Radius Velocity vs RoamCX

Radius Velocity is our online account management portal which gives you access to the information you need to control your fuel card costs, view your vehicle location and manage driver performance while you are on the go. With Radius Velocity, you can: • Order new fuel cards • Cancel lost fuel cards quickly and easily • View your PIN numbers • Set alerts on your fuel cards based on usage criteria of your choosing • View live vehicle locations and historical journeys • See and manage the performance of your vehicles and drivers • Set alerts for unauthorised movement of vehicles • View your invoices By combining your fuel card and vehicle tracking data, you get a true measure of your fleet’s performance, no matter how many vehicles you have. Radius Velocity also helps keep your fleet secure. You can monitor your vehicles’ live and historic locations and get alerted to any unsafe driver behaviour. What’s more, you can cancel lost or stolen fuel cards quickly and easily without having to contact customer services, which is a vital tool for reducing the risk of fraud. Download the Radius Velocity app today and start managing your fleet the smarter way.

RoamCX turns your iPhone into a native softphone for Amazon Connect — built for field engineers, mobile agents and anyone who works away from a desk. Sign in with your organisation's credentials and your iPhone becomes a fully functional Amazon Connect agent workstation. Take and make calls, manage your agent status and handle tasks, all from the phone in your pocket. FEATURES - Incoming calls ring like a normal phone call, even when the app is closed or your phone is locked - Make outbound calls from your contact centre number, not your personal one - Calls run through your own Amazon Connect instance, so your existing recording, retention and reporting all still apply - Set your agent status: Available, Offline and your organisation's custom states - Receive, accept and complete Amazon Connect tasks on the move - Call history, contact directory and in-call controls: mute, hold, transfer and keypad - Single sign-on with your existing corporate identity provider — no separate passwords RoamCX requires an Amazon Connect instance and an account provisioned by your organisation. It is not available for individual sign-up.