ClickPoint vs Dynamics 365 Field Service
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ClickPoint
This mobile app helps sales teams manage leads, schedule follow-ups, and make calls from anywhere. It offers real-time updates, automated event triggers, and customizable views to streamline the sales process and close more deals efficiently.
- Sync lead data, appointments, and calendar events
- Instant push notifications for lead follow-ups
- Direct calling and turn-by-turn directions
- Update lead status and send automated emails
- Add notes, reminders, appointments, and tasks
- Customize lead views
- Assign or transfer leads
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ClickPoint with RingResponse is an easy to use, mobile lead management solution that enables your sales team to call and manage its leads from anywhere in real-time. The ClickPoint mobile application allows your salesforce to operate without limits. Features Include: Sync your lead data, appointments, and calendar events Receive instant push notifications and reminders to follow up leads Instantly call leads from your device (if supported) Instantly get turn by turn directions Update the status of your leads Instantly send email and automated events from your device Add notes, reminders, appointments, and tasks Customize your view specifically to fit the needs of your sales team Instantly assign or transfer leads to sales associates Connect with prospects and customers through RingResponse Simply download and use your current SalesExec credentials and start using this powerful lead management app today. It has never been easier to manage your sales pipeline or help your mobile sales team close more leads in less time. The SalesExec mobile application quickly helps you achieve a more efficient and profitable sales process.
Dynamics 365 Field Service
Empower field service workers with a mobile app designed for their needs. Access and interact with critical data even without internet connectivity, thanks to robust offline capabilities. Data sync keeps the back office updated on work performed.
- Robust offline capabilities
- Periodic data sync
- Customizable on Power Apps platform
- Access and interact with data
- Designed for field service workers
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Our next generation Field Service app powered by Dynamics 365. Go to http://aka.ms/FSMFeatures for more information about the app and our Field Service solutions. The Field Service mobile app is specifically crafted to the field service worker’s needs with features such as robust offline capabilities to continue accessing and interacting with the data that they need when visiting remote destinations without internet connectivity. Periodic data sync keeps the back-office informed of work being performed, so that the proper actions can be taken or kick-started as appropriate. Built on the Microsoft Power Apps platform, the mobile application is entirely customizable to define what types of data field service workers can access and much more. By installing this app, you agree to the terms at https://go.microsoft.com/fwlink/?linkid=2238123
Screenshots
Verdict
The clearest difference is rating: ClickPoint at 2.6 against Dynamics 365 Field Service's 1.7. ClickPoint also leads on iOS requirement (9.0 vs 16.0). Dynamics 365 Field Service's advantage is ratings volume (224 vs 8) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ClickPoint holds the better App Store score, 2.6 against 1.7. That said, the two scores are not equally well evidenced: Dynamics 365 Field Service has 224 ratings behind it against 8, so its average is the more settled of the two. Written reviews complicate that: 0% of ClickPoint's written reviews are positive against 5% of Dynamics 365 Field Service's, so the app with the better star average is not the one people write more warmly about.
ClickPoint ships an update every 2 months, Dynamics 365 Field Service every 3 weeks. The most recent releases landed on October 1, 2026 and October 11, 2026 respectively.
| Parameter | ClickPoint | Dynamics 365 Field Service |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (8 ratings) — better | 1.7 (224 ratings) |
| Positive reviews | 0.0% of reviews | 4.7% of reviews — better |
| Number of ratings | 8 | 224 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 9.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 125 MB | 148 MB |
| Age rating | 4+ | 4+ |
| Developer | ClickPoint Software | Microsoft Corporation |
Customer experience
ClickPoint
Dynamics 365 Field Service
Bugs and requests
ClickPoint
Not enough reviews yet to summarise bugs or requests.
Dynamics 365 Field Service
Reported bugs
4 issues- Constant login issues and never-ending login loops
- Randomly crashes or resets to home screen
- Syncing and saving errors, lost progress
- Incompatible with certain devices/OSes
Requested features
4 requests- Offline mode with full functionality
- Streamlined, intuitive UI designed for field work
- Batch/bulk upload and update capabilities
- Improved performance and stability
In-app purchases
ClickPoint
No in-app purchases
Dynamics 365 Field Service
No in-app purchases
Questions
Is ClickPoint free?
Is Dynamics 365 Field Service free?
Which has better reviews, ClickPoint or Dynamics 365 Field Service?
Do ClickPoint or Dynamics 365 Field Service have ads?
Which is updated more often, ClickPoint or Dynamics 365 Field Service?
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