Miele app vs EliteCloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Miele app
Control your Miele appliances remotely, monitor their status, and receive notifications. Get insights into usage, find recipes, and access troubleshooting guides. The app also features an in-app shop for accessories.
- Mobile appliance control
- Appliance status monitoring
- Program notifications
- Usage and consumption data
- Smart assistance systems
- In-app shop for accessories
- Remote software updates
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Your perfect companion: The Miele app gives you mobile control of your Miele domestic appliances and lets you keep track of everything – whether you are traveling or at home. Miele app highlights: • Mobile control of domestic appliances: operate your domestic appliances conveniently via the app. This means you can access your washing machine, dishwasher, or oven at any time and select the program, the start pre-selection or other options, for example. • Request the appliance status: can I add more laundry? How long does the program have left to run? With the app, you can keep an eye on your appliances at all times. • Receive notifications: If you activate notifications, the app will inform you when your dishwashing program has finished or when your laundry is ready. • Transparent usage and consumption data: Get information about your personal water and electricity consumption, as well as tips on using your appliances more sustainably. • Achieve perfect results: Smart assistance systems will help you to select the right washing/dishwashing program or make the perfect cup of coffee. • Smart support for your appliances: Resolve problems quickly on your own. The Miele app will show you appliance faults as well as the most common causes of faults, including step-by-step troubleshooting instructions. • Miele in-app shop: Find the right cleaning products and accessories for your Miele appliances quickly and easily in the Miele app and order with just a few taps. Download the Miele app now and discover the added value of a networked home. RemoteUpdate – always up to date Want to keep the effort of maintaining up-to-date networked domestic appliances to a minimum? No problem, thanks to our RemoteUpdate function. Software updates appear automatically when they are available and can be installed if desired. Consumption Dashboard – transparent usage and consumption data Keep an eye on your water and energy consumption at all times. The Consumption Dashboard shows your consumption values after every program cycle, provides tips on how to use your dishwasher and washing machine more sustainably, and gives you an individual monthly report. Get to know your appliances better and look after your wallet and the environment at the same time. Washing assistant – achieve perfect wash results Can you achieve perfect cleaning results without being a laundry expert? No problem with the Miele app! The washing assistant in the Miele app will give you advice and help you find the perfect program for your laundry. You can start the recommended program straight from the Miele app. Recipes – discover culinary worlds The Miele app turns cooking into a journey of culinary discovery. Find inspiration for delicious, sustainable recipes so you can cook and bake for any occasion. CookAssist – the secret to perfect roasting results Miele CookAssist not only helps you to cook the perfect steak, it is also available for a wide range of other dishes. Thanks to the step-by-step instructions in the Miele app, temperatures and cooking durations are automatically transferred to the TempControl cooktop. All you need to do is confirm the settings. Download the Miele app now and enjoy the full Miele experience. Demonstration mode – try out the Miele app even without any Miele domestic appliances The demonstration mode in the Miele app provides a first impression of the range of possibilities for this app even if you do not yet have any network-enabled Miele domestic appliances. Important information for use: This is a separate digital offer from Miele & Cie. KG. The range of functions can vary depending on the model and the country. Acceptance of the Terms and Conditions and Privacy Policy for Miele digital products & services in the Miele app required. Miele reserves the right to change or discontinue the digital offer at any time.
EliteCloud
Remotely manage your EliteControl security system from your smartphone. Arm or disarm alarms, control gates, doors, and lights. Receive instant, customizable notifications for various events, ensuring peace of mind whether you're home or away.
- Arm/Disarm security system
- Control doors, gates, and lights
- Receive push notifications
- Monitor system status and history
- Manage users and sites
- Bank-level encrypted connection
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EliteCloud connects your smartphone to any EliteControl security system from almost anywhere. Arm/Disarm your alarm, control garage doors, gates, lights & more. Receive notifications directly to your smartphone should anything happen when you are at home or away. Notifications are customisable and include alarms, power failure, battery failure, panic, fire, medical and tamper alarms. App Features • Arm/Disarm • Door, Gate & Lighting Control • Push Notifications • Monitoring • Fire • System History • System Status • User Management • Bank Level Encrypted Connection • Up to 100 Users • Control Up to 100 sites • Regular Updates Hardware Required for EliteCloud Smartphone App • ESL-2, ESL, V9 or Runner alarm system • ESL-2 IoT or IoT-MODULE with internet connection • new ECi For more information regarding compatibility & supported products, please contact your preferred security installer.
Screenshots
Verdict
The clearest difference is ratings volume: Miele app at 3.5K against EliteCloud's 9. EliteCloud's advantage is rating (4.4 vs 4.1) and review sentiment (33% vs 21%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
EliteCloud holds the better App Store score, 4.4 against 4.1. That said, the two scores are not equally well evidenced: Miele app has 3.5K ratings behind it against 9, so its average is the more settled of the two. Written reviews point the same way: 21% of Miele app's written reviews are positive against 33% of EliteCloud's.
