Comparison

Tidio vs QLTY Staff

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tidio

This app provides an all-in-one AI customer support solution for businesses. It combines live chat, chatbots, and lead generation tools to enhance customer satisfaction and drive sales. Manage customer interactions and gather visitor information from anywhere.

Highlights
  • Live chat with customers
  • AI-powered chatbots for lead generation
  • Quick response templates
  • Real-time visitor list
  • Detailed visitor information
  • Push notifications for new messages
Features
Read full description

The Tidio app gives you access to Tidio’s all-in-one AI customer support software suite comprising help desk, chatbot/AI agent, live chat, and lead generation features. With the Tidio mobile app, you’ll be able to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more. Features: -Talk to your customers wherever you are Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries Chatbots - generate leads while you’re offline using chatbots Live Visitor List - list of all visitors browsing your website Visitors Details - access details such as visitor IP, city, country, device type and browser Push Notifications - get notifications about new messages, even when the app is closed

About

QLTY Staff

Features
Read full description

QLTY Staff is the all-in-one field service management app for cleaning, landscaping, HVAC, roofing, and other service businesses. Built for field crews and team leaders — check in at job sites, complete jobs, communicate with your team, and stay on top of your schedule from anywhere. KEY FEATURES GPS Check-In / Check-Out Automatically capture your location when you arrive and leave job sites. Timestamps and coordinates recorded instantly. Smart Scheduling See all your jobs for the day, week, or month. Get notified when new jobs are assigned to you. Team Communication Message your team and receive announcements from your admin in real time. Categorized announcements with instant push notifications. Incident Reporting Report job site incidents with photos and video directly from the app. Your admin is notified instantly. Supply Requests Request supplies from your admin when inventory runs low. Track request status in real time. Route Navigation View your daily route on a map with optimized directions between job stops. Push Notifications Stay informed with instant notifications for new job assignments, schedule changes, team messages, and announcements. WHO IT'S FOR QLTY Services is designed for field service businesses including: - Cleaning and janitorial services - Landscaping and lawn care - HVAC and plumbing - Roofing and construction - Property maintenance GETTING STARTED Your business owner or admin will invite you to join their QLTY account. Once added as a team member, download the app, enter your phone number, and you're ready to go. No credit card required for staff members.

Screenshots

Tidio4 screens
QLTY Staff4 screens

Verdict

The call

The clearest difference is update cadence: Tidio at weekly against QLTY Staff's every 2 weeks. On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Tidio ships an update weekly, QLTY Staff every 2 weeks. The most recent releases landed on November 11, 2026 and November 5, 2026 respectively.

Scorecard1 real difference · 9 level
Tidio versus QLTY Staff: the parameters behind the verdict, then further details
ParameterTidioQLTY Staff
PriceFreeFree
Rating4.8 (4.8K ratings) — better—
Positive reviews82.8% of reviews—
Number of ratings4.8K — better—
Update frequencyWeekly — betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size65 MB44 MB
Age rating17+4+
DeveloperTIDIO POLAND SP Z O ONestor Fernandez

Bugs and requests

Tidio

Reported bugs

4 issues
  • Inability to stay logged in
  • Failure to show live chat messages
  • Blurring of customer information
  • Frequent app log-outs

Requested features

5 requests
  • Multi-account support
  • Customizable notification sounds
  • Improved mobile app functionality
  • Integration with other platforms
  • More detailed analytics and reporting

QLTY Staff

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tidio

No in-app purchases

None

QLTY Staff

No in-app purchases

Questions

Is Tidio free?
Tidio is free to download, with no in-app purchases.
Is QLTY Staff free?
QLTY Staff is free to download, with no in-app purchases.
Do Tidio or QLTY Staff have ads?
Neither Tidio nor QLTY Staff shows ads.
Which is updated more often, Tidio or QLTY Staff?
Tidio ships an update weekly, and QLTY Staff every 2 weeks. Most recently, Tidio was updated on November 11, 2026 and QLTY Staff on November 5, 2026.

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