Comparison

Dialpad vs ClickPoint

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Dialpad

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

Highlights
  • Unified communication platform
  • Cross-device call switching
  • Automatic call transcription
  • Rich contact profiles with CRM integration
  • Remote call monitoring and coaching
Features
Read full description

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business. Features that Matter: *A Single Platform* Calls, contacts, and messages—all your business communications right in the palm of your hand. *Switch Between Devices* Take calls on the go and switch between your laptop or deskphone to your iOS device in one tap. *Automatic Note-Taking* With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said. *Rich Contact Profiles* Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM. *Coach From Anywhere* Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.

About

ClickPoint

This mobile app helps sales teams manage leads, schedule follow-ups, and make calls from anywhere. It offers real-time updates, automated event triggers, and customizable views to streamline the sales process and close more deals efficiently.

Highlights
  • Sync lead data, appointments, and calendar events
  • Instant push notifications for lead follow-ups
  • Direct calling and turn-by-turn directions
  • Update lead status and send automated emails
  • Add notes, reminders, appointments, and tasks
  • Customize lead views
  • Assign or transfer leads
Features
Read full description

ClickPoint with RingResponse is an easy to use, mobile lead management solution that enables your sales team to call and manage its leads from anywhere in real-time. The ClickPoint mobile application allows your salesforce to operate without limits. Features Include: Sync your lead data, appointments, and calendar events Receive instant push notifications and reminders to follow up leads Instantly call leads from your device (if supported) Instantly get turn by turn directions Update the status of your leads Instantly send email and automated events from your device Add notes, reminders, appointments, and tasks Customize your view specifically to fit the needs of your sales team Instantly assign or transfer leads to sales associates Connect with prospects and customers through RingResponse Simply download and use your current SalesExec credentials and start using this powerful lead management app today. It has never been easier to manage your sales pipeline or help your mobile sales team close more leads in less time. The SalesExec mobile application quickly helps you achieve a more efficient and profitable sales process.

Screenshots

Dialpad4 screens
ClickPoint4 screens

Verdict

The call

The clearest difference is rating: Dialpad at 4.6 against ClickPoint's 2.6. Dialpad also leads on review sentiment (34% vs 0%) and ratings volume (4.6K vs 8). ClickPoint's advantage is ads (none vs shown) and monetization model (free vs ad-supported). On price, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Dialpad holds the better App Store score, 4.6 against 2.6. That said, the two scores are not equally well evidenced: Dialpad has 4.6K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 34% of Dialpad's written reviews are positive against 0% of ClickPoint's.

UpkeepUpdate frequency

Dialpad ships an update fortnightly, ClickPoint every 2 months. The most recent releases landed on October 14, 2026 and October 1, 2026 respectively.

Scorecard7 real differences · 3 level
Dialpad versus ClickPoint: the parameters behind the verdict, then further details
ParameterDialpadClickPoint
PriceFreeFree
Rating4.6 (4.6K ratings) — better2.6 (8 ratings)
Positive reviews34.0% of reviews — better0.0% of reviews
Number of ratings4.6K — better8
Update frequencyFortnightly — betterEvery 2 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.09.0 — better
Further details — not scored
Size346 MB125 MB
Age rating4+4+
DeveloperDialpad, Inc.ClickPoint Software

Customer experience

Dialpad

All ratings4,555 ratings
Positive89.6%
Neutral3.0%
Negative7.4%
Written reviews250 reviews
Positive34.0%
Neutral7.2%
Negative58.8%

ClickPoint

All ratings8 ratings
Positive37.5%
Neutral0.0%
Negative62.5%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Dialpad

Reported bugs

4 issues
  • Text messages not sending properly
  • Missed calls not showing up in the app
  • Inability to log out of the app
  • Random app crashes and freezes

Requested features

4 requests
  • Threaded messaging for better conversation organization
  • Customizable ringtones and notification sounds
  • Improved integration with native contact lists
  • More granular control over call recording and transcription

ClickPoint

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Dialpad

No in-app purchases

None

ClickPoint

No in-app purchases

Questions

Is Dialpad free?
Dialpad is free to download, with no in-app purchases.
Is ClickPoint free?
ClickPoint is free to download, with no in-app purchases.
Which has better reviews, Dialpad or ClickPoint?
Dialpad is rated higher. Dialpad averages 4.6 out of 5 from 4.6K ratings, while ClickPoint averages 2.6 from 8 ratings.
Do Dialpad or ClickPoint have ads?
Dialpad shows ads; ClickPoint does not.
Which is updated more often, Dialpad or ClickPoint?
Dialpad ships an update fortnightly, and ClickPoint every 2 months. Most recently, Dialpad was updated on October 14, 2026 and ClickPoint on October 1, 2026.

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