Miele app ships an update every 2 months, EliteCloud every 5 weeks. The most recent releases landed on October 14, 2026 and October 9, 2026 respectively.
| Parameter | Miele app | EliteCloud |
|---|---|---|
| Price | Free | Free |
| Rating | 4.1 (3.5K ratings) | 4.4 (9 ratings) — better |
| Positive reviews | 21.0% of reviews | 32.7% of reviews — better |
| Number of ratings | 3.5K — better | 9 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod, Apple Watch — better |
| Requires iOS | 15.0 | 15 |
| Further details — not scored | ||
| Size | 387 MB | 134 MB |
| Age rating | 12+ | 4+ |
| Developer | Miele & Cie. KG | Arrowhead Alarm Products |
Customer experience
Miele app
EliteCloud
User reviews
Miele app
From 3.5K App Store ratingsWhat we love
- 👍 Useful notifications
- 👍 Convenient remote control
- 👍 Helpful washing assistant
- 👍 Detailed usage tracking
Room to improve
- 🐛 Frequent connectivity issues
- 🐛 Unreliable app performance
- 🐛 Confusing user interface
- 🐛 Lack of key features
- 🐛 Slow and unresponsive
EliteCloud
From 9 App Store ratingsWhat we love
- 👍 User friendly and easy to use
- 👍 Great system, very pleased
- 👍 Good value, stable and consistent
- 👍 Nice upgrade, great app
- 👍 Works well, solid and easy
Room to improve
- 🐛 Fails to connect often
- 🐛 Unreliable connection
- 🐛 Regularly disconnects
- 🐛 Slow to connect
- 🐛 "Unhealthy Connection" errors
Bugs and requests
Miele app
Reported bugs
4 issues- Cannot log in or create account
- Appliances disappear from app
- Delayed start function not working
- Incorrect temperature/time reporting
Requested features
4 requests- Add ability to turn off end-of-cycle beeping
- Improve TwinDos detergent level tracking
- Allow remote start/stop of appliances
- Integrate with smart home platforms
EliteCloud
Reported bugs
89 issues- 🐛 Fails to connect
- 🐛 "Unhealthy Connection" errors
- 🐛 Regularly disconnects
- 🐛 App crashes
- 🐛 Stops communicating with keypad
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- 🐛 Locked out of app
- 🐛 Does not work with multiple iPhones
- 🐛 Recent update shut down app
- 🐛 "Failure to connect" consistently
- 🐛 "Unhealthy Connection" after firmware upgrade
- 🐛 "Server offline" errors
- 🐛 "Disconnected from server"
- 🐛 "Trouble" light with "Line"
- 🐛 "App keyboard not working"
- 🐛 "Unable to type or scan code correctly"
- 🐛 "Bad alarm" goes off for no reason
- 🐛 Offline alerts when no internet issue
- 🐛 Constant problems, keeps disconnecting
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Server communication errors"
- 🐛 "App doesn’t work" incorrect status
- 🐛 "Controls keep disappearing"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" logs you out
- 🐛 Brief blue tick for executed actions, easy to miss
- 🐛 Struggles to connect despite strong wifi
- 🐛 App fails to connect, then works when active, fails again after screen lock
- 🐛 Cannot connect since iOS 17
- 🐛 Reboots needed for keypad beeping
- 🐛 Lost connection
- 🐛 Issues with multiple sites
- 🐛 "Unhealthy Connection" after firmware upgrade
- 🐛 "Failure to connect" 99.99% of the time
- 🐛 "Unhealthy Connection" yet works when connected
- 🐛 "Failure to connect" 100% of the time since iOS 17
- 🐛 "Server offline" more times than can count
- 🐛 "Disconnected from server" constantly
- 🐛 "Unreliable" makes me re-login a lot
- 🐛 UI glitching, wouldn't disarm
- 🐛 "Poor app" regularly crashing
- 🐛 "Fail to connect often"
- 🐛 "Cannot connect at all"
- 🐛 "Connection is still connection"
- 🐛 "App doesn’t work"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" continuously logs out
- 🐛 "Internet Connection" for 15 days app could not connect
- 🐛 "Time wasters" server offline
- 🐛 "Scam company" no support
- 🐛 "Worse than ever" nothing but problems
- 🐛 "Elite cloud" too many issues
- 🐛 "Mr" unstable connection
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Basic functionality works, but lacks practical features"
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Locked out of app" after cancelling subscription
- 🐛 "Minor bugs fixed?" recent update shut down app
- 🐛 "Still not working properly" fails to connect
- 🐛 "Disappointed" will not work with two iPhones
- 🐛 "Unreliable" app crashed
- 🐛 "Slow" very slow to connect
- 🐛 "Connection issues" shows unhealthy
- 🐛 "Warning! Scam company" do not support
- 🐛 "Worse than ever" nothing but problems
- 🐛 "Elite cloud" too many issues
- 🐛 "Mr" unstable connection
- 🐛 "Trouble" problems switching off remotely
- 🐛 "Not good!" terrible app
- 🐛 "Fails to Connect" since iOS 17
- 🐛 "Constant problems" keeps disconnecting
- 🐛 "Routinely won't connect"
- 🐛 "Cloud reliability" not reliable
- 🐛 "I can’t open the app"
- 🐛 "Online" drops in and out
- 🐛 "Time wasters" server offline
- 🐛 "Network issues" disconnected from server
- 🐛 "Issues with adding alarm" keyboard not working
- 🐛 "Needs for programming options" trouble light
- 🐛 "Unreliable" makes me re-login
- 🐛 "Poor app" crashing
- 🐛 "Fail to connect often"
- 🐛 "Almost Perfect!" needs panic button
- 🐛 "To many server communication errors"
- 🐛 "Internet Connection" could not connect
- 🐛 "App doesn’t work" incorrect status
- 🐛 "Controls keep disappearing"
- 🐛 "Arming" shows disarmed on app
- 🐛 "Connection issues" logs you out
Requested features
8 requests- 💡 Per-mode notifications
- 💡 Geofencing automation for arming/disarming
- 💡 Sensor history logs
- 💡 Show garage door open/closed status
- 💡 Panic button option in the app
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- 💡 Ability to activate Face ID
- 💡 Schedule arming/disarming times remotely
- 💡 More programming options in the app
In-app purchases
Miele app
No in-app purchases
EliteCloud
No in-app purchases









