Comparison

Finnair vs VR Matkalla

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Finnair

Manage your entire travel experience from flight preparation to arrival. Access digital boarding passes, receive real-time flight updates, and customize your journey with upgrades and extra services. Book new flights, track loyalty points, and access customer support.

Highlights
  • Digital boarding pass
  • Real-time flight notifications
  • Flight upgrades and extras
  • Flight booking
  • Loyalty program management
  • Airport services
Features
Read full description

The Finnair app is a travel companion designed to give you peace of mind throughout your journey, from preparing for the flight to landing at the destination. CHECK-IN AND BOARDING PASS You can check in for your flights to most destinations, keep your boarding pass in the app and save it in your Wallet. FLIGHT INFORMATION You will be notified of boarding, delays, and other important moments during your journey. The app also easily stores your flight details, from baggage allowance to dietary restrictions, in one place. UPGRADE YOUR EXPERIENCE We offer Business Class upgrades, Premium Economy seats and other extra services through the app, so you can customise the flight to your needs. You can pay with Apple Pay, credit card, vouchers or Avios. BOOK FLIGHTS Discover new destinations and offers through the Finnair app and automatically add the flights to your app. ACCESS FINNAIR PLUS Keep an eye on your Avios, recent transactions and tier benefits. Adding the flight to the app while logged in ensures you get all the Avios you're entitled to. Remember to join Finnair Plus if you're not a member yet - or use the app anonymously if you wish. CUSTOMER CARE Get in touch with our customer care experts through the call centre or Facebook Messenger. AIRPORT SERVICES Reserve parking and check the terminal maps through the app. When you arrive to Helsinki-Vantaa airport, we'll let you know where to find your luggage. We are continuously working on new features to support you during your travels.

About

VR Matkalla

This app is your comprehensive travel companion for train journeys. Purchase tickets, manage your bookings, and receive real-time updates about your trip. Enjoy features like seat reservations, meal ordering, and personalized benefits.

Highlights
  • Purchase single, multi, and season train tickets
  • Reserve seats and upgrade to premium classes
  • Modify ticket departure times and seats
  • Real-time journey updates and notifications
  • Order meals and coffee for your journey
  • Access exclusive traveler benefits
Features
Read full description

The VR Matkalla app is a travel companion that can help you at every stage of your journey. START TRAVELLING The VR Matkalla app is the best way to buy tickets for VR’s commuter and long-distance trains. The app offers single tickets, multi-tickets and season tickets for regular travellers, as well as corporate tickets for business travellers. Starting or continuing your journey in the capital region and in many other cities around Finland is easy! You can buy single tickets from HSL and other local transport operators for your journey to and from the train station. We will send your ticket to both the app and your email. You can pay for your journey using internet banking, a payment card and MobilePay, or with employee benefits like Epassi, Smartum and Edenred. If you have bought your tickets as a logged-in customer, you can always find the tickets you have bought in your own VR account, in the app and at vr.fi. This means that you can buy your ticket on your computer at home or in the app and travel with that same ticket on your phone. WHERE WOULD YOU LIKE TO SIT? When buy a ticket, you can conveniently reserve a seat using the coach map. You can also buy the seat next to you and enjoy the extra space. If you want to add a touch of luxury to your journey, you can travel in Ekstra Calm Class, where you can enjoy the peace and quiet, or in Ekstra Relaxed, which offers the best view. In Ekstra Classes, the ticket price includes hot drinks and spring water. When buying your ticket, you can also buy a ticket for your travel companion, bicycle or pet. PLANS CAN CHANGE Sometimes things don’t go as planned. In the VR Matkalla app, you can also make changes after buying the ticket. You can conveniently change your seat and the departure time of your journey as self-service, or upgrade your seat to Ekstra Class after the purchase. If needed, the change can be made to the tickets of the whole travel party. If you’ve bought cancellation insurance, you can also cancel your journey in the app for free if plans change. WHERE ARE WE AT? With the On-Track section of the VR Matkalla app, you will get real-time updates about your journey, so you will always know what is happening. When you allow push notifications related to your journey, you will be informed about things like your train’s departure, the movement of the train, changed timetables, transfers and your train’s arrival. You can also view your train’s services and accessibility information in the app. If we have to cancel your train journey, we will suggest new journeys in the app for you to choose from. ENJOY YOUR JOURNEY You can order delicious meals to your seat in the app during the journey. You can also pre-order a coffee and pick it up at the checkout of the restaurant car without queuing. YOU WILL ALWAYS KNOW YOUR BENEFITS For those who download the app, we offer tasty benefits that you can use in the train’s restaurant car. In addition, we will also tell you about changing benefits that will make your journey even more better. You can find our tips and benefits in the Messages section of the VR Matkalla app. You can check the carbon footprint of the journeys you’ve taken in the past 12 months in the app. Did you know that the carbon dioxide emissions of a train are 98% lower than those of a car? On the train, you always travel in an environmentally friendly manner. Join us on our journey and download the VR Matkalla app today!

Screenshots

Finnair4 screens
VR Matkalla4 screens

Verdict

The call

The clearest difference is rating: VR Matkalla at 4.8 against Finnair's 4.2. VR Matkalla also leads on ads (none vs shown) and review sentiment (52% vs 18%). On price, ratings volume, update cadence and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

VR Matkalla holds the better App Store score, 4.8 against 4.2. Both are backed by a comparable volume of ratings — 499 and 572 respectively. Written reviews point the same way: 18% of Finnair's written reviews are positive against 52% of VR Matkalla's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 4, 2026 and November 2, 2026 respectively.

Scorecard3 real differences · 7 level
Finnair versus VR Matkalla: the parameters behind the verdict, then further details
ParameterFinnairVR Matkalla
PriceFreeFree
Rating4.2 (499 ratings)4.8 (572 ratings) — better
Positive reviews17.8% of reviews52.0% of reviews — better
Number of ratings499572 — better
Update frequencyEvery 3 weeksEvery 3 weeks
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size75 MB112 MB
Age rating4+4+
DeveloperFinnair PlcVR

Customer experience

Finnair

All ratings499 ratings
Positive80.0%
Neutral3.0%
Negative17.0%
Written reviews287 reviews
Positive17.8%
Neutral8.4%
Negative73.9%

VR Matkalla

All ratings567 ratings
Positive97.2%
Neutral1.4%
Negative1.4%
Written reviews25 reviews
Positive52.0%
Neutral4.0%
Negative44.0%

User reviews

Finnair

From 499 App Store ratings

What we love

  • 🚀 Sleek design
  • 👍 Functional app
  • 💡 Apple Wallet integration

Room to improve

  • 🐛 Crashes and bugs
  • 👎 Useless without Finnair account
  • 🔍 Limited functionality for non-members
  • 🕰️ Slow and unresponsive
  • 🤔 Confusing user experience

VR Matkalla

From 572 App Store ratings

What we love

  • 👍 Easy ticket purchasing and changing
  • 🚀 Prompt response and action via chat
  • 👍 App is easier than call centers
  • 👍 Cheaper than ticket machines
  • 👍 Best app to travel in Finland

Room to improve

  • 💸 High fare compared to other countries
  • 🐛 Can't login, link expired
  • 🐛 Session token not recognized
  • 🐛 Awful to type card number every time
  • 🐛 App doesn't remember card

Bugs and requests

Finnair

Reported bugs

4 issues
  • Login issues
  • Booking disappears after exiting app
  • Incorrect flight information displayed
  • Seat selection problems

Requested features

4 requests
  • Add to Apple Wallet option
  • Guest/non-member access
  • Improved check-in and booking flow
  • Better flight status updates

VR Matkalla

Reported bugs

9 issues
  • Login issues (expired link, session token)
  • Card not saved after entry
  • Registration link unresponsive
  • UI confusion for route selection
  • Station status not clear
Show 4 more
  • Website tickets not viewable in app
  • Login failure with correct credentials
  • Confirmation email not delivered
  • Password creation rules not accepted

Requested features

5 requests
  • Add Apple Pay support
  • App should remember card details
  • Option to input confirmation number for website tickets
  • Easier to find seat change section
  • Improve searchability of the app name

In-app purchases

None

Finnair

No in-app purchases

None

VR Matkalla

No in-app purchases

Questions

Is Finnair free?
Finnair is free to download, with no in-app purchases.
Is VR Matkalla free?
VR Matkalla is free to download, with no in-app purchases.
Which has better reviews, Finnair or VR Matkalla?
VR Matkalla is rated higher. Finnair averages 4.2 out of 5 from 499 ratings, while VR Matkalla averages 4.8 from 572 ratings.
Do Finnair or VR Matkalla have ads?
Finnair shows ads; VR Matkalla does not.
Which is updated more often, Finnair or VR Matkalla?
Finnair ships an update every 3 weeks, and VR Matkalla every 3 weeks. Most recently, Finnair was updated on November 4, 2026 and VR Matkalla on November 2, 2026.

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