Comparison

ecobee by Generac vs LG ThinQ

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ecobee by Generac

This app integrates your home's comfort, security, and energy systems. It learns your patterns to automatically adjust settings for comfort, protection, and energy savings, all controllable remotely.

Highlights
  • Remote thermostat control
  • Automatic energy savings
  • Home security monitoring
  • Energy production tracking
  • Outage preparedness
  • HVAC maintenance alerts
Features
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The ecobee by Generac app connects your home’s comfort, security, and energy systems into one intelligent experience. Powerful on their own and brilliant together, ecobee and Generac products learn your home’s patterns, adapt automatically, and help keep you comfortable, protected, and prepared, wherever you are. Comfort and energy savings · Control your smart thermostat from anywhere. · Save energy automatically with devices that adapt to your schedule, occupancy, and comfort preferences. · Track energy use and savings with easy-to-read reports. · Get alerts for HVAC maintenance and air filter changes. · Lower utility bills with solar products that use stored energy when utility prices peak, saving you money automatically. Home security · Easily monitor and manage your Smart Doorbell Camera and SmartCamera. · See what’s happening in and around your home in real time. · Get real-time alerts for important activity, including people and packages with an ecobee Smart Security plan. Resilience and backup power · Manage your PWRcell 1 & 2 home battery systems, PWRmicro inverters and PWRManager load control systems directly in the app. · Monitor real-time and historical energy production and storage. · Stay prepared with Outage Guard, which tracks severe weather and automatically charges your battery ahead of potential outages. · Extend backup power during outages with intelligent coordination between your thermostat and battery system. Keep everything running smoothly, all in one place. Download the ecobee by Generac app today.

About

LG ThinQ

Control and manage your LG smart home appliances remotely. Automate routines, monitor energy usage, and access product care services all in one place. Get personalized recommendations and troubleshoot issues with AI assistance.

Highlights
  • Remote appliance control
  • Smart routine automation
  • Energy consumption monitoring
  • Product care and troubleshooting
  • AI-powered chat support
  • App downloads for products
Features
Currently charting
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Connect your IoT home appliances to the LG ThinQ app. Enjoy effortless product control, smart care, and convenient automation in one simple solution. ■ Discover the convenience of smart home appliances through the Home tab.  - Control your IoT home appliances from anywhere with our app.  - Get personalized recommendations for managing appliances based on usage history. - Find out ways to better make use of the app's features from ""Explore"" ■ Upgrade your products and your living spaces from ThinQ Play. - Download a variety of apps available for use from LG ThinQ On(AI Home Hub) - Use your products more efficiently and with greater ease by introducing new features to products you are currently using. - Upgrade your products based on your lifestyle and personal preferences. ■ Create smart routines to match your needs.  - Automatically turn on the lights and air purifier when it’s time to wake up.  - When you’re on vacation, automatically turn off products to save energy. ■ Monitor your energy consumption data quickly.  - Use Energy Monitoring to compare your power usage with your neighbors’.  - Set energy saving goals and get usage status notifications to help save energy more efficiently. - Receive care services for your products all in one place. ■ Handle everything from troubleshooting to service requests directly from the app.  - Use the Smart Diagnosis function to check your product’s status.  - Book a service visit from a professional engineer for an accurate diagnosis and inspection. ■ Ask our AI-powered 'Chat with LG' about ThinQ home appliances.  - Our 'Chat with LG' provides answers tailored to your product’s situation and condition. ※ Services and features may vary depending on your product model and your country or region of residence. The following access permissions are necessary for the ThinQ app. All the access permissions requested are optional access permission, so even if you do not allow them, you can still use the app except for the related services. (Including OS Request Permissions such as ""Siri & Search"", ""Notification"", ""Background App Refresh"", and ""Cellular Data"") [Optional Access Permissions] • Location - To find and connect to nearby Wi-Fi when registering the product. - To set and save the home location in Manage Home - To search for and use information about current locations, such as weather. - To check your current location in the ""Smart Routines"" function. • Camera - To take a profile picture - To share a home or account scanned from a QR code. - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product..(미국 Only) - To use the AI oven Cooking Record feature. - To use in “Chat with LG” when entering the product and serial number information • Photo, Media, File - To use the smartphone's storage when downloading the information of the product to be connected - To take and attach photos in ""1:1 Inquiry."" - To record and store purchase receipts when registering additional information about the product. - To view photo/video on your smartphone on the TV. - To use in “Chat with LG” to save photos/videos of product symptoms or proof of purchase - To use in “Chat with LG” when entering the product and serial number information • Media and Apple Music - To view photo/video on your smartphone on the TV. • Microphone - To check product status via Smart Diagnosis - To use in “Chat with LG” when inputting through the microphone in the input window and using STT. • Local Network - To obtain the device connecting Wi-Fi info when adding devices • Bluetooth - To find and connect to nearby Bluetooth devices when adding a product to the app. • HomeKit - To add IoT-based products • Notifications - Notifications are essential for receiving updates on product status, important notices, benefits, and information.

Screenshots

ecobee by Generac4 screens
LG ThinQ4 screens

Verdict

The call

The clearest difference is chart position: LG ThinQ at #18 against ecobee by Generac's #76. On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ecobee by Generac holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 224K and 241K respectively. Written reviews point the same way: 31% of ecobee by Generac's written reviews are positive against 28% of LG ThinQ's.

UpkeepUpdate frequency

ecobee by Generac ships an update fortnightly, LG ThinQ every 4 weeks. Both last shipped on November 4, 2026.

Scorecard1 real difference · 10 level
ecobee by Generac versus LG ThinQ: the parameters behind the verdict, then further details
Parameterecobee by GeneracLG ThinQ
PriceFreeFree
Rating4.8 (224K ratings) — better4.6 (241K ratings)
Positive reviews30.8% of reviews — better28.0% of reviews
Number of ratings224K241K — better
Update frequencyFortnightly — betterEvery 4 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#76#18 — better
DevicesiPhone, iPad, Apple WatchiPhone, iPad, Apple Watch
Requires iOS17.0 — better18.0
Further details — not scored
Size564 MB721 MB
Age rating4+4+
Developerecobee Ltd.LG Electronics, Inc.

Customer experience

ecobee by Generac

All ratings223,265 ratings
Positive96.6%
Neutral1.6%
Negative1.8%
Written reviews1,333 reviews
Positive30.8%
Neutral13.9%
Negative55.4%

LG ThinQ

All ratings240,926 ratings
Positive90.3%
Neutral2.6%
Negative7.1%
Written reviews4,917 reviews
Positive28.0%
Neutral9.4%
Negative62.7%

User reviews

ecobee by Generac

From 224K App Store ratings

What we love

  • 🚀 Convenient remote control
  • 🔒 Secure connectivity
  • 👍 Intuitive interface
  • 👍 Helpful scheduling features
  • 👍 Reliable hardware

Room to improve

  • 🐛 Buggy app updates
  • 🕰️ Slow app response times
  • 🔀 Confusing UI changes
  • 🔋 Frequent disconnections
  • 🤖 Unreliable voice assistant integration

LG ThinQ

From 241K App Store ratings

What we love

  • 🚀 Convenient remote control
  • 📢 Helpful notifications
  • 🔍 Useful diagnostics
  • 🔋 Energy monitoring

Room to improve

  • 🐛 Connectivity issues
  • 🤖 Limited functionality
  • 🔒 Privacy concerns
  • 🕰️ Slow app performance
  • 🤷‍♀️ Confusing setup

Bugs and requests

ecobee by Generac

Reported bugs

5 issues
  • Temperature settings not saving
  • Sensor detection issues
  • Frequent app crashes
  • Broken widget functionality
  • Account management problems

Requested features

5 requests
  • Multi-zone management options
  • Customizable smart actions
  • Flexible scheduling intervals
  • Improved energy monitoring
  • Seamless HomeKit integration

LG ThinQ

Reported bugs

5 issues
  • Unreliable device connections
  • Inaccurate temperature/status reporting
  • Inability to clear notification history
  • Forced location tracking
  • Account/login problems after updates

Requested features

5 requests
  • Remote start/stop for appliances
  • Customizable wash/dry cycles
  • Automatic clock adjustment
  • Integrated smart home features
  • Improved notification management

In-app purchases

None

ecobee by Generac

No in-app purchases

None

LG ThinQ

No in-app purchases

Questions

Is ecobee by Generac free?
ecobee by Generac is free to download, with no in-app purchases.
Is LG ThinQ free?
LG ThinQ is free to download, with no in-app purchases.
Which has better reviews, ecobee by Generac or LG ThinQ?
ecobee by Generac is rated higher. ecobee by Generac averages 4.8 out of 5 from 224K ratings, while LG ThinQ averages 4.6 from 241K ratings.
Do ecobee by Generac or LG ThinQ have ads?
Neither ecobee by Generac nor LG ThinQ shows ads.
Which is updated more often, ecobee by Generac or LG ThinQ?
ecobee by Generac ships an update fortnightly, and LG ThinQ every 4 weeks. Most recently, ecobee by Generac was updated on November 4, 2026 and LG ThinQ on November 4, 2026.
Which is more popular, ecobee by Generac or LG ThinQ?
ecobee by Generac currently peaks at #76 in the App Store charts, and LG ThinQ at #18. Chart position reflects recent download velocity rather than total install base.

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