Belong vs Lebara
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Belong
This app offers affordable mobile and internet plans with simple features and pricing. It provides reliable coverage across Australia and robust security to protect against cyber threats. Users can easily manage their accounts online or through various support channels.
- Low-cost plans
- Trusted Australian network
- Self-management online
- Phone, chat, email support
- Cyber threat blocking
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Belong Low-cost mobile and internet plans backed by Telstra. - Nice prices Simple plans and features mean low costs for you. - Trusted Australian network Get mobile coverage to 98.8% of the population and connection you can rely on. - Easy peasy Self-manage online – or reach out via phone, chat or email. - Awesome security, less phishing On a network that blocks loads of cyber threats.
Lebara
Easily activate new services, monitor your data and call minutes, and manage your mobile plan. Recharge your account with various payment options and purchase add-ons or roaming packs.
- Activate new service
- Check data and call usage
- Manage mobile plans
- Purchase add-ons and roaming
- Recharge account
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Activate your service: Get on board and activate your service with just a few simple clicks. Check your usage (Dashboard): See how much of your included data, data bank balance, main balance and international call minutes you have left. Manage your plan: Change/upgrade plans & manage auto-debits. You can also purchase add-ons or international roaming packs. Manage recharges: Recharge your service using credit card, voucher or PayPal. General terms: The features of the app are subject to change. The app is free but download charges apply for downloading from App Store. Non Lebara customers can download the app however data charges may apply as per your plan rate. When accessing the app overseas, international roaming charges will apply.
Screenshots
Verdict
The clearest difference is review sentiment: Belong at 37% against Lebara's 18%. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Belong ships an update every 3 months, Lebara every 2 months. The most recent releases landed on September 28, 2026 and September 26, 2026 respectively.
| Parameter | Belong | Lebara |
|---|---|---|
| Price | Free | Free |
| Rating | — | 2.2 (6 ratings) — better |
| Positive reviews | 37.0% of reviews — better | 17.7% of reviews |
| Number of ratings | — | 6 — better |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.4 | 15.1 — better |
| Further details — not scored | ||
| Size | 31 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Telstra Corporation Ltd | Vodafone Hutchison Australia |
Customer experience
Belong
Lebara
User reviews
Belong
From App Store reviewsWhat we love
- 👍 Simple and easy to use
- 💰 Great value and affordable pricing
- 📶 Reliable service and good coverage (on Telstra network)
- 🔄 Data rollover and sharing features
- ✅ Seamless setup and migration
Room to improve
- 🐌 Slow app performance and loading times
- 🐛 App glitches and crashes
- ❌ Difficult or frustrating login process
- 📉 Inconsistent internet speed, especially at peak times
- 🗣️ Poor customer service and communication issues
Lebara
From 6 App Store ratingsWhat we love
- 👍 Great user interface design
- 👍 Simplistic and user-friendly app
- 👍 Informative usage meter
- 👍 Express recharge feature
- 👍 Clean and minimalist layout
Room to improve
- 🐛 Activation issues are rampant
- 🐛 Payment rejections and card issues
- 🐛 Poor network coverage/signal
- 🐛 Data runs out quickly
- 🐛 SIM card activation failures
Bugs and requests
Belong
Reported bugs
22 issues- App doesn't load or shows blank screen
- Login process fails or loops
- Cannot download invoices from the app
- App crashes frequently
- QR code scanner not working
Show 17 moreShow fewer
- SMS verification code issues
- Passcode setup issues
- App requires frequent updates and re-logins
- MMS messaging broken
- Send button in chat does nothing
- App logs out after closing
- App freezes on the same screen
- App not working on 5G mobile data
- App redirects to browser for login
- Face and finger recognition not recognized
- Page not found error on login
- Error message: 'null is not an object'
- App not working when receiving info from server
- Dashboard not displaying after login
- SIM card reported as void
- Internet connection drops during the day
- App is a web wrapper, not a native app
Requested features
11 requests- Major app redesign needed
- App features should be native, not webpages
- More data top-up options
- iPad version of the app
- Option to turn off auto-recharge
Show 6 moreShow fewer
- Add widgets to the Home Screen
- More payment options (e.g., BPAY, weekly/fortnightly)
- Native Face ID/Fingerprint login
- Ability to manage multiple phone numbers in one account
- Improve app responsiveness and speed
- Fix MMS messaging
Lebara
Reported bugs
21 issues- Chat box design not responsive for iPhone 16 Pro
- App keeps logging me out
- SIM number not found error during activation
- Blank white screen on login
- App charged multiple times for data
Show 16 moreShow fewer
- PIN reset not working
- Data usage discrepancies
- App crashes or becomes unresponsive
- Services blocked without prior notification
- Cannot make phone calls frequently
- App not working after update
- Can't open app since recent update
- Notification sounds even on silent mode
- Password text field triggers numeric keyboard
- Camera scan issues for activation
- No submit/confirm button in app for activation
- Cannot add ID other than credit card
- Proof of ID issues (credit card only)
- App suddenly asks for password that was never set up
- Cannot change information by yourself
- App is confusing and doesn't let you follow instructions
Requested features
9 requests- Option to upload photo or screenshot in reviews
- Feature to see previous conversation with Lebara
- Dark mode option
- Live data tracking in the app
- Ability to order 180-day deals as eSIM
Show 4 moreShow fewer
- Simpler way to order eSIM from within the app
- Option to update address within the app
- More inclusive input validation for names
- Fix numeric keyboard issue for password field
In-app purchases
Belong
No in-app purchases
Lebara
No in-app purchases
