Comparison

Tidio vs Directorist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tidio

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

Highlights
  • Live chat with customers
  • AI-powered chatbots for lead generation
  • Quick response templates
  • Real-time visitor list
  • Detailed visitor information
  • Push notifications for new messages
Features
Read full description

The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed

About

Directorist

Transform your directory website into a native mobile app to reach a global audience. This ready-made tool saves time and money by eliminating the need for developers. It offers features for user communication, notifications, and displaying listing information.

Highlights
  • White-label business apps
  • Contact and notification forms
  • Direct communication options
  • Push notifications
  • Directory type selection
  • Listing badges
Features
Read full description

The Directorist mobile app allows you to transform your directory website into a native mobile app. It paves the way to white-label your business, acquire more customers by reaching 7.5 billion mobile users from across the world. It is a ready-made tool that helps you save money and time in that you don’t have to hire and pay developers on your own. The app is so easy to use that even a first grader can learn how to use it. With this plugin, you and your multi-layer users can enjoy a fleet of features: – The visitors can contact and notify the listing authors via a dedicated contact form. – Your users can communicate via different media such as direct phone calls, get directions, and direct email. – You and the listing owner can get instant push notifications on mobile phones and in email inboxes at different events. – Users can pick a certain directory type from a different set of directories. – Visitors can get information such as contact info, messaging, phone call, location, listing overview, and so forth. – Show special badges like featured, popular, new on single listing view. – And much more. To get the Directorist WordPress plugin, visit directorist.com right now.

Screenshots

Tidio4 screens
Directorist4 screens

Verdict

The call

The clearest difference is in-app purchases: Tidio at none against Directorist's 9. Tidio also leads on update cadence (weekly vs every 5 months) and ratings volume (4.8K vs 1). Directorist's advantage is rating (5.0 vs 4.8). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Directorist sells 9 one-off in-app purchases. Tidio asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Directorist holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Tidio has 4.8K ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Tidio ships an update weekly, Directorist every 5 months. The most recent releases landed on October 23, 2026 and October 16, 2026 respectively.

Scorecard5 real differences · 5 level
Tidio versus Directorist: the parameters behind the verdict, then further details
ParameterTidioDirectorist
PriceFreeFree
Rating4.8 (4.8K ratings)5.0 (1 ratings) — better
Positive reviews82.8% of reviews—
Number of ratings4.8K — better1
Update frequencyWeekly — betterEvery 5 months
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFreemiumFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.114.0 — better
Further details — not scored
Size65 MB63 MB
Age rating17+17+
DeveloperTIDIO POLAND SP Z O OMD Masud Rana

Customer experience

Tidio

All ratings4,767 ratings
Positive93.7%
Neutral2.4%
Negative3.9%
Written reviews466 reviews
Positive82.8%
Neutral4.1%
Negative13.1%

Directorist

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Tidio

Reported bugs

4 issues
  • Inability to stay logged in
  • Failure to show live chat messages
  • Blurring of customer information
  • Frequent app log-outs

Requested features

5 requests
  • Multi-account support
  • Customizable notification sounds
  • Improved mobile app functionality
  • Integration with other platforms
  • More detailed analytics and reporting

Directorist

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tidio

No in-app purchases

9 purchases

Directorist

One-time9
  • Standard$0.29
  • Basic$0.29
  • Basic$5.00
Show 6 more
  • Basic$7.00
  • Standard$12.49
  • Standard$12.99
  • Enterprise$22.99
  • Enterprise$25.99
  • Enterprise$26.49

Questions

Is Tidio free?
Tidio is free to download, with no in-app purchases.
Is Directorist free?
Directorist is free to download, with in-app purchases available.
Which has better reviews, Tidio or Directorist?
Directorist is rated higher. Tidio averages 4.8 out of 5 from 4.8K ratings, while Directorist averages 5.0 from 1 ratings.
Do Tidio or Directorist have ads?
Neither Tidio nor Directorist shows ads.
Which is updated more often, Tidio or Directorist?
Tidio ships an update weekly, and Directorist every 5 months. Most recently, Tidio was updated on October 23, 2026 and Directorist on October 16, 2026.

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