customer loyalty. Providing prompt and accurate responses, Hoory leaves customers satisfied, valued, and understood. This positive experience increases customer retention and encourages them to become brand advocates, spreading positive word-of-mouth and attracting new customers. Furthermore, Hoory acts as a virtual sales assistant, driving revenue growth. Its intelligent chat interface can be seamlessly integrated into e-commerce platforms, allowing customers to purchase directly within the conversation. With Hoory's ability to recommend products based on customer preferences, cross-sell, and upsell, businesses can maximize their sales potential while maintaining a personalized and engaging customer experience. Hoory's versatility extends beyond just text-based interactions. With its speech recognition and natural language processing capabilities, Hoory can also provide voice-based assistance, making it accessible and convenient for customers across various channels. Whether through a website, mobile app, or even voice-enabled devices, Hoory can assist and delight customers at every touchpoint. As businesses strive to stay ahead of the curve, Hoory equips them with valuable analytics and reporting features. Through its comprehensive dashboard, businesses can gain a holistic view of customer interactions, track performance metrics, and identify areas for improvement. This data-driven approach empowers businesses to optimize their strategies, refine their customer service processes, and ultimately drive greater success. In today's digital age, where customer expectations constantly evolve, Hoory is the solution to elevate your business's customer loyalty, increase sales, and stay competitive. Embrace the power of AI and let Hoory be your trusted assistant in delivering exceptional customer experiences. Your customers deserve nothing less, and your business stands to gain everything.

Screenshots

Tidio4 screens
Hoory Conversations4 screens

Verdict

The call

The clearest difference is monetization model: Hoory Conversations at free against Tidio's freemium. Hoory Conversations also leads on rating (5.0 vs 4.8). Tidio's advantage is ratings volume (4.8K vs 1) and update cadence (every 9 days vs every 3 weeks). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hoory Conversations holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Tidio ships an update every 9 days, Hoory Conversations every 3 weeks. The most recent releases landed on September 25, 2026 and September 21, 2026 respectively.

Scorecard5 real differences · 5 level
Tidio versus Hoory Conversations: the parameters behind the verdict, then further details
ParameterTidioHoory Conversations
PriceFreeFree
Rating4.8 (4.8K ratings)5.0 (1 ratings) — better
Positive reviews82.8% of reviews—
Number of ratings4.8K — better1
Update frequencyEvery 9 days — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.4 — better15.1
Further details — not scored
Size64 MB25 MB
Age rating17+9+
DeveloperTIDIO POLAND SP Z O OUcraft

Customer experience

Tidio

All ratings4,769 ratings
Positive93.8%
Neutral2.4%
Negative3.9%
Written reviews466 reviews
Positive82.8%
Neutral4.1%
Negative13.1%

Hoory Conversations

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Tidio

Reported bugs

4 issues
  • Inability to stay logged in
  • Failure to show live chat messages
  • Blurring of customer information
  • Frequent app log-outs

Requested features

5 requests
  • Multi-account support
  • Customizable notification sounds
  • Improved mobile app functionality
  • Integration with other platforms
  • More detailed analytics and reporting

Hoory Conversations

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tidio

No in-app purchases

None

Hoory Conversations

No in-app purchases

Questions

Is Tidio free?
Tidio is free to download, with no in-app purchases.
Is Hoory Conversations free?
Hoory Conversations is free to download, with no in-app purchases.
Which has better reviews, Tidio or Hoory Conversations?
Hoory Conversations is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while Hoory Conversations averages 5.0 from 1 ratings.
Do Tidio or Hoory Conversations have ads?
Neither Tidio nor Hoory Conversations shows ads.
Which is updated more often, Tidio or Hoory Conversations?
Tidio ships an update every 9 days, and Hoory Conversations every 3 weeks. Most recently, Tidio was updated on September 25, 2026 and Hoory Conversations on September 21, 2026.

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