Comparison

Carnival HUB vs Seabourn Source

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Carnival HUB

Plan your cruise vacation before you go by booking excursions, packages, and checking in. Once onboard, access ship schedules, dining menus, deck plans, and communicate with fellow passengers. Internet purchase is not required for most features.

Highlights
  • Pre-cruise booking for excursions and packages
  • Digital check-in and boarding documents
  • Onboard event schedules and reminders
  • Dining menus and venue information
  • Deck plans and itinerary details
  • Onboard chat with friends and family
  • Virtual queue for skipping lines
Features
Currently charting
Read full description

Use the Carnival HUB app to prepare for your cruise, explore and book shore excursions, spa treatments, drink packages and more. When the time comes, you may also check-in and obtain your boarding documents. As you board your ship, connect to Carnival’s Wi-Fi to view what’s happening, weather, dining menus and more! Onboard internet purchase is NOT required to use the Carnival HUB app. Before your cruise: • Load up on excursions, drink packages, spa treatments and more • Check-in and prepare your boarding documents • Share your cruise countdown with friends and family Once on board: • Chat to connect with family and friends on board. (Low, flat activation fee applies.) • Day-by-day schedule of hundreds of onboard events • Choose your favorite events and get reminders • Open times of food and drinks venues • Daily restaurant menus • Searchable deck plans with key areas highlighted • Itinerary details, including current ship time, arrival/departure times for upcoming ports of call • Real-time information on guests’ current Sail & Sign shipboard account balance • Weather for each day of your sailing • Find information like dining attire easily • Ability to view and purchase shore excursions • Order food and beverages for delivery almost anywhere on board (Fees apply.) • Check into a virtual queue and skip the line! We'll simply notify you when it's your turn Go ahead. Download it now. Your vacation deserves it.

About

Seabourn Source

Access your cruise profile, past and upcoming bookings, and onboard services. Review itineraries, book excursions, view dining menus, and connect with other guests while at sea. Stay informed with news and explore ship destinations.

Highlights
  • View bookings and profile
  • Explore onboard services and menus
  • Book shore excursions
  • Chat with other guests
  • Access daily itinerary
  • View fleet map and destinations
  • Read complimentary news
Features
Read full description

Start planning your voyage before you sail and enjoy even more once you're onboard. View Your Daily Itinerary Embarkation: Access your boarding pass and embarkation details prior to joining us for a seamless start to your cruise. Your Itinerary: Keep your schedule and booked shore excursions in one place. Account: View account details, upcoming bookings, and onboard statements. Explore Events & Activities The Herald: See upcoming events, activities, and evening dress codes. Add them to your itinerary for easy reference and planning. Shore Excursions: Reserve your next experience ashore easily and conveniently. Explore more in every destination with authentic, curated shore excursions and experiences. Dining: Discover our array of dining venues, bars, and lounges, and explore menus, wines, cocktails, and culinary experiences throughout your voyage. Spa & Salon: Browse available spa treatments and salon services and reserve your appointment for seamless indulgence. Whether you're new to cruising or a returning Club Member, the Seabourn Source app works across the Seabourn fleet, giving you everything you need explore like never before.

Screenshots

Carnival HUB4 screens
Seabourn Source4 screens

Verdict

The call

The clearest difference is review sentiment: Carnival HUB at 81% against Seabourn Source's 9%. Carnival HUB also leads on rating (4.7 vs 3.0) and ratings volume (439K vs 72). Seabourn Source's advantage is monetization model (free vs free with in-app purchases) and update cadence (fortnightly vs monthly). On price, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Carnival HUB holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: Carnival HUB has 439K ratings behind it against 72, so its average is the more settled of the two. Written reviews point the same way: 81% of Carnival HUB's written reviews are positive against 9% of Seabourn Source's.

UpkeepUpdate frequency

Carnival HUB ships an update monthly, Seabourn Source fortnightly. The most recent releases landed on September 24, 2026 and September 17, 2026 respectively.

Scorecard8 real differences · 3 level
Carnival HUB versus Seabourn Source: the parameters behind the verdict, then further details
ParameterCarnival HUBSeabourn Source
PriceFreeFree
Rating4.7 (439K ratings) — better3.0 (72 ratings)
Positive reviews80.8% of reviews — better8.9% of reviews
Number of ratings439K — better72
Update frequencyMonthlyFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#75 — better—
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS17.014.0 — better
Further details — not scored
Size247 MB217 MB
Age rating4+17+
DeveloperCarnival Cruise LinesSeabourn Cruise Line Limited

Customer experience

Carnival HUB

All ratings439,190 ratings
Positive94.8%
Neutral4.0%
Negative1.2%
Written reviews3,482 reviews
Positive80.8%
Neutral8.0%
Negative11.2%

Seabourn Source

All ratings72 ratings
Positive48.6%
Neutral5.6%
Negative45.8%
Written reviews45 reviews
Positive8.9%
Neutral8.9%
Negative82.2%

Bugs and requests

Carnival HUB

Reported bugs

4 issues
  • App crashes and freezes
  • Account information not always accurate
  • Inconsistent performance across devices
  • Difficulty maintaining chat connections

Requested features

5 requests
  • Ability to add personal events to schedule
  • Integration with ship's medical/safety systems
  • Offline access to account and folio information
  • Enhanced dining reservation and management
  • Improved group coordination and location sharing

Seabourn Source

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Carnival HUB

No in-app purchases

None

Seabourn Source

No in-app purchases

Questions

Is Carnival HUB free?
Carnival HUB is free to download, with no in-app purchases.
Is Seabourn Source free?
Seabourn Source is free to download, with no in-app purchases.
Which has better reviews, Carnival HUB or Seabourn Source?
Carnival HUB is rated higher. Carnival HUB averages 4.7 out of 5 from 439K ratings, while Seabourn Source averages 3.0 from 72 ratings.
Do Carnival HUB or Seabourn Source have ads?
Neither Carnival HUB nor Seabourn Source shows ads.
Which is updated more often, Carnival HUB or Seabourn Source?
Carnival HUB ships an update monthly, and Seabourn Source fortnightly. Most recently, Carnival HUB was updated on September 24, 2026 and Seabourn Source on September 17, 2026.

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