Visual Support vs IT Nation Events
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Visual Support
This app enables support agents to see your device's camera feed or screen for remote assistance. It offers features like HD audio, screen sharing, and live annotations to facilitate problem-solving. Interactions are initiated via SMS or a webpage invitation.
- Live camera feed sharing
- Screen sharing and co-browsing
- Remote pointer
- Drawing and annotations
- Session recording
- Pause video and save photos
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The Visual Support App allows support agents, experts and claim professionals to see what you see, either by leveraging the back camera of your IOS device or by sharing your screen. To use this application you must be invited via SMS or start the interaction from a webpage. To start the visual interaction you have to download the application and go back to the SMS or webpage to connect the session. During the interaction you can leverage advanced capabilities as: - HD Audio - Video frame rate auto adapt - Screen sharing and co-browsing - Live remote pointer - 2 ways drawing and annotations - Pause video, photos and picture saving - Session recording The app does not allow the remote agent to access any data stored on your device.
IT Nation Events
Connect with IT industry experts and thought leaders at official events. This app helps IT professionals grow their companies and achieve long-term success in the IT sector.
- Connect with industry experts
- Access event information
- Network with IT professionals
- Grow your IT company
- Achieve long-term success
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The official app for IT Nation events hosted by ConnectWise. IT Nation brings together industry experts, thought leaders, and IT professionals - just like you - ready to grow a strong company and obtain long-term success within the IT industry.
Screenshots
Verdict
The clearest difference is ratings volume: Visual Support at 35 against IT Nation Events's 2. Visual Support also leads on rating (3.2 vs 3.0) and update cadence (monthly vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Visual Support holds the better App Store score, 3.2 against 3.0. That said, the two scores are not equally well evidenced: Visual Support has 35 ratings behind it against 2, so its average is the more settled of the two.
Visual Support ships an update monthly, IT Nation Events every 2 months. The most recent releases landed on September 25, 2026 and September 10, 2026 respectively.
| Parameter | Visual Support | IT Nation Events |
|---|---|---|
| Price | Free | Free |
| Rating | 3.2 (35 ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 35 — better | 2 |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 14.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 16 MB | 69 MB |
| Age rating | 12+ | 17+ |
| Developer | SIGHTCALL | ConnectWise |
Customer experience
Visual Support
IT Nation Events
In-app purchases
Visual Support
No in-app purchases
IT Nation Events
No in-app purchases
Questions
Is Visual Support free?
Is IT Nation Events free?
Which has better reviews, Visual Support or IT Nation Events?
Do Visual Support or IT Nation Events have ads?
Which is updated more often, Visual Support or IT Nation Events?
Other comparisons
