MileagePlus X vs Hand and Stone
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MileagePlus X
Earn United MileagePlus award miles on everyday purchases. Discover nearby merchants, buy eGift cards, and browse curated deals. Track your miles as they post directly to your account with a refreshed, intuitive design.
- Earn award miles on purchases
- Discover nearby merchants
- Buy eGift cards
- Browse curated deals
- Track miles earned
- Intuitive design
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The new and improved MileagePlus X app is here, redesigned to make earning United® MileagePlus® award miles easier and smoother than ever. Explore a refreshed experience that brings shopping, dining and offers together in one place. Discover nearby merchants, buy eGift cards or browse curated deals to earn miles on everyday purchases. See earn rates before you shop, track your miles as they post directly to your MileagePlus® account and enjoy a cleaner, more intuitive design that puts your rewards front and center. Whether you’re grabbing coffee, shopping online or dining out, the new MileagePlus X app makes every purchase more rewarding.
Hand and Stone
Easily book and customize spa appointments at over 500 locations. Manage your membership, purchase gift cards, and enjoy quick rebooking for your favorite services. Members can also utilize self check-in for a seamless experience.
- Find spa locations
- Book and customize appointments
- Purchase gift cards
- View membership credits
- Quick rebooking
- Self check-in for members
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With the Hand & Stone Mobile App, relaxation and comfort are at your fingertips. You can book an appointment at any of our 500+ locations, and customize your spa experience with our selection of available services and upgrades. You can also purchase a gift card for friends and relatives, or view your available membership credits and loyalty points. The app also features a Quick Booking option for faster booking of repeat services, and a self check-in feature for members. FEATURES 1. Find a location near you, or search from our list of 500+ spa locations throughout the US. 2. Book an appointment, and customize your spa experience with our full selection of massage and facial services. 3. View upcoming and past appointments. 4. Purchase gift cards for friends and relatives. 5. Quickly rebook repeat services from your past appointment history. 6. Create and manage your account, or login using your existing Hand and Stone account login credentials. 7. View membership information, including available service credits and loyalty points.
Screenshots
Verdict
The clearest difference is rating: MileagePlus X at 4.8 against Hand and Stone's 3.3. MileagePlus X also leads on ratings volume (21K vs 385) and monetization model (free vs ad-supported). Hand and Stone's advantage is iOS requirement (13.0 vs 18.2). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MileagePlus X holds the better App Store score, 4.8 against 3.3. That said, the two scores are not equally well evidenced: MileagePlus X has 21K ratings behind it against 385, so its average is the more settled of the two. Written reviews complicate that: 22% of MileagePlus X's written reviews are positive against 29% of Hand and Stone's, so the app with the better star average is not the one people write more warmly about.
MileagePlus X ships an update monthly, Hand and Stone every 5 weeks. The most recent releases landed on October 26, 2026 and October 27, 2026 respectively.
| Parameter | MileagePlus X | Hand and Stone |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (21K ratings) — better | 3.3 (385 ratings) |
| Positive reviews | 21.8% of reviews | 29.4% of reviews — better |
| Number of ratings | 21K — better | 385 |
| Update frequency | Monthly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 18.2 | 13.0 — better |
| Further details — not scored | ||
| Size | 58 MB | 78 MB |
| Age rating | 17+ | 4+ |
| Developer | UAL | Hand and Stone Franchise Corp. |
Customer experience
MileagePlus X
Hand and Stone
User reviews
MileagePlus X
From 21K App Store ratingsWhat we love
- 💰 Earn miles on everyday purchases
- 🛒 Easy way to earn United miles
- 🛫 Useful for earning miles for travel
- 🤑 Free miles for shopping
Room to improve
- 🤖 Unreliable app with frequent issues
- 🚫 Transactions often declined for no reason
- 🕰️ Slow and frustrating purchase process
- 🗣️ Poor customer service and lack of support
- 🔒 Security concerns and account issues
Hand and Stone
From 385 App Store ratingsWhat we love
- 🙌 Excellent customer service
- 💆♀️ Skilled and experienced massage therapists
- 🧘♀️ Relaxing and rejuvenating experiences
- 🏆 Consistent high-quality services
Room to improve
- 🤖 Buggy and unreliable app
- 🔍 Lack of transparency in membership details
- 🕰️ Difficult to schedule appointments
- 🤷♀️ Poor customer support
- 📵 Inability to link membership to app
Bugs and requests
MileagePlus X
Reported bugs
3 issues- Recurring transaction decline issues
- Inconsistent tracking of earned miles
- Glitches with gift card purchases
Requested features
3 requests- Improve search and location functionality
- Enhance user experience and app stability
- Provide better customer support channels
Hand and Stone
Reported bugs
4 issues- Login and password reset issues
- Appointment booking errors
- Inconsistent app functionality across locations
- Outdated app version issues
Requested features
4 requests- Ability to book different massage types through the app
- Option to select preferred massage therapist
- Display of membership details and package information in the app
- Improved app navigation and user experience
In-app purchases
MileagePlus X
No in-app purchases
Hand and Stone
No in-app purchases
Questions
Is MileagePlus X free?
Is Hand and Stone free?
Which has better reviews, MileagePlus X or Hand and Stone?
Do MileagePlus X or Hand and Stone have ads?
Which is updated more often, MileagePlus X or Hand and Stone?
Other comparisons
