Comparison

Lightspeed Retail (X) vs Ricochet POS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Lightspeed Retail (X)

This point of sale system for iPad offers a modern interface to manage retail operations. It allows for untethered checkouts, flexible sales options, and real-time business insights. Integrates with hardware and other business solutions.

Highlights
  • Untethered checkout experience
  • Flexible sales options (layaways, gift cards)
  • Real-time reporting and insights
  • Customizable sales and inventory reports
  • Integration with hardware and software
  • 24/7 customer support
Features
Read full description

Lightspeed Retail POS is the most powerful and intuitive iPad point of sale system for retail. Designed with a modern and sleek interface that’s as beautiful as your store, Lightspeed Retail POS is the #1 point of sale system that lets you run your business right from your iPad. Join 150,000+ customer locations worldwide who use Lightspeed’s award-winning one-stop commerce platform—no contracts, no commitment necessary. Untether the checkout experience • Move out from behind the counter and take your checkout process to the customer • Speed up the checkout process with Quick Keys and an easy search function • Run various types of promotions and discounts right from the app Serve your customers better • Make selling flexible with layaways, gift cards, on-account sales, and on-the-spot returns • Collect customer details using Lightspeed Retail POS to grow your database and personalize the shopping experience Gain new insights into your business • Access data from anywhere with real-time reporting • Create custom sales, inventory, and customer reports to always have a handle on your retail performance • Manage and track sales targets per store and per team member so everyone can keep improving Enjoy speed and reliability • Delight shoppers with speedy transactions and reduced waiting times in store • Enjoy continuous stable app usage even through your busiest periods Expand the power of your POS • Connect with your own hardware, from barcode scanners to receipt printers • Access powerful capabilities—including Lightspeed Payments and ecommerce—from Lightspeed’s one-stop commerce platform • Integrate with the best solutions in the world, including top accounting software, marketing platforms, and more • Tap into Lightspeed’s open API to create bespoke apps and workflows that suit your business Free onboarding & 24/7 support • Enjoy award-winning customer support from our in-house team that’s available 24/7 • Get the undivided attention of a dedicated account manager • Get free step-by-step articles and resources in our comprehensive Help Center • Watch step-by-step video tutorials to help you navigate and get the most out of your POS Lightspeed Retail is the effortless POS software for busy retailers. You live and breathe retail… and guess what? So do we. We know the unique challenges that brick-and-mortar retailers face, and we’re giving you all the tools you need to run a thriving physical store. Thanks to Lightspeed’s one-stop commerce platform, you can get all the tools to successfully run your business from one powerful solution.

About

Ricochet POS

Manage retail and consignment sales, inventory, and customer accounts with this powerful point of sale system. It offers integrated payment processing, customizable employee roles, and detailed reporting to help businesses grow. Includes an online store integration for expanded reach.

Highlights
  • Point of Sale (Sales, Returns, Layaways)
  • Inventory Management
  • Consignor Payouts & Account Management
  • Customizable Dashboard & Reporting
  • Integrated Payment Processing
  • Online Store Integration
  • Consignor & Vendor Login
Features
Read full description

The control center to any retail and consignment business, Ricochet is empowering small and medium-sized business around the world with intuitive, powerful, and forward-thinking point of sale solutions. Run simple sales through the elegant POS, sync up and organize your inventory, manage consignor payouts and accounts, and grow your business with intuitive reporting. Run credit and gift card payments with integrated processing, customize employee roles, and more. Scale your business with unlimited growth, registers, SKUs, accounts, employees, reports, and sales. Everything your business needs without long-term contracts or hidden fees. FEATURES Custom Dashboard - Data and insights your store uses the most with a unique dashboard catered to your store's unique needs. Point of Sale - Run simple sales, returns and exchanges, layaways, and more. Manually enter products or search your entire inventory at ease. Add customers for built-in rewards. Email receipts. Create gift cards and more. Account Management - Keep track of your customers, consignors, and vendors. Help them get rewards and sync up their contact information with Mailchimp for integrated marketing campaigns. Inventory Management - Add and manage your entire store's inventory from any device. Use a back office desktop, or add items on the go with mobile inventory management. Create unique variants and print labels faster than ever before. Consignor Payouts - Pay your consignors and vendors with ease. Flexible parameters and customizable consignor fees help keep track of rent, taxes, payouts from a simple dashboard. Consignor & Vendor Login - Consignments most powerful and flexible consignor login keeps your consignors informed and connected. Save time and let your vendors enter their own inventory and manage their booth independently. Intuitive Reporting - Reports to explore and unearth insights to grow your business. Run any report for any measure of time and see how your business is doing. Online Store - Connect your inventory with a sleek and modern online store. Ricochet will automatically update your prices, inventory, and help you get orders out the door more quickly. Free & Unlimited Training and Support - Every Ricochet account gets free and unlimited phone, email, and chat support. We'll help you get trained and using the software as effectively as possible. Find solutions yourself with a comprehensive and detailed online support center.

Verdict

The call

The clearest difference is ratings volume: Lightspeed Retail (X) at 47 against Ricochet POS's 4. On price, rating, review sentiment and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.0 for Lightspeed Retail (X) against 3.0 for Ricochet POS. That said, the two scores are not equally well evidenced: Lightspeed Retail (X) has 47 ratings behind it against 4, so its average is the more settled of the two. Written reviews are what separate them: 18% of Lightspeed Retail (X)'s written reviews are positive against 20% of Ricochet POS's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 9 days. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard1 real difference · 9 level
Lightspeed Retail (X) versus Ricochet POS: the parameters behind the verdict, then further details
ParameterLightspeed Retail (X)Ricochet POS
PriceFreeFree
Rating3.0 (47 ratings)3.0 (4 ratings) — better
Positive reviews18.0% of reviews20.0% of reviews — better
Number of ratings47 — better4
Update frequencyEvery 9 daysEvery 9 days
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPad
Requires iOS17.516.6 — better
Further details — not scored
Size305 MB132 MB
Age rating4+4+
DeveloperLightspeed Commerce Inc.Shift6 Solutions LLC

Customer experience

Lightspeed Retail (X)

All ratings47 ratings
Positive46.8%
Neutral6.4%
Negative46.8%
Written reviews50 reviews
Positive18.0%
Neutral8.0%
Negative74.0%

Ricochet POS

All ratings4 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews5 reviews
Positive20.0%
Neutral20.0%
Negative60.0%

Bugs and requests

Lightspeed Retail (X)

Reported bugs

36 issues
  • App and WISE Terminal doesn't display properly
  • Latest update bricked the app
  • Endless problems after Vend integration
  • Bugs and errors riddle the app
  • Scanner support is abysmal
Show 31 more
  • App stops working in the middle of trade
  • Print customer button doesn't work on iPad
  • Label printing not supported
  • Update changed the colors
  • New version keeps dropping printer connection
  • New patch made receipts less legible
  • Doesn't work on latest iOS, crashes
  • Tax issues, incorrectly manages tax
  • Trial doesn't allow inventory addition
  • Cannot delete inventory from trial
  • Error when editing existing product
  • Crashes all the time when trying to enter products
  • Tag search stopped working
  • App won't open
  • Doesn't print properly after update
  • Sell screen vanishes from dashboard menu
  • Exits automatically on launch
  • Rounding bug where tax is rounded up incorrectly
  • Nothing works, logged out, cannot log back in
  • Cannot reset password
  • Crashes immediately on open
  • App continues to run in background but crashes on open
  • App needs to be more reliable
  • Cannot launch on multiple iOS devices
  • Crashes straight away when opened
  • Screen lags, keyboard input delayed
  • Frequently doubles the first keystroke
  • Need to hit search icon every time to add product
  • Not able to register, validation rejects web address
  • Wont run on latest iPad version, wont start
  • App update to vend register is glitchy and has constant crashes

Requested features

14 requests
  • Update WISE Terminal display
  • Make app worth 5 stars with updates
  • Support for non-Apple products
  • Tutorial for UI/UX rearrangement
  • Print customer button to work on iPad
Show 9 more
  • Bring back old color options
  • Allow inventory addition in trial
  • Allow deletion of inventory from trial
  • Fix product editing errors in trial
  • Tag search to work again
  • Add more items to free version
  • Fix rounding bug in tax calculation
  • Bring back search on main screen
  • Allow 3 decimal places in quantity field

Ricochet POS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Lightspeed Retail (X)

No in-app purchases

None

Ricochet POS

No in-app purchases

Questions

Is Lightspeed Retail (X) free?
Lightspeed Retail (X) is free to download, with no in-app purchases.
Is Ricochet POS free?
Ricochet POS is free to download, with no in-app purchases.
Which has better reviews, Lightspeed Retail (X) or Ricochet POS?
Ricochet POS is rated higher. Lightspeed Retail (X) averages 3.0 out of 5 from 47 ratings, while Ricochet POS averages 3.0 from 4 ratings.
Do Lightspeed Retail (X) or Ricochet POS have ads?
Neither Lightspeed Retail (X) nor Ricochet POS shows ads.
Which is updated more often, Lightspeed Retail (X) or Ricochet POS?
Lightspeed Retail (X) ships an update every 9 days, and Ricochet POS every 9 days. Most recently, Lightspeed Retail (X) was updated on November 6, 2026 and Ricochet POS on November 3, 2026.

